Innovation management - Innovation management system - Guidance (ISO 56002:2019)

1.1    This document provides guidance for the establishment, implementation, maintenance, and continual improvement of an innovation management system for use in all established organizations. It is applicable to:
a)    organizations seeking sustained success by developing and demonstrating their ability to effectively manage innovation activities to achieve the intended outcomes;
b)    users, customers, and other interested parties, seeking confidence in the innovation capabilities of an organization;
c)    organizations and interested parties seeking to improve communication through a common understanding of what constitutes an innovation management system;
d)    providers of training in, assessment of, or consultancy for, innovation management and innovation management systems;
e)    policy makers, aiming for higher effectiveness of support programs targeting the innovation capabilities and competitiveness of organizations and the development of society.
1.2    All the guidance within this document is generic and intended to be applicable to:
a)    all types of organizations, regardless of type, sector, or size. The focus is on established organizations, with the understanding that both temporary organizations and start-ups can also benefit by applying these guidelines in all or in part;
b)    all types of innovations, e.g. product, service, process, model, and method, ranging from incremental to radical;
c)    all types of approaches, e.g. internal and open innovation, user-, market-, technology-, and design-driven innovation activities.
It does not describe detailed activities within the organization, but rather provides guidance at a general level. It does not prescribe any requirements or specific tools or methods for innovation activities.

Innovationsmanagement - Innovationsmanagementsystem - Leitfaden (ISO 56002:2019)

1.1 Dieses Dokument enthält einen Leitfaden für den Aufbau, die Verwirklichung, Aufrechterhaltung und fortlaufende Verbesserung eines Innovationsmanagementsystems zur Anwendung in allen bestehenden Organisationen. Es gilt für:
a) Organisationen, die nachhaltigen Erfolg durch Entwicklung und Nachweis ihrer Fähigkeit zum wirksamen Führen und Steuern von Innovationsaktivitäten anstreben, um die beabsichtigten Ziele zu erreichen;
b) Nutzer, Kunden und andere interessierte Parteien, die Vertrauen in die Innovationsfähigkeiten einer Organisation suchen;
c) Organisationen und interessierte Parteien, die danach streben, durch ein gemeinsames Verständnis für das, was ein Innovationsmanagementsystem ausmacht, die Kommunikation zu verbessern;
d) Anbieter von Schulungen zu, Beurteilung von oder Beratung zu Innovationsmanagement und Innovationsmanagementsystemen;
e) Entscheidungsträger zur Politik, die eine höhere Wirksamkeit von Unterstützungsprogrammen anstreben, die die Innovationsfähigkeiten und Wettbewerbsfähigkeit von Organisationen und die Entwicklung der Gesellschaft zum Ziel haben.
1.2 Sämtliche Leitfäden in diesem Dokument sind allgemeiner Art und sollen anwendbar sein auf:
a) alle Arten von Organisationen, ungeachtet der Art, Branche oder Größe. Der Schwerpunkt liegt auf bestehenden Organisationen, wobei verstanden wird, dass sowohl temporäre Organisationen als auch Neugründungen von der vollständigen oder teilweisen Anwendung dieser Leitlinien auch profitieren können;
b) alle Arten von Innovation, z. B. Produkt, Dienstleistung, Prozess, Modell und Verfahren, die von inkrementell bis radikal reichen;
c) alle Arten von Ansätzen, z. B. interne und offene Innovation, nutzer-, markt-, technologie- oder gestaltungsgetriebene Innovationsaktivitäten.
Es beschreibt keine detaillierten Aktivitäten in der Organisation, sondern bietet stattdessen einen Leitfaden auf allgemeiner Ebene. Es schreibt keine Anforderungen oder spezifische Instrumente oder Verfahren für Innovationsaktivitäten vor.

Management de l’innovation - Système de management de l’innovation - Recommandations (ISO 56002:2019)

1.1    Le présent document fournit des recommandations pour l'établissement, la mise en œuvre, la tenue à jour et l'amélioration continue d'un système de management de l'innovation destiné à être utilisé dans tous les organismes établis. Il s'adresse:
a)    aux organismes qui cherchent à pérenniser leurs performances en développant et démontrant leur capacité à gérer efficacement leurs activités d'innovation et à obtenir les résultats escomptés;
b)    aux utilisateurs, clients et autres parties intéressées cherchant à s'assurer de la capacité d'innovation d'un organisme;
c)    aux organismes et parties intéressées qui cherchent à améliorer la communication, par une compréhension mutuelle de ce qui constitue un système de management de l'innovation;
d)    aux prestataires de services de formation, d'évaluation ou de conseil en management de l'innovation et en système de management de l'innovation;
e)    aux décideurs politiques, dans l'optique d'accroître l'efficacité des programmes de soutien axés sur la capacité d'innovation et la compétitivité des organismes et le développement de la société.
1.2    Toutes les recommandations données dans le présent document sont génériques et destinées à s'appliquer à:
a)    toutes catégories d'organismes, quels qu'en soient la forme juridique, le secteur ou la taille. L'accent est mis sur les organismes bien établis, étant entendu que tant les organismes temporaires que les organismes naissants peuvent également bénéficier de l'application totale ou partielle de ces lignes directrices;
b)    tous les types d'innovation concernant, par exemple, un produit, un service, un processus, un modèle et une méthode, allant de l'innovation incrémentale jusqu'à l'innovation radicale;
c)    tous les degrés d'innovation, par exemple l'innovation interne, l'innovation ouverte et les activités d'innovation induites par les usages, le marché, la technologie et les attentes fondamentales de l'utilisateur final (design-driven).
Il ne décrit pas dans le détail les activités au sein de l'organisme, mais il fournit plutôt un cadre général de recommandations. Pour les activités d'innovation, il ne spécifie donc aucune exigence ni aucun outil ou méthode spécifique.

Upravljanje inovacij - Sistem upravljanja inovacij - Navodilo (ISO 56002:2019)

General Information

Status
Published
Publication Date
12-Jan-2021
Withdrawal Date
30-Jul-2021
Current Stage
6060 - Definitive text made available (DAV) - Publishing
Start Date
13-Jan-2021
Due Date
09-Aug-2022
Completion Date
13-Jan-2021

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SLOVENSKI STANDARD
01-marec-2021
Nadomešča:
SIST-TS CEN/TS 16555-1:2014
Upravljanje inovacij - Sistem upravljanja inovacij - Navodilo (ISO 56002:2019)
Innovation management - Innovation management system - Guidance (ISO 56002:2019)
Innovationsmanagement - Innovationsmanagementsystem - Leitfaden (ISO 56002:2019)
Management de l’innovation - Système de management de l’innovation -
Recommandations (ISO 56002:2019)
Ta slovenski standard je istoveten z: EN ISO 56002:2021
ICS:
03.100.40 Raziskave in razvoj Research and development
03.100.50 Proizvodnja. Vodenje Production. Production
proizvodnje management
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EN ISO 56002
EUROPEAN STANDARD
NORME EUROPÉENNE
January 2021
EUROPÄISCHE NORM
ICS 03.100.01; 03.100.40; 03.100.70 Supersedes CEN/TS 16555-1:2013
English Version
Innovation management - Innovation management system
- Guidance (ISO 56002:2019)
Management de l'innovation - Système de management Innovationsmanagement -
de l'innovation - Recommandations (ISO 56002:2019) Innovationsmanagementsystem - Leitfaden (ISO
56002:2019)
This European Standard was approved by CEN on 13 December 2020.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this
European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references
concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN
member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management
Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and
United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2021 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 56002:2021 E
worldwide for CEN national Members.

Contents Page
European foreword . 3

European foreword
The text of ISO 56002:2019 has been prepared by Technical Committee ISO/TC 279 "Innovation
management” of the International Organization for Standardization (ISO) and has been taken over as
which is held by UNE.
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by July 2021, and conflicting national standards shall be
withdrawn at the latest by July 2021.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
This document supersedes CEN/TS 16555-1:2013.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of
North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the
United Kingdom.
Endorsement notice
The text of ISO 56002:2019 has been approved by CEN as EN ISO 56002:2021 without any modification.

INTERNATIONAL ISO
STANDARD 56002
First edition
2019-07
Innovation management — Innovation
management system — Guidance
Management de l’innovation — Système de management de
l’innovation — Recommandations
Reference number
ISO 56002:2019(E)
©
ISO 2019
ISO 56002:2019(E)
© ISO 2019
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
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Phone: +41 22 749 01 11
Fax: +41 22 749 09 47
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO 2019 – All rights reserved

ISO 56002:2019(E)
Contents Page
Foreword .v
0  Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Context of the organization . 2
4.1 Understanding the organization and its context . 2
4.1.1 General. 2
4.1.2 External issues . 2
4.1.3 Internal issues . 2
4.2 Understanding the needs and expectations of interested parties . 3
4.3 Determining the scope of the innovation management system . 3
4.4 Establishing the innovation management system . 4
4.4.1 General. 4
4.4.2 Culture . 4
4.4.3 Collaboration . 5
5 Leadership . 5
5.1 Leadership and commitment . 5
5.1.1 General. 5
5.1.2 Focus on value realization . 6
5.1.3 Innovation vision . 6
5.1.4 Innovation strategy . . 6
5.2 Innovation policy . 7
5.2.1 Establishing the innovation policy . 7
5.2.2 Communicating the innovation policy . 7
5.3 Organizational roles, responsibilities, and authorities . 7
6 Planning . 8
6.1 Actions to address opportunities and risks . 8
6.2 Innovation objectives and planning to achieve them . 8
6.2.1 Innovation objectives . 8
6.2.2 Planning to achieve objectives . 9
6.3 Organizational structures . 9
6.4 Innovation portfolios .10
7 Support .10
7.1 Resources .10
7.1.1 General.10
7.1.2 People .10
7.1.3 Time .11
7.1.4 Knowledge .11
7.1.5 Finance .11
7.1.6 Infrastructure .12
7.2 Competence .12
7.3 Awareness .13
7.4 Communication .14
7.5 Documented information .14
7.5.1 General.14
7.5.2 Creating and updating .1
...

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