iTeh StandardsiTeh Standards
EURUSD
Your shopping cart is empty.
ISO

ISO 9241-304:2008

(Main)

Ergonomics of human-system interaction — Part 304: User performance test methods for electronic visual displays

Ergonomics of human-system interaction — Part 304: User performance test methods for electronic visual displays

ISO 9241-304:2008 provides guidance for assessing the visual ergonomics of display technologies with user performance test methods (as opposed to the optical test methods given in ISO 9241-305). Its use will help to ensure that, for a given context of use, a display meets minimum visual ergonomics requirements. It covers only visual attributes and does not address the ergonomics or usability of the whole product that houses a visual display. The main users of ISO 9241-304:2008 will be those who procure displays or who need to measure display performance during product development. Its application assumes a background in behavioural science.

Ergonomie de l'interaction homme-système — Partie 304: Méthodes d'essai de la performance de l'utilisateur pour écrans de visualisation électroniques

L'ISO 9241-304:2008 fournit des lignes directrices relatives à l'évaluation de l'ergonomie visuelle des technologies d'affichage, au moyen de méthodes d'essai de la performance humaine (par opposition aux méthodes d'essai optique données dans l'ISO 9241-305). Son utilisation aidera à s'assurer que, pour un contexte d'utilisation donné, un affichage satisfait aux exigences ergonomiques visuelles minimales. Elle ne concerne que les attributs visuels, et ne couvre ni l'ergonomie ni l'utilisabilité du produit entier qui intègre l'écran de visualisation. Les principaux utilisateurs de l'ISO 9241-304:2008 seront des personnes qui achètent des écrans de visualisation ou qui doivent mesurer la performance de l'affichage pendant l'élaboration d'un produit. Son application suppose une base de connaissance en science comportementale.

General Information

Status
Published
Publication Date
13-Nov-2008
ICS
13.180 - Ergonomics
35.180 - IT Terminal and other peripheral equipment
Technical Committee
ISO/TC 159/SC 4 - Ergonomics of human-system interaction
Drafting Committee
ISO/TC 159/SC 4/WG 2 - Visual display requirements
Current Stage
9060 - Close of review
Start Date
04-Jun-2029
Ref Project

Relations

Revises
ISO 9241-3:1992/Amd 1:2000 - Ergonomic requirements for office work with visual display terminals (VDTs) — Part 3: Visual display requirements — Amendment 1: .
Effective Date
18-Dec-2008
Revises
ISO 9241-3:1992 - Ergonomic requirements for office work with visual display terminals (VDTs) — Part 3: Visual display requirements
Effective Date
04-Sep-2008

Buy Standard

ISO 9241-304:2008 - Ergonomics of human-system interactionISO 9241-304:2008 - Ergonomics of human-system interaction
PreviousNext
Standard
ISO 9241-304:2008 - Ergonomics of human-system interaction
English language
21 pages
sale 15% off
Preview
sale 15% off
Preview
ISO 9241-304:2008 - Ergonomie de l'interaction homme-systemeISO 9241-304:2008 - Ergonomie de l'interaction homme-systeme
PreviousNext
Standard
ISO 9241-304:2008 - Ergonomie de l'interaction homme-systeme
French language
22 pages
sale 15% off
Preview
sale 15% off
Preview

Standards Content (Sample)

INTERNATIONAL ISO
STANDARD 9241-304
First edition
2008-11-15


Ergonomics of human-system
interaction —
Part 304:
User performance test methods for
electronic visual displays
Ergonomie de l'interaction homme-système
Partie 304: Méthodes d'essai de la performance de l'utilisateur pour
écrans de visualisation électroniques





Reference number
ISO 9241-304:2008(E)
©
ISO 2008

---------------------- Page: 1 ----------------------
ISO 9241-304:2008(E)
PDF disclaimer
This PDF file may contain embedded typefaces. In accordance with Adobe's licensing policy, this file may be printed or viewed but
shall not be edited unless the typefaces which are embedded are licensed to and installed on the computer performing the editing. In
downloading this file, parties accept therein the responsibility of not infringing Adobe's licensing policy. The ISO Central Secretariat
accepts no liability in this area.
Adobe is a trademark of Adobe Systems Incorporated.
Details of the software products used to create this PDF file can be found in the General Info relative to the file; the PDF-creation
parameters were optimized for printing. Every care has been taken to ensure that the file is suitable for use by ISO member bodies. In
the unlikely event that a problem relating to it is found, please inform the Central Secretariat at the address given below.


COPYRIGHT PROTECTED DOCUMENT


©  ISO 2008
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means,
electronic or mechanical, including photocopying and microfilm, without permission in writing from either ISO at the address below or
ISO's member body in the country of the requester.
ISO copyright office
Case postale 56 • CH-1211 Geneva 20
Tel. + 41 22 749 01 11
Fax + 41 22 749 09 47
E-mail copyright@iso.org
Web www.iso.org
Published in Switzerland

ii © ISO 2008 – All rights reserved

---------------------- Page: 2 ----------------------
ISO 9241-304:2008(E)
Contents Page
Foreword .iv
Introduction.vi
1 Scope.1
2 Normative references.1
3 Terms and definitions .2
4 Guiding principles .2
5 Conformance .2
6 Specifying the visual ergonomics test objectives .3
6.1 General .3
6.2 Criterion description .3
6.3 Measuring method.3
6.4 Performance criteria.3
7 Defining the test procedure.4
7.1 General .4
7.2 Alphanumeric and non-alphanumeric text .4
8 Visual performance and comfort test — Carrying out the test and analysing the data.5
8.1 General .5
8.2 Purpose .5
8.3 Overview.5
8.4 Test participants.
...

NORME ISO
INTERNATIONALE 9241-304
Première édition
2008-11-15



Ergonomie de l'interaction homme-
système —
Partie 304:
Méthodes d'essai de la performance de
l'utilisateur pour écrans de visualisation
électroniques
Ergonomics of human-system interaction —
Part 304: User performance test methods for electronic visual displays





Numéro de référence
ISO 9241-304:2008(F)
©
ISO 2008

---------------------- Page: 1 ----------------------
ISO 9241-304:2008(F)
PDF – Exonération de responsabilité
Le présent fichier PDF peut contenir des polices de caractères intégrées. Conformément aux conditions de licence d'Adobe, ce fichier
peut être imprimé ou visualisé, mais ne doit pas être modifié à moins que l'ordinateur employé à cet effet ne bénéficie d'une licence
autorisant l'utilisation de ces polices et que celles-ci y soient installées. Lors du téléchargement de ce fichier, les parties concernées
acceptent de fait la responsabilité de ne pas enfreindre les conditions de licence d'Adobe. Le Secrétariat central de l'ISO décline toute
responsabilité en la matière.
Adobe est une marque déposée d'Adobe Systems Incorporated.
Les détails relatifs aux produits logiciels utilisés pour la création du présent fichier PDF sont disponibles dans la rubrique General Info
du fichier; les paramètres de création PDF ont été optimisés pour l'impression. Toutes les mesures ont été prises pour garantir
l'exploitation de ce fichier par les comités membres de l'ISO. Dans le cas peu probable où surviendrait un problème d'utilisation,
veuillez en informer le Secrétariat central à l'adresse donnée ci-dessous.


DOCUMENT PROTÉGÉ PAR COPYRIGHT


©  ISO 2008
Droits de reproduction réservés. Sauf prescription différente, aucune partie de cette publication ne peut être reproduite ni utilisée sous
quelque forme que ce soit et par aucun procédé, électronique ou mécanique, y compris la photocopie et les microfilms, sans l'accord écrit
de l'ISO à l'adresse ci-après ou du comité membre de l'ISO dans le pays du demandeur.
ISO copyright office
Case postale 56 • CH-1211 Geneva 20
Tel. + 41 22 749 01 11
Fax. + 41 22 749 09 47
E-mail copyright@iso.org
Web www.iso.org
Publié en Suisse

ii © ISO 2008 – Tous droits réservés

---------------------- Page: 2 ----------------------
ISO 9241-304:2008(F)
Sommaire Page
Avant-propos .iv
Introduction.vi
1 Domaine d'application .1
2 Références normatives.1
3 Termes et définitions .2
4 Principes directeurs .2
5 Conformité.2
6 Spécification des objectifs d'essai ergonomiques visuels.3
6.1 Généralités .3
6.2 Description de critère.3
6.3 Méthode de mesurage.3
6.4 Critères de performance.4
7 Définition du mode opératoire d'essai .4
7.1 Généralités .4
7.2 Texte alphanumérique et non-alphanumérique .4
8 Essai de performance et confort visuels — Réalisation de l'essai et analyse des données .5
8.1 Généralités .5
8.2 Finalité .
...

Questions, Comments and Discussion

Ask us and Technical Secretary will try to provide an answer. You can facilitate discussion about the standard in here.

This May Also Interest You

ISO
ISO 9241-221:2023(Main)
Ergonomics of human-system interaction — Part 221: Human-centred design process assessment model

This document specifies the process references model (PRM) for human-centred design (HCD) according to ISO 9241-220, as well as the process assessment model (PAM) for assessing these processes, based on ISO/IEC 33020 and in accordance with the requirements of ISO/IEC 33004. This HCD PAM contains a set of indicators to be considered while interpreting the intent of the HCD PRM defined in ISO 9241-220. These indicators can also be applied when implementing a process improvement programme post an assessment. NOTE 1 The PRM in this document focuses on assessing HCD processes rather than system life cycle, for example as in ISO/IEC/IEEE 15288, or software life cycle, as in ISO/IEC/IEEE 12207. NOTE 2 If processes beyond the scope of ISO 9241-220 are required, appropriate processes from other PRMs, such as ISO/IEC/IEEE 12207, ISO/IEC/IEEE 15288 or ISO/TS 18152, can be added based on the business needs of the organization. The intended application of this document is computer-based interactive systems. While the processes apply to interactive systems that deliver services, they do not cover the design of those services. The relevant aspects of the processes can also be applied to simple or non-computer-based interactive systems. NOTE 3 HCD concentrates on the human-centred aspects of design and not on other aspects of design, such as mechanical construction, programming or the basic design of services. The process descriptions in this document provide the basis for a rigorous assessment of an enterprise’s capability to carry out human-centred processes in conformity with the ISO/IEC 33004 and ISO/IEC 33020. This document is intended for use by organizations that want to address and improve their treatment of human-centred design of either their internal systems or the products and services they provide, and the procurement of systems and parts of systems. The processes can be applied by small- and medium-sized enterprises as well as by large organizations. NOTE 4 The scope of application of the PAM is the same as that of the PRM, which is described in ISO 9241-220:2019, Clause 1.

  • Standard
    102 pages
    English language
    sale 15% off
ISO
ISO/TR 9241-100:2023(Main)
Ergonomics of human-system interaction — Part 100: Overview of ISO 9241 software ergonomic standards

This document provides an overview of ISO 9241 software ergonomic standards in the form of executive summaries of these standards, in particular the parts in the ISO 9241-1XX family of documents. In addition, it provides executive summaries for ISO 9241-11, ISO 9241-210 and ISO 9241-220, which have specific relevance to the design of software-based interactive systems. This document is intended for the following types of users: — managers, who are involved in planning and managing product, system and/or service development projects, who are to be informed on the human-centred design approach and on guidance on software ergonomics; — developers, who will apply the guidance in these documents during the development process (either directly, based on training, or by using tools and style guides which incorporate the guidance); — user interface design roles (including interaction designers, information architects, user interface designers, visual designers and content creators), who will apply the guidance in these documents during the creation and design process (either directly, based on training, or by using tools and style guides which incorporate the guidance); — user researchers, who are responsible for identifying user needs and inform context of use of a product, system or service; — evaluators, who are responsible for ensuring that products, systems or services meet the recommendations contained in these documents; — buyers, who will reference these documents in contracts during product procurement; — designers of user interface development tools and style guides to be used by user interface designers and developers. While the documents are applicable to all types of interactive systems, they do not cover the specifics of every context of use, such as safety critical systems and collaborative work.

  • Technical report
    24 pages
    English language
    sale 15% off
  • Technical report
    26 pages
    French language
    sale 15% off
  • Draft
    24 pages
    English language
    sale 15% off
  • Draft
    24 pages
    English language
    sale 15% off
  • Draft
    25 pages
    French language
    sale 15% off
ISO
ISO/TR 9241-380:2022(Main)
Ergonomics of human-system interaction — Part 380: Survey result of HMD (Head-Mounted Displays) characteristics related to human-system interaction

This document provides information based on a study of the characteristics of head-mounted displays (HMDs) regarding the ergonomics of human–system interaction. Although this document covers the broad range of ergonomics issues that arise, it specifically provides more-detailed information about the visual aspects of the interaction, and it provides information that could form the basis for future possible standards related to HMDs. NOTE: It is preferable to take systematic approach to consider characteristics of HMD, since HMD affects a viewer not only by visual aspects, but also by some other physical aspects.

  • Technical report
    39 pages
    English language
    sale 15% off
ISO
ISO/TR 9241-311:2022(Main)
Ergonomics of human-system interaction — Part 311: Application of ISO 9241-307: LCD screens for workstations

This document provides information relating to the specification of liquid crystal display (LCD) screens at visual display workstations in indoor locations, in accordance with ISO 9241-307:2008, 5.2. The information is limited to LCD screens, since these are typically used at workstations. The information is intended to support managerial decision makers (e.g. procurement operators, companies’ safety committees, occupational safety and health professionals) who are responsible for the acquisition of visual displays.

  • Technical report
    14 pages
    English language
    sale 15% off
ISO
ISO/TS 9241-430:2021(Main)
Ergonomics of human-system interaction — Part 430: Recommendations for the design of non-touch gestural input for the reduction of biomechanical stress

This document provides guidance on the design, selection and optimization of non-contacting hand and arm gestures for human-computer interaction. It addresses the assessment of usability and fatigue associated with different gesture set designs and provides recommendations for approaches to evaluating the design and selection of gestures. This document also provides guidance on the documentation of the process for selecting gesture sets. This document applies to gestures expressed by humans. It does not consider the technology for detecting gestures or the system response when interpreting a gesture. Non-contacting hand gestures can be used for input in a variety of settings, including the workplace or in public settings and when using fixed screens, mobile, virtual reality, augmented reality or mixed-mode reality devices. Some limitations of this document are: — The scope is limited to non-contacting gestures and does not include other forms of inputs. For example, combining gesture with speech, gaze or head position can reduce input error, but these combinations are not considered here. — The scope is limited to non-contacting arm, hand and finger gestures, either unilateral (one-handed) or bilateral (two-handed). — The scope assumes that all technological constraints are surmountable. Therefore, there is no consideration of technological limitations with interpreting ultra-rapid gestures, gestures performed by people of different skin tones or wearing different colours or patterns of clothing. — The scope is limited to UI-based command-and-control human computer interaction (HCI) tasks and does not include gaming scenarios, although the traversal of in-game menus and navigation of UI elements is within scope. — The scope does not include HCI tasks for which an obviously more optimal input method exists. For example, speech input is superior for inputting text than gesture input. — The scope includes virtual reality (VR), augmented reality (AR) and mixed reality (MR) and the use of head-mounted displays (HMDs). — The scope does not include the discoverability of gestures but does include the learnability and memorability of gestures. It is assumed that product documentation and tutorials will adequately educate end users about which gestures are possible. Therefore, assessing gesture discoverability is not a primary goal of the recommendations in this document.

  • Technical specification
    12 pages
    English language
    sale 15% off
  • Technical specification
    13 pages
    French language
    sale 15% off
  • Technical specification
    13 pages
    French language
    sale 15% off
ISO
ISO 9241-20:2021(Main)
Ergonomics of human-system interaction — Part 20: An ergonomic approach to accessibility within the ISO 9241 series

This document provides: a) an introduction to the importance of accessibility to human-system interaction; b) a discussion of the relationship of principles within the ISO 9241 series and accessibility; c) descriptions of activities related to the processes in ISO 9241-210 that focus on accessibility; d) references to standards relevant to the accessibility of interactive systems.

  • Standard
    19 pages
    English language
    sale 15% off
  • Standard
    21 pages
    French language
    sale 15% off
ISO
ISO 9241-971:2020(Main)
Ergonomics of human-system interaction — Part 971: Accessibility of tactile/haptic interactive systems

This document provides both general and specific ergonomic requirements and recommendations for accessible tactile/haptic interactive systems, including accessible tactile/haptic interactions. This document provides guidance for increasing the accessibility of interactive systems making use of tactile/haptic input/output modalities such as gestures, vibration, and force feedback. The guidance provided also supports alternative input modalities and the use of different output representations. This document provides guidance for tactile/haptic interactions that is applicable to a variety of interactive systems, including assistive technologies (AT).

  • Standard
    21 pages
    English language
    sale 15% off
  • Standard
    23 pages
    French language
    sale 15% off
  • Standard
    23 pages
    French language
    sale 15% off
  • Draft
    21 pages
    English language
    sale 15% off
ISO
ISO 24552:2020(Main)
Ergonomics — Accessible design — Accessibility of information presented on visual displays of small consumer products

This document specifies the methods to improve accessibility of the visual display on small consumer products in order to minimize inconveniences that a variety of users including people with disabilities and the elderly can experience while using those products. In particular, this document focusses on how to present information on small visual displays to make the product more accessible for older people and people with low vision or colour deficiency. The provision of different modalities or alternative ways of displaying information to make the product more accessible is not covered in this document. This document only covers accessibility with regard to visual presentation of information, not audio or tactile-based display methods. NOTE 1 Accessibility of a product can be enhanced by adopting alternative means to the visual presentation of the information, which is not covered in this document. For information about alternative forms of presentation, ISO/IEC Guide 71, ISO 9241‑112 and ISO 9241‑171 can be useful. NOTE 2 A comprehensive catalogue of accessibility needs and strategies for accommodation for all users (not only those with visual impairments) is out of scope for this document. Readers interested in this regard can refer to ISO/IEC 29138‑1. This document applies to various consumer products equipped with digital displays, in which the information about operation of the product is visually presented. The products are usually equipped with built-in display panels. The consumer products include those hand-held products that can be easily carried by the user or those that are not portable but equipped with small displays, though the size of the product or the display is not specified in this document. NOTE 3 This document focusses on the accessibility of small displays, regardless of the size of the consumer product. NOTE 4 Examples include, but are not limited to, electronic thermometers, digital cameras, air-conditioning systems, remote controllers. This document is not applicable to those products with high flexibility or adjustability in presenting information on the display. Some examples are web- or application-based displays of ICT devices such as smart phones, smart TVs, and tablet PCs. It is not applicable to touch-based displays that have both the functions of display and control. Some examples are touch interfaces of smart watches or digital cameras. Finally, accessibility issues relating to indicating lamps/lights used for simple alerts or alarm are covered in ISO 24550 and are not considered in this document. NOTE 5 There are many accessibility issues in the touch interface related to information presentation as well as control function and they need to be dealt with together. It is possible that some guidance of this document is not applicable to some products, such as oral or ear thermometers, which have extremely small in-built displays.

  • Standard
    7 pages
    English language
    sale 15% off
ISO
ISO/TR 9241-312:2020(Main)
Ergonomics of human-system interaction — Part 312: Readability of electrophoretic displays

This document provides an overview of recent research on readability of electrophoretic displays. It also provides information for evaluating readability of electrophoretic displays and defining the context of their use.

  • Technical report
    36 pages
    English language
    sale 15% off
ISO
ISO/TS 9241-126:2019(Main)
Ergonomics of human-system interaction — Part 126: Guidance on the presentation of auditory information

This document provides guidance for the auditory presentation of information controlled by software, irrespective of the device. It includes specific properties such as the syntactic or semantic aspects of information, e.g. coding techniques, and gives provisions for the organization of information taking account of human perception and memory capabilities. This document does not address the hardware issues of the transmission and the production of auditory information. NOTE 1 Volume is dependent on hardware and thus cannot always be absolutely controlled by software. Environmental conditions can also affect the ability for sounds to be perceived, which can be beyond the ability of the software to take into account. This document does not apply to auditory alarms, warnings or other safety-related uses of auditory information. NOTE 2 Safety-related uses of auditory presentation of information are covered in various domain specific standards, such as ISO 7731:2003 which deals with auditory danger signals for public and work areas, and IEC 60601-1-8:2006 which provides very specific requirements for auditory alarms for medical devices. While this document applies to the presentation of all non-safety-related information, it does not include application domain specific guidance (e.g., audio instructions for consumer products). This document can be utilized throughout the design process (e.g. as specification and guidance for designers during design or as a basis for heuristic evaluation). Its provisions for the presentation of information depend on the auditory design approach, the task, the user, the environment and the single or multiple technologies that can be used for presenting the information. Consequently, this document cannot be applied without knowledge of the context of use. It is not intended to be used as a prescriptive set of rules to be applied in its entirety but rather assumes that the designer has proper information available concerning task and user requirements and understands the use of available technology. This document does not address visual or tactile/haptic presentation of information or modality shifting for the presentation of auditory information in other modalities. NOTE 3 ISO 9241-112 provides high-level ergonomic guidance that applies to all modalities.

  • Technical specification
    20 pages
    English language
    sale 15% off
  • Technical specification
    22 pages
    French language
    sale 15% off