EN ISO 9241-129:2010

Ergonomics of human-system interaction - Part 129: Guidance on software individualization (ISO 9241-129:2010)

ISO 9241-129:2010 provides ergonomics guidance on individualization within interactive systems, including recommendations on where individualization might be appropriate or inappropriate and how to apply individualization.
It focuses on individualization of the software user interface to support the needs of users as individuals or as members of a defined group. It does not recommend specific implementations of individualization mechanisms. It provides guidance on how the various aspects of individualization are made usable and accessible, but does not specify which individualizations are to be included within a system. (Individualizations depend on the specific context of use for which an interactive system is to be designed and/or used, and need to be developed for that specific context of use.)
ISO 9241-129:2010 is not intended to be used in isolation. It deals only with individualization within the context of designing a complete software system. It is intended to be used with ISO 9241-110 and any other parts in the ISO 9241 series applicable to the design of the intended system.
Some of its guidance can also be applied to hardware user interfaces and user interfaces that combine software and hardware.

Ergonomie der Mensch-System-Interaktion - Teil 129: Leitlinien für die Individualisierung von Software (ISO 9241-129:2010)

Dieser Teil von ISO 9241 stellt Ergonomieleitlinien für die Individualisierung als Teil interaktiver Systeme zur
Verfügung, einschließlich Empfehlungen darüber
⎯ wo eine Individualisierung angebracht oder nicht angebracht sein könnte, und
⎯ wie die Individualisierung anzuwenden ist.
Er konzentriert sich auf die Individualisierung der Softwarebenutzungsschnittstellen, um die Bedürfnisse der
Benutzer als Einzelpersonen oder als Mitglieder einer bestimmten Zielgruppe zu unterstützen.
Er gibt keine Empfehlungen für spezifische Implementierungen von Mechanismen zur Individualisierung. Er
stellt Leitlinien zur Verfügung, wie verschiedene Aspekte der Individualisierung nutzbar und zugänglich
gemacht werden, spezifiziert jedoch nicht, welche Individualisierungen in ein System einzubinden sind.
ANMERKUNG Individualisierungen beruhen auf den spezifischen Nutzungskontext für den ein interaktives System
gestaltet und/oder genutzt wird und sollen für diesen spezifischen Nutzungskontext entwickelt werden.
Dieser Teil von ISO 9241 ist nicht für eine isolierte Anwendung vorgesehen. Er behandelt lediglich die
Individualisierung innerhalb des Kontexts der Gestaltung eines kompletten Softwaresystems. Er ist für die
gemeinsame Anwendung mit ISO 9241-110 und jedem anderen Teil der Normenreihe ISO 9241 vorgesehen,
die anwendbar auf die Gestaltung des geplanten Systems sind.
Einige Leitlinien dieses Teiles von ISO 9241 können auch bei Benutzungsschnittstellen angewendet werden,
die Software und Hardware miteinander verbinden.

Ergonomie de l'interaction homme-système - Partie 129: Lignes directrices relatives à l'individualisation des logiciels (ISO 9241-129:2010)

L'ISO 9241-129:2010 fournit des lignes directrices ergonomiques sur l'individualisation au sein des systèmes interactifs, et notamment des recommandations concernant les cas où l'individualisation pourrait être appropriée ou non, et concernant la manière de mettre en oeuvre l'individualisation.
Elle est centrée sur l'individualisation de l'interface utilisateur logicielle pour répondre aux besoins des utilisateurs en tant qu'individus ou membres d'un groupe défini. Elle ne recommande pas de mises en oeuvre spécifiques des mécanismes d'individualisation. Elle fournit des lignes directrices sur la manière dont les divers aspects de l'individualisation sont rendus utilisables et accessibles, mais elle ne spécifie pas quelles individualisations inclure dans un système. (Les individualisations dépendent du contexte spécifique d'utilisation pour lequel un système interactif est conçu et/ou utilisé, et doivent être développées pour ce contexte d'utilisation spécifique.)
L'ISO 9241-129:2010 n'est pas destinée à être utilisée seule. Elle traite uniquement de l'individualisation dans le contexte de la conception d'un système logiciel complet. Elle est destinée à être utilisée avec l'ISO 9241-110 et toute autre partie de la série ISO 9241 applicable à la conception du système concerné.
Certaines de ses lignes directrices peuvent également s'appliquer aux interfaces utilisateur matérielles et à celles combinant logiciel et matériel.

Ergonomija medsebojnega vpliva človek-sistem - 129. del: Navodilo za individualizacijo programske opreme (ISO 9241-129:2010)

Ta del ISO 9241 določa vodilo glede ergonomije na temo individualizacije v interaktivnih sistemih, vključno s priporočili glede tega,
- kje je individualizacija primerna ali neprimerna in
- kako individualizacijo uvesti.
Osredotoča se na individualizacijo uporabniške vmesniške programske opreme v podporo potrebam uporabnikov kot posameznikov ali kot članov določene skupine. Ne priporoča posebnih uvedb mehanizmov individualizacije. Podaja vodilo o tem, kako različni vidiki individualizacije postajajo uporabni in dostopni, vendar ne opredeljuje kakšne individualizacije naj bi bile vključene v sistem. OPOMBA: Individualizacije so odvisne od določenega konteksta uporabe, za katerega je interaktivni sistem načrtovan in/ali uporabljen ter se morajo razvijati za ta določen kontekst uporabe. Ta del ISO 9241 ni namenjen izolirani uporabi. Obravnava zgolj individualizacijo v kontekstu načrtovanja celotnega sistema programske opreme. Namenjen je uporabi skupaj z ISO 9241-110 in drugimi deli skupine ISO 9241, ki veljajo za načrtovanje predvidenega sistema. Del vodila se lahko uporabi tudi za uporabniške vmesnike za strojno opremo in uporabniške vmesnike, ki kombinirajo programsko in strojno opremo.

General Information

• Status: Published
• Publication Date: 14-Nov-2010
• Withdrawal Date: 30-May-2011
• ICS: 13.180 - Ergonomics
• ICS: 35.080 - Software
• ICS: 35.180 - IT Terminal and other peripheral equipment
• Technical Committee: CEN/TC 122 - Ergonomics
• Drafting Committee: CEN/TC 122/WG 5 - Ergonomics of human-computer interaction
• Current Stage: 6060 - Definitive text made available (DAV) - Publishing
• Start Date: 15-Nov-2010
• Completion Date: 15-Nov-2010
• Ref Project: SIST EN ISO 9241-129:2011 - Ergonomics of human-system interaction - Part 129: Guidance on software individualization (ISO 9241-129:2010)

Standards Content (Sample)

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Ergonomie der Mensch-System-Interaktion - Teil 129: Leitlinien für die Individualisierung von Software (ISO 9241-129:2010)Ergonomie de l'interaction homme-système - Partie 129: Lignes directrices relatives à l'individualisation des logiciels (ISO 9241-129:2010)Ergonomics of human-system interaction - Part 129: Guidance on software individualization (ISO 9241-129:2010)35.180Terminalska in druga periferna oprema ITIT Terminal and other peripheral equipment13.180ErgonomijaErgonomicsICS:Ta slovenski standard je istoveten z:EN ISO 9241-129:2010SIST EN ISO 9241-129:2011en,fr,de01-januar-2011SIST EN ISO 9241-129:2011SLOVENSKI
STANDARD
EUROPEAN STANDARD NORME EUROPÉENNE EUROPÄISCHE NORM
EN ISO 9241-129
November 2010 ICS 13.180; 35.180 English Version
Ergonomics of human-system interaction - Part 129: Guidance on software individualization (ISO 9241-129:2010)
Ergonomie de l'interaction homme-système - Partie 129: Lignes directrices relatives à l'individualisation des logiciels (ISO 9241-129:2010)
Ergonomie der Mensch-System-Interaktion - Teil 129: Leitlinien für die Individualisierung von Software (ISO 9241-129:2010) This European Standard was approved by CEN on 14 November 2010.
CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same status as the official versions.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre:
Avenue Marnix 17,
B-1000 Brussels © 2010 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN ISO 9241-129:2010: ESIST EN ISO 9241-129:2011

Reference numberISO 9241-129:2010(E)© ISO 2010
INTERNATIONAL STANDARD ISO9241-129First edition2010-11-15Ergonomics of human-system interaction — Part 129: Guidance on software individualization Ergonomie de l'interaction homme-système — Partie 129: Lignes directrices relatives à l'individualisation des logiciels
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ii © ISO 2010 – All rights reserved
ISO 9241-129:2010(E) © ISO 2010 – All rights reserved iii Contents Page Foreword.v Introduction.vii 1 Scope.1 2 Normative references.1 3 Terms and definitions.2 4 Conformance.3 5 Framework for applying this part of ISO 9241.3 6 Introduction to individualization.4 6.1 The role of individualization.4 6.2 When to provide the capability for individualization.5 6.3 Limitations on the provision of individualization.6 6.4 Initiation of individualization.6 7 General guidance on individualization.6 7.1 Accessibility.6 7.2 Controllability.7 7.3 Detectability.8 7.4 Consistency.9 7.5 Usability of individualization results and features.9 8 Stages of individualization.9 8.1 Initiation of individualization.9 8.2 Deciding on individualization actions.10 8.3 Changing system and context.11 9 Configuration, settings and defaults.11 9.1 Configuration and reconfiguration.11 9.2 Usability of configuration and reconfiguration.12 9.3 Guided configuration and reconfiguration.14 9.4 Default settings.15 10 Supporting individual users.16 10.1 User profiles.16 10.2 User management of profiles.17 10.3 Automatic profile acquisition.18 10.4 Portability of profiles.19 10.5 Providing training and help on use individualization.19 11 Individualizing interface components.20 11.1 General guidance on individualizing interface components.20 11.2 Individualizing visual media.21 11.3 Individualizing auditory media.22 11.4 Individualizing tactile media.22 11.5 Individualizing temporal aspects of media.23 12 Individualizing interaction activities.23 12.1 Supporting user creation and use of stored interaction sequences.23 12.2 Providing user control of security options.24 12.3 User guidance.24 12.4 On-line help.24 SIST EN ISO 9241-129:2011

ISO 9241-129:2010(E) iv © ISO 2010 – All rights reserved 13 Individualizing content.25 13.1 General.25 13.2 Cultural and linguistic variations.26 Annex A (informative)
Overview of the ISO 9241 series.27 Annex B (informative)
Factors to consider when designing individualizations.28 Annex C (informative)
Sample procedure for assessing applicability and conformance.36 Bibliography.49
ISO 9241-129:2010(E) © ISO 2010 – All rights reserved v Foreword ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. Each member body interested in a subject for which a technical committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization. International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2. The main task of technical committees is to prepare International Standards. Draft International Standards adopted by the technical committees are circulated to the member bodies for voting. Publication as an International Standard requires approval by at least 75 % of the member bodies casting a vote. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. ISO shall not be held responsible for identifying any or all such patent rights. ISO 9241-129 was prepared by Technical C
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