CEN ISO/TR 22411:2011

Ergonomics data and guidelines for the application of ISO/IEC Guide 71 to products and services to address the needs of older persons and persons with disabilities (ISO/TR 22411:2008)

ISO/TR 22411:2008 presents ergonomics data and guidelines for applying ISO/IEC Guide 71 in addressing the needs of older persons and persons with disabilities in standards development. It provides ergonomics data and knowledge about human abilities — sensory, physical and cognitive — and allergies, as well as guidance on the accessible design of products, services and environments.

Ergonomische Daten und Leitlinien für die Anwendung des ISO/IEC Guide 71 für Produkte und Dienstleistungen zur Berücksichtigung der Belange älterer und behinderter Menschen (ISO/TR 22411:2008)

Données d'ergonomie et lignes directrices pour l'application du Guide ISO/CEI 71 aux produits et services afin de répondre aux besoins des personnes âgées et de celles ayant des incapacités (ISO/TR 22411:2008)

Ergonomski podatki in smernice za uporabo ISO/IEC Vodila 71 za proizvode in storitve, ki upoštevajo potrebe starejših in invalidnih oseb (ISO/TR 22411:2008)

ISO/TR 22411:2008 predstavlja ergonomske podatke in smernice za uporabo ISO/IEC Vodila 71, ki upoštevajo potrebe starejših in invalidnih oseb pri razvoju standardov. Podaja ergonomske podatke in znanje o človeških zmogljivostih - senzoričnih, fizičnih in kognitivnih - ter alergijah in kot vodilo o dostopnih načrtih proizvodov, storitev in okolij.

General Information

• Status: Withdrawn
• Publication Date: 26-Apr-2011
• Withdrawal Date: 19-Jan-2021
• ICS: 01.120 - Standardization. General rules
• ICS: 11.180.01 - Aids for disabled and handicapped persons in general
• Technical Committee: CEN/TC 122 - Ergonomics
• Drafting Committee: CEN/TC 122/WG 2 - Ergonomic design principles
• Current Stage: 9960 - Withdrawal effective - Withdrawal
• Completion Date: 20-Jan-2021
• Ref Project: SIST-TP CEN ISO/TR 22411:2011 - Ergonomics data and guidelines for the application of ISO/IEC Guide 71 to products and services to address the needs of older persons and persons with disabilities (ISO/TR 22411:2008)

Relations

• Replaced By: CEN ISO/TR 22411:2021 - Ergonomics data for use in the application of ISO/IEC Guide 71:2014 (ISO/TR 22411:2021)
• Effective Date: 03-Jul-2019

Standards Content (Sample)

SLOVENSKI STANDARD
01-julij-2011
Ergonomski podatki in smernice za uporabo ISO/IEC Vodila 71 za proizvode in
storitve, ki upoštevajo potrebe starejših in invalidnih oseb (ISO/TR 22411:2008)
Ergonomics data and guidelines for the application of ISO/IEC Guide 71 to products and
services to address the needs of older persons and persons with disabilities (ISO/TR
22411:2008)
Ergonomische Daten und Leitlinien für die Anwendung des ISO/IEC Guide 71 für
Produkte und Dienstleistungen zur Berücksichtigung der Belange älterer und behinderter
Menschen (ISO/TR 22411:2008)
Données d'ergonomie et lignes directrices pour l'application du Guide ISO/CEI 71 aux
produits et services afin de répondre aux besoins des personnes âgées et de celles
ayant des incapacités (ISO/TR 22411:2008)
Ta slovenski standard je istoveten z: CEN ISO/TR 22411:2011
ICS:
01.120 Standardizacija. Splošna Standardization. General
pravila rules
11.180.01 3ULSRPRþNL]D Aids for disabled and
RQHVSRVREOMHQHLQ handicapped persons in
KHQGLNHSLUDQHRVHEHQD general
VSORãQR
13.180 Ergonomija Ergonomics
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

TECHNICAL REPORT
CEN ISO/TR 22411
RAPPORT TECHNIQUE
TECHNISCHER BERICHT
April 2011
ICS 11.180.01; 01.120
English Version
Ergonomics data and guidelines for the application of ISO/IEC
Guide 71 to products and services to address the needs of older
persons and persons with disabilities (ISO/TR 22411:2008)
Données d'ergonomie et lignes directrices pour l'application Ergonomische Daten und Leitlinien für die Anwendung des
du Guide ISO/CEI 71 aux produits et services afin de ISO/IEC Guide 71 für Produkte und Dienstleistungen zur
répondre aux besoins des personnes âgées et de celles Berücksichtigung der Belange älterer und behinderter
ayant des incapacités (ISO/TR 22411:2008) Menschen (ISO/TR 22411:2008)

This Technical Report was approved by CEN on 3 April 2011. It has been drawn up by the Technical Committee CEN/TC 122.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.

EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

Management Centre: Avenue Marnix 17, B-1000 Brussels
© 2011 CEN All rights of exploitation in any form and by any means reserved Ref. No. CEN ISO/TR 22411:2011: E
worldwide for CEN national Members.

Contents Page
Foreword .3

Foreword
The text of ISO/TR 22411:2008 has been prepared by Technical Committee ISO/TC 159 “Ergonomics” of the
International Organization for Standardization (ISO) and has been taken over as CEN ISO/TR 22411:2011 by
Technical Committee CEN/TC 122 “Ergonomics” the secretariat of which is held by DIN.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent rights.
Endorsement notice
The text of ISO/TR 22411:2008 has been approved by CEN as a CEN ISO/TR 22411:2011 without any
modification.
TECHNICAL ISO/TR
REPORT 22411
First edition
2008-09-01
Ergonomics data and guidelines for the
application of ISO/IEC Guide 71 to
products and services to address the
needs of older persons and persons with
disabilities
Données d'ergonomie et lignes directrices pour l'application du Guide
ISO/CEI 71 aux produits et services afin de répondre aux besoins des
personnes âgées et de celles ayant des incapacités

Reference number
ISO/TR 22411:2008(E)
©
ISO 2008
ISO/TR 22411:2008(E)
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ii © ISO 2008 – All rights reserved

ISO/TR 22411:2008(E)
Contents Page
Foreword .v
Introduction.vi
1 Scope.1
2 Normative references.1
3 Terms and definitions .1
4 General considerations.3
4.1 Need for technical guidance in implementing ISO/IEC Guide 71 in individual standards.3
4.2 Approaches for achieving accessibility.3
4.3 Human abilities data.4
5 Using this Technical Report.4
6 Developing standards — Issues to consider during the standards developing process .4
6.1 General .4
6.2 Definition of the standardization project .4
6.3 Composition of the drafting committee .5
6.4 Content of the standard.5
6.5 Review process .6
6.6 Publication of the standard .6
7 Resolution of contradictory requirements.6
8 Factors to consider with design guidelines .7
8.1 General .7
8.2 Alternative format.7
8.3 Location and layout of information and controls and positioning of handles .17
8.4 Lighting levels and glare .20
8.5 Colour and contrast .22
8.6 Size and style of font and symbols in information, warnings and labelling of controls .24
8.7 Clear language in written or spoken information .27
8.8 Graphical symbols and illustration .31
8.9 Loudness and pitch of non-spoken communication.33
8.10 Slow pace of information presentation .33
8.11 Distinctive form of product, control or packaging.35
8.12 Ease of handling.36
8.13 Expiration date marking.50
8.14 Contents labelling and warning of allergens.51
8.15 Surface temperature.52
8.16 Accessible routes.52
8.17 Logical process .58
8.18 Surface finish.61
8.19 Non-allergenic/toxic materials .62
8.20 Acoustics.63
8.21 Fail-safe .64
8.22 Ventilation .65
8.23 Fire safety of materials .65
9 Ergonomic data on human abilities and the consequences of impairment.65
9.1 General .65
9.2 Sensory abilities .66
9.3 Physical abilities.96
9.4 Cognitive abilities.125
ISO/TR 22411:2008(E)
9.5 Allergies.131
Annex A (informative) Principles of accessible design.134
Annex B (informative) Data on spectral sensitivity of the eye as a function of age and application.136
Annex C (informative) Visual acuity data as a function of viewing distance for different age
groups.140
Annex D (informative) Span of fundamental colours .144
Annex E (informative) Cases of allergy.148
Bibliography .154

iv © ISO 2008 – All rights reserved

ISO/TR 22411:2008(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies
(ISO member bodies). The work of preparing International Standards is normally carried out through ISO
technical committees. Each member body interested in a subject for which a
...