This document lists Key Performance Indicators (KPIs) of the Maintenance Function and gives guidelines to define a set of suitable indicators, to appraise and to improve effectiveness, efficiency and sustainability in the maintenance of the existing physical assets either industrial, infrastructures, facilities, civil buildings or transportation systems, etc. in the framework of the external and internal influencing factors.

  • Standard
    51 pages
    English language
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    e-Library read for
    1 day
  • Standard – translation
    100 pages
    Slovenian and English language
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    1 day

This document lists Key Performance Indicators (KPIs) of the Maintenance Function and gives guidelines to define a set of suitable indicators, to appraise and to improve effectiveness, efficiency and sustainability in the maintenance of the existing physical assets either industrial, infrastructures, facilities, civil buildings or transportation systems, etc. in the framework of the external and internal influencing factors.

  • Standard
    51 pages
    English language
    sale 10% off
    e-Library read for
    1 day
  • Standard – translation
    100 pages
    Slovenian and English language
    sale 10% off
    e-Library read for
    1 day

This Technical Specification sets out guidance for the implementation of service excellence in order to create outstanding customer experiences, exceed customer expectations, and achieve customer delight. It does not focus on the provision of basic customer service which organizations should already have in place.
This document applies to all organizations delivering services such as commercial organizations, public services and not-for-profit organizations.

  • Technical specification
    29 pages
    English language
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This Technical Specification sets out guidance for the implementation of service excellence in order to create outstanding customer experiences, exceed customer expectations and achieve customer delight. It does not focus on providing basic customer service which organizations should already have in place.
This document applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.

  • Technical specification
    29 pages
    English language
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This document proposes a method to achieve circular designs of products. It details principles, requirements and guidance associated with the proposed method. This document: - specifies requirements and guidance for integrating circularity into the design and development process of products by an organization and, - supports organizations to develop product design rules to fulfil their chosen circular business targets (e.g. the circular business models chosen by the organization or the legislation requirements). Having life cycle thinking as a core principle, this document provides guidance on how to reduce environmental impacts, and how to deal with challenges such as trade-offs during circular product design, without compromising other product functions including safety. This document focusses on material efficiency. It is not a management system standard. This document can be applied when no product-specific or product group standard exist. Where such documents are developed, this document can be used as reference to ensure consistency and harmonization across the different product areas and supply chains or networks. NOTE For the purpose of this document, the following products are excluded: food, feed, medicinal products for human use, veterinary medicinal products, living plants, animals and microorganisms, products of human origin, products of plants and animals relating directly to their future reproduction.

  • Draft
    49 pages
    English language
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This document proposes a method to define circular products design rules. It details principles, requirements and guidance associated with the proposed method. This document:
-   specifies requirements and guidance for integrating circularity into the design and development process of products by an organization.
-   supports organizations to develop product design rules to fulfil their chosen circular categories (e.g. the circular business models chosen by the organization or the legislation requirements).
Having the life cycle thinking as a core principle, this document provides guidance on how to reduce environmental impacts, and how to deal with challenges such as trade-offs during circular product design, without compromising functions and safety.
This document focusses on material efficiency. It is not a management system standard.
This document can be applied when no product-specific or product group standard exist. Where such documents are developed, this document can be used as reference to ensure consistency and harmonization across the different product areas and supply chains or networks.

  • Draft
    49 pages
    English language
    sale 10% off
    e-Library read for
    1 day

This document lists Key Performance Indicators (KPIs) of the Maintenance Function and gives guidelines to define a set of suitable indicators, to appraise and to improve effectiveness, efficiency and sustainability in the maintenance of the existing physical assets either industrial, infrastructures, facilities, civil buildings or transportation systems, etc. in the framework of the external and internal influencing factors.

  • Draft
    10 pages
    English language
    sale 10% off
    e-Library read for
    1 day

This document lists Key Performance Indicators (KPIs) of the Maintenance Function and gives guidelines to define a set of suitable indicators, to appraise and to improve effectiveness, efficiency and sustainability in the maintenance of the existing physical assets either industrial, infrastructures, facilities, civil buildings or transportation systems, etc. in the framework of the external and internal influencing factors.

  • Draft
    10 pages
    English language
    sale 10% off
    e-Library read for
    1 day

This European standard lists some significant Key Performance Indicators (KPIs) of the Maintenance Function and gives guidelines to define a set of suitable indicators to appraise and to improve effectiveness, to appraise and to improve effectiveness, efficiency and sustainability in the maintenance of the existing physical assets, in the framework of the external and internal influencing factors

  • Standard
    51 pages
    English language
    sale 10% off
    e-Library read for
    1 day

This document lists Key Performance Indicators (KPIs) of the Maintenance Function and gives guidelines to define a set of suitable indicators, to appraise and to improve effectiveness, efficiency and sustainability in the maintenance of the existing physical assets either industrial, infrastructures, facilities, civil buildings or transportation systems, etc. in the framework of the external and internal influencing factors.

  • Standard
    51 pages
    English language
    sale 10% off
    e-Library read for
    1 day

This European standard describes a system for managing Key Performance Indicators to measure maintenance performance in the framework of the influencing factors such as economical, technical and organisational aspects, to appraise and to improve efficiency and effectiveness to achieve excellence in maintaining Technical Assets.

  • Standard
    28 pages
    English language
    sale 10% off
    e-Library read for
    1 day
  • Standard – translation
    26 pages
    Slovenian language
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    e-Library read for
    1 day

This European standard describes a system for managing Key Performance Indicators to measure maintenance performance in the framework of the influencing factors such as economical, technical and organisational aspects, to appraise and to improve efficiency and effectiveness to achieve excellence in maintaining Technical Assets.

  • Standard
    28 pages
    English language
    sale 10% off
    e-Library read for
    1 day
  • Standard – translation
    26 pages
    Slovenian language
    sale 10% off
    e-Library read for
    1 day