Road vehicles - Standardized access to automotive repair and maintenance information (RMI) - Part 3: Functional user interface requirements (ISO 18541-3:2014)

ISO 18541-3:2014 includes functional user interface requirements related to automotive repair and maintenance information (RMI) systems in order to standardize access to RMI for independent operators.
ISO 18541-3:2014 specifies all functional user interface requirements related to a vehicle manufacturer's RMI system. These requirements will reflect the deriving needs from the use cases as specified in ISO 18541‑1.

Straßenfahrzeuge - Standardisierter Zugang zu Reparatur- und Wartungsinformationen (RMI) - Teil 3: Anforderungen an die funktionale Nutzerschnittstelle (ISO 18541-3:2014)

Dieser Teil der Norm umfasst „Anforderungen an die funktionale Nutzerschnittstelle“ in Bezug auf Reparatur- und Wartungsinformationssysteme (RMI), die der Standardisierung des Zugangs zu RMI durch unabhängige Marktteilnehmer dienen.
In diesem Teil sind alle Anforderungen an die funktionale Nutzerschnittstelle angegeben, die sich auf das RMI-System eines Fahrzeugherstellers beziehen. Diese Anforderungen spiegeln die Bedürfnisse wider, die von den in ISO 18541-1 beschriebenen Anwendungsfällen abgeleitet sind.
Die RMI-Website des Fahrzeugherstellers (VM) ist für unabhängige Marktteilnehmer (IOs) unter Einhaltung der Europäischen CEN-Normen und ISO-Normen für den Zugang zu RMI zugänglich. Diese Normen wurden durch Zusammenarbeit zwischen den VMs und IOs innerhalb der Automobilindustrie entwickelt.
Das bedeutet praktisch, dass der Nutzer zu den gesuchten Informationen durch z. B. Eingabe der Fahrzeugidentifikationsnummer (VIN) des Fahrzeugs und der Art der erforderlichen Informationen geleitet wird.
Die Navigation wurde derart aufgebaut, dass Nutzer die Informationen auf vereinfachte Weise finden können.
Nach der Anmeldung (setzt eine Registrierung voraus) werden dem Nutzer Optionen für den Zugang zu den RMI angezeigt. Der standardisierte Zugang wird in Form von Informationsarten dargestellt, die den Nutzer zu den entsprechenden Informationen leiten; an bestimmten Stellen wird der Nutzer dazu aufgefordert, weitere Daten einzugeben, damit das RMI-System die vom Nutzer gesuchten Informationen genau identifizieren kann.
Es wird empfohlen, dass der Nutzer der Anleitung genau folgt, um sicherzustellen, dass er die richtigen, von ihm angeforderten Informationen findet.

Véhicules routiers - Normalisation de l'accès aux informations relatives à la réparation et à la maintenance pour l'automobile (RMI) - Partie 3: Exigences d'interface fonctionelles pour l'utilisateur (ISO 18541-3:2014)

ISO 18541-3:2014 contient les « exigences fonctionnelles relatives à l'interface utilisateur » liées aux systèmes d'information sur la réparation et la maintenance des véhicules (RMI) dans le but de normaliser l'accès des opérateurs indépendants aux RMI.
La présente partie spécifie toutes les exigences fonctionnelles relatives à l'interface utilisateur associée au système RMI d'un constructeur de véhicules. Ces exigences reflèteront les besoins qui découlent des cas d'utilisation spécifiés dans l'ISO 18541-1.

Cestna vozila - Standardiziran dostop do informacij o popravilih in vzdrževanju avtomobilov (RMI) - 3. del: Zahteve za funkcionalni uporabniški vmesnik (ISO 18541-3:2014)

Ta del standarda CEN podaja vse zahteve za funkcionalni uporabniški vmesnik, povezane s sistemom RMI (informacij o popravilih in vzdrževanju). Te zahteve bodo odražale izpeljane potrebe iz primerov uporabe, kot je opredeljeno v 1. delu.
V nadaljevanju so navedeni primeri (seznam ni popoln):
– kako se uporabnik vpiše in potrdi svojo identiteto,
– kako uporabnik navede proizvajalca avtomobila, znamko avtomobila, model avtomobila, leto modela itd. To je mogoče doseči prek izbirnih menijev ali z vnosom številke VIN,
– kako se uporabnik pomika po strukturi informacij o izdelku,
– kako uporabnik določi iskalna merila RMI s seznama standardiziranih izrazov pri vseh proizvajalcih vozil.

General Information

Status
Withdrawn
Publication Date
23-Sep-2014
Current Stage
9960 - Withdrawal effective - Withdrawal
Completion Date
30-Jun-2021

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SLOVENSKI STANDARD
SIST EN ISO 18541-3:2015
01-januar-2015
Cestna vozila - Standardiziran dostop do informacij o popravilih in vzdrževanju
avtomobilov (RMI) - 3. del: Zahteve za funkcionalni uporabniški vmesnik (ISO
18541-3:2014)

Road vehicles - Standardized access to automotive repair and maintenance information

(RMI) - Part 3: Functional user interface requirements (ISO 18541-3:2014)

Straßenfahrzeuge - Standardisierter Zugang zur Reparatur und Wartung (RMI) - Teil 3:

Anforderungen an die funktionale Nutzerschnittstelle (ISO 18541-3:2014)

Véhicules routiers - Normalisation de l'accès aux informations relatives à la réparation et

à la maintenance pour l'automobile (RMI) - Partie 3: Exigences d'interface fonctionelles

pour l'utilisateur (ISO 18541-3:2014)
Ta slovenski standard je istoveten z: EN ISO 18541-3:2014
ICS:
43.040.15 $YWRPRELOVNDLQIRUPDWLND Car informatics. On board
9JUDMHQLUDþXQDOQLãNLVLVWHPL computer systems
43.180 'LDJQRVWLþQDYGUåHYDOQDLQ Diagnostic, maintenance and
SUHVNXVQDRSUHPD test equipment
SIST EN ISO 18541-3:2015 en,fr,de

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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SIST EN ISO 18541-3:2015
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SIST EN ISO 18541-3:2015
EUROPEAN STANDARD
EN ISO 18541-3
NORME EUROPÉENNE
EUROPÄISCHE NORM
September 2014
ICS 43.040.15; 43.180
English Version
Road vehicles - Standardized access to automotive repair and
maintenance information (RMI) - Part 3: Functional user
interface requirements (ISO 18541-3:2014)

Véhicules routiers - Normalisation de l'accès aux Straßenfahrzeuge - Standardisierter Zugang zur Reparatur

informations relatives à la réparation et à la maintenance und Wartung (RMI) - Teil 3: Anforderungen an die

pour l'automobile (RMI) - Partie 3: Exigences d'interface funktionale Nutzerschnittstelle (ISO/FDIS 18541-3:2013)

fonctionelles pour l'utilisateur (ISO 18541-3:2014)
This European Standard was approved by CEN on 13 March 2014.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European

Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national

standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member.

This European Standard exists in three official versions (English, French, German). A version in any other language made by translation

under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same

status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,

Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,

Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United

Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels

© 2014 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 18541-3:2014 E

worldwide for CEN national Members.
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SIST EN ISO 18541-3:2015
EN ISO 18541-3:2014 (E)
Contents Page

Foreword ..............................................................................................................................................................3

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SIST EN ISO 18541-3:2015
EN ISO 18541-3:2014 (E)
Foreword

This document (EN ISO 18541-3:2014) has been prepared by Technical Committee ISO/TC 22 “Road

vehicles” in collaboration with Technical Committee CEN/TC 301 “Road vehicles” the secretariat of which is

held by AFNOR.

This European Standard shall be given the status of a national standard, either by publication of an identical

text or by endorsement, at the latest by March 2015, and conflicting national standards shall be withdrawn at

the latest by March 2015.

Attention is drawn to the possibility that some of the elements of this document may be the subject of patent

rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent rights.

According to the CEN-CENELEC Internal Regulations, the national standards organizations of the following

countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech

Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece,

Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal,

Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom.

Endorsement notice

The text of ISO 18541-3:2014 has been approved by CEN as EN ISO 18541-3:2014 without any modification.

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SIST EN ISO 18541-3:2015
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SIST EN ISO 18541-3:2015
INTERNATIONAL ISO
STANDARD 18541-3
First edition
2014-09-15
Road vehicles — Standardized access
to automotive repair and maintenance
information (RMI) —
Part 3:
Functional user interface
requirements
Véhicules routiers — Normalisation de l’accès aux informations
relatives à la réparation et à la maintenance pour l’automobile
(RMI) —
Partie 3: Exigences d’interface fonctionnelles pour l’utilisateur
Reference number
ISO 18541-3:2014(E)
ISO 2014
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SIST EN ISO 18541-3:2015
ISO 18541-3:2014(E)
COPYRIGHT PROTECTED DOCUMENT
© ISO 2014

All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form

or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior

written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of

the requester.
ISO copyright office
Case postale 56 • CH-1211 Geneva 20
Tel. + 41 22 749 01 11
Fax + 41 22 749 09 47
E-mail copyright@iso.org
Web www.iso.org
Published in Switzerland
ii © ISO 2014 – All rights reserved
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SIST EN ISO 18541-3:2015
ISO 18541-3:2014(E)
Contents Page

Foreword ........................................................................................................................................................................................................................................iv

Introduction ..................................................................................................................................................................................................................................v

1 Scope ................................................................................................................................................................................................................................. 1

2 Normative references ...................................................................................................................................................................................... 1

3 Terms, definitions, symbols and abbreviated terms ....................................................................................................... 1

3.1 Terms and definitions ....................................................................................................................................................................... 1

3.2 Abbreviated terms ............................................................................................................................................................................... 1

4 Conventions ............................................................................................................................................................................................................... 2

5 Requirements overview and principles ....................................................................................................................................... 2

5.1 Basic principles for requirements definition ................................................................................................................ 2

5.2 Navigational pathway from standardized use cases to VM-specific navigation position ....... 2

5.3 VM RMI system standardized navigation ......................................................................................................................... 3

5.4 Requirements clusters ...................................................................................................................................................................... 5

6 Requirements cluster 1 — Standardized access mode ................................................................................................. 7

6.1 [FREQ-1] RMI access mode .......................................................................................................................................................... 7

6.2 [FREQ-2] Registration and login support ........................................................................................................................ 7

7 Requirements cluster 2 — Use cases map ................................................................................................................................. 7

7.1 [FREQ-3] VM RMI system implemented use cases map ...................................................................................... 7

7.2 [FREQ-4] Download area ............................................................................................................................................................10

8 Requirements cluster 3 — Navigational pathway ...........................................................................................................10

8.1 [FREQ-5] Navigational pathway ............................................................................................................................................10

Bibliography .............................................................................................................................................................................................................................12

© ISO 2014 – All rights reserved iii
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SIST EN ISO 18541-3:2015
ISO 18541-3:2014(E)
Foreword

ISO (the International Organization for Standardization) is a worldwide federation of national standards

bodies (ISO member bodies). The work of preparing International Standards is normally carried out

through ISO technical committees. Each member body interested in a subject for which a technical

committee has been established has the right to be represented on that committee. International

organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.

ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of

electrotechnical standardization.

The procedures used to develop this document and those intended for its further maintenance are

described in the ISO/IEC Directives, Part 1. In particular the different approval criteria needed for the

different types of ISO documents should be noted. This document was drafted in accordance with the

editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives).

Attention is drawn to the possibility that some of the elements of this document may be the subject of

patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of

any patent rights identified during the development of the document will be in the Introduction and/or

on the ISO list of patent declarations received (see www.iso.org/patents).

Any trade name used in this document is information given for the convenience of users and does not

constitute an endorsement.

For an explanation on the meaning of ISO specific terms and expressions related to conformity

assessment, as well as information about ISO’s adherence to the WTO principles in the Technical Barriers

to Trade (TBT) see the following URL: Foreword - Supplementary information

ISO 18541-3:2013 was prepared by the European Committee for Standardization (CEN) Technical

Committee CEN/TC 301, Road vehicles, in collaboration with ISO Technical Committee ISO/TC 22, Road

vehicles, Subcommittee SC 3, Electrical and electronic equipment, in accordance with the agreement on

technical cooperation between ISO and CEN (Vienna Agreement).

ISO 18541 consists of the following parts, under the general title Road vehicles — Standardized access to

automotive repair and maintenance information (RMI):
— Part 1: General information and use case definition
— Part 2: Technical requirements
— Part 3: Functional user interface requirements
— Part 4: Conformance test
iv © ISO 2014 – All rights reserved
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SIST EN ISO 18541-3:2015
ISO 18541-3:2014(E)
Introduction

This set of standards includes the requirements to be fulfilled by Repair and Maintenance Information

(RMI) systems as applied by the European Commission — Enterprise and Industry Directorate-General,

[8]

Consumer goods — Automotive industry EC mandate M/421 dated Brussels, 21 January 2008.

This mandate relates to the EC type-approval system for vehicles falling into the scopes of Directives

[11] [9] [10]

70/156/EEC (replaced by 2007/46/EC ), 2002/24/EC and 2003/37/EC and, in particular, to

requirements for access to vehicle repair and maintenance information by independent operators.

This International Standard only covers access to automotive repair and maintenance information

for light passenger, commercial vehicles (see NOTE 1) and heavy duty vehicles (see NOTE 2) based on

[11]
Directive 70/156/EEC (replaced by 2007/46/EC ).
[8]

The purpose of the EC Mandate M/421 is to develop a standard or set of standards which specify the

requirements to provide standardized access to automotive repair and maintenance information (RMI)

for independent operators.

NOTE 1 Regulation (EC) No 715/2007 of the European Parliament and of the Council of 20 June 2007 on

type-approval of motor vehicles with respect to emissions from light passenger and commercial vehicles

(Euro 5 and Euro 6) and on access to vehicle repair and maintenance information and Commission Regulation

(EC) No 692/2008 of 18 July 2008 implementing and amending Regulation (EC) No 715/2007 of the European

Parliament and of the Council on type-approval of motor vehicles with respect to emissions from light passenger

and commercial vehicles (Euro 5 and Euro 6) and on access to vehicle repair and maintenance information and

amending Commission Regulation (EU) No 566/2011 of 8 June 2011 amending Regulation (EC) No 715/2007 of

the European Parliament and of the Council and Commission Regulation (EC) No 692/2008 as regards access to

vehicle repair and maintenance information.

NOTE 2 Regulation (EC) No 595/2009 of the European Parliament and of the Council of 18 June 2009 on type-

approval of motor vehicles with respect to emissions from heavy duty vehicles (Euro VI) and on access to vehicle

repair and maintenance information, Commission Regulation (EU) No 582/2011 of 25 May 2011 implementing

and amending Regulation (EC) No 595/2009 of the European Parliament and of the Council with respect to

emissions from heavy duty vehicles (Euro VI), and Commission Regulation (EU) No 64/2012 of 23 January 2012

amending Regulation (EU) No 582/2011 2011 implementing and amending Regulation (EC) No 595/2009 of the

European Parliament and of the Council with respect to emissions from heavy duty vehicles (Euro VI).

The information included in this part of ISO 18541 derives from the legislative requirements on European

level in the field of repair and maintenance information and related security requirements and can be

referenced by legislation in other countries.

The vehicle manufacturer (VM) RMI website is accessible for independent operators (IOs) complying

with the European CEN and ISO standards for accessing RMI. These standards have been defined in co-

operation between VMs and IOs within the automotive industry.

This means practically that the user will be guided to the information he is searching for by, for example,

entering the Vehicle Identification Number (VIN) of the vehicle and the type of information required.

The navigation has been constructed in such a way that users will find the information in a simplified

way.

After logging in (requires registration) the user will be presented with options for accessing the RMI.

The standardized access will be presented in the form of types of information which will guide the user

to the information; at certain stages the user is requested to enter further data in order for the RMI

system to correctly identify the information the user is searching for.

Users need to follow the guidance precisely in order to guarantee that the user will find the correct

information that they require.
© ISO 2014 – All rights reserved v
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SIST EN ISO 18541-3:2015
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SIST EN ISO 18541-3:2015
INTERNATIONAL STANDARD ISO 18541-3:2014(E)
Road vehicles — Standardized access to automotive repair
and maintenance information (RMI) —
Part 3:
Functional user interface requirements
1 Scope

This part of ISO 18541 includes functional user interface requirements related to automotive repair

and maintenance information (RMI) systems in order to standardize access to RMI for independent

operators.

This part of ISO 18541 specifies all functional user interface requirements related to a vehicle

manufacturer’s RMI system. These requirements will reflect the deriving needs from the use cases as

specified in ISO 18541-1.
2 Normative references

The following documents, in whole or in part, are normatively referenced in this document and are

indispensable for its application. For dated references, only the edition cited applies. For undated

references, the latest edition of the referenced document (including any amendments) applies.

ISO 18541-1, Road vehicles — Standardized access to automotive repair and maintenance information

(RMI) — Part 1:
...

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