oSIST prEN 17984-3:2024
(Main)Assistance Dogs - Part 3: Competencies for Assistance Dogs Professionals
Assistance Dogs - Part 3: Competencies for Assistance Dogs Professionals
These documents provide clear expectations of the standards of training required for all roles involved in the training of assistance dogs.
Kompetenzen von Assistenzhund-Fachleuten
Dieses Dokument legt die Kompetenzen fest, die von Assistenzhund-Fachleuten gefordert werden. Der Zweck dieses Dokuments ist es, die Qualität von Fachleuten, die Aufgaben in einer Assistenzhundeorganisation ausführen, zu verbessern und sicherzustellen. Jedes Fachgebiet von Assistenzhunden erfordert einen bestimmten Satz an Kompetenzen; es gibt aber auch einige Kernkompetenzen:
Kernkompetenzen:
- Zucht;
- Welpenaufzucht;
- Hundepflege;
- Gutachter;
- Orientierung und Mobilität;
- Trainer;
- Ausbilder.
Spezifische Kompetenzen:
- Blindenführhunde;
- Signalhunde;
- medizinische Warnhunde;
- Mobilitätsassistenzhunde;
- Autismushunde und Hunde für Menschen, die mit Entwicklungsstörungen leben;
- Teamausbilder.
Es ist bekannt, dass Assistenzhundeorganisationen stark unterschiedlich aufgebaut sind und dass nicht jede Organisation all diese Aufgaben übernimmt. Wenn eine Person mehr als eine Rolle einnimmt, wird erwartet, dass sie über die Kompetenzen aller dieser Rollen, die sie einnimmt, verfügt, z. B. ein Hundetrainer kann auch die Kompetenzen eines Hundepflegers besitzen. Es gibt aber auch einige Organisationen, in denen einige dieser Rollen nicht erforderlich sind, z. B. Organisationen ohne ein Zuchtprogramm erfordern keine derartigen Rollenkompetenzen.
Chiens d’assistance - Partie 3 : Compétences des professionnels des chiens d’assistance
Le présent document spécifie les compétences requises des professionnels des chiens d’assistance. Il vise à améliorer et à garantir la qualité des professionnels travaillant au sein d’organismes de chiens d’assistance. Chaque spécialité de chien d’assistance nécessite un ensemble spécifique de compétences professionnelles, même si certaines compétences de base sont communes.
Compétences de base :
- élevage ;
- éducation des chiots ;
- soins canins ;
- évaluateurs ;
- locomotion ;
- moniteurs ;
- éducateurs.
Compétences spécifiques :
- chiens guides ;
- chiens écouteurs ;
- chiens d’alerte médicale ;
- chiens d’assistance pour personnes à mobilité réduite ;
- chiens pour troubles du développement et autisme ;
- éducateur de formation d’équipes.
Il est admis que les organismes de chiens d’assistance présentent des structures très différentes et qu’ils ne proposeront pas tous les rôles identifiés. Lorsqu’une personne endosse plusieurs rôles, il est attendu qu’elle possède les compétences de tous les rôles qu’elle remplit, par exemple un moniteur canin peut aussi avoir certaines compétences d’un spécialiste en soins canins. Dans d’autres organismes, certains de ces rôles ne seront pas requis, par exemple les organismes dépourvus de programme d’élevage n’auront pas besoin des compétences qui y sont associées.
Psi pomočniki - 3. del: Kompetence strokovnjakov za pse pomočnike
General Information
Standards Content (Sample)
SLOVENSKI STANDARD
01-julij-2024
Psi pomočniki - 3. del: Kompetence strokovnjakov za pse pomočnike
Assistance Dogs - Part 3: Competencies for Assistance Dogs Professionals
Kompetenzen von Assistenzhund-Fachleuten
Ta slovenski standard je istoveten z: prEN 17984-3
ICS:
03.100.30 Vodenje ljudi Management of human
resources
11.180.99 Drugi standardi v zvezi s Other standards related to
pripomočki za invalide aids for disabled and
handicapped people
65.020.30 Živinoreja Animal husbandry and
breeding
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
DRAFT
EUROPEAN STANDARD
NORME EUROPÉENNE
EUROPÄISCHE NORM
June 2024
ICS 65.020.30; 11.180.99
English Version
Assistance dogs - Part 3: Competencies for assistance dogs
professionals
Kompetenzen von Assistenzhund-Fachleuten
This draft European Standard is submitted to CEN members for enquiry. It has been drawn up by the Technical Committee
CEN/TC 452.
If this draft becomes a European Standard, CEN members are bound to comply with the CEN/CENELEC Internal Regulations
which stipulate the conditions for giving this European Standard the status of a national standard without any alteration.
This draft European Standard was established by CEN in three official versions (English, French, German). A version in any other
language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC
Management Centre has the same status as the official versions.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye and
United Kingdom.
Recipients of this draft are invited to submit, with their comments, notification of any relevant patent rights of which they are
aware and to provide supporting documentation.
Warning : This document is not a European Standard. It is distributed for review and comments. It is subject to change without
notice and shall not be referred to as a European Standard.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2024 CEN All rights of exploitation in any form and by any means reserved Ref. No. prEN 17984-3:2024 E
worldwide for CEN national Members.
Contents Page
European foreword . 3
Introduction . 4
1 Scope . 5
2 Normative references . 5
3 Terms and definitions . 5
4 Assistance dog breeding specialist . 6
5 Puppy selector . 7
6 Puppy raising supervisor . 8
7 Dog care specialist (kennel) . 9
8 Assessors . 10
8.1 Assessor for the suitability of the applicant . 10
8.2 Assessor for dogs in training . 10
8.3 Assessor for the team . 11
9 Orientation and mobility specialist. 11
10 Assistance dog trainer . 12
11 Assistance dog instructors . 13
11.1 Guide dog instructor . 15
11.2 Hearing dog instructor . 16
11.3 Medical alert assistance dog instructor . 16
11.4 Mobility assistance dog instructor . 17
11.5 Autism assistance dogs and development disorder assistance dog instructor . 17
12 Team training instructors . 17
Annex A (informative) Country-specific examples of methods to assess competencies . 20
European foreword
This document (prEN 17984-3) has been prepared by Technical Committee CEN/TC 452 “Competencies
for Assistance Dogs Professionals”, the secretariat of which is held by UNI.
This document is currently submitted to the CEN Enquiry.
comprises the following parts:
Part 1: Vocabulary
Part 2: Lifetime welfare
Part 3: Competencies for assistance dogs’ professionals
Part 4: Training and assessment
Part 5: Client services
Part 7: Conformity assessment
Introduction
At present there are no defined competencies at a European level for professionals working in assistance
dog organisations. This creates a high risk of assistance dog users being partnered with poorly and
insufficiently trained dogs. It presents further risk to the welfare and wellbeing of assistance dog users
and dogs if staff are not competent to perform their role according to safe and recognized standards.
This document will reduce this risk by encouraging organisations to provide training, or select
appropriately trained professionals, to work within their organization. This document will allow
assistance dog users greater choice when selecting an assistance dog provider and offers a level of quality
of the service they can expect.
1 Scope
This document specifies the competencies required of assistance dogs’ professionals. The purpose of this
document is to improve and ensure the quality of professionals working in a role within an assistance
dog organization. Each speciality of assistance dog requires a specific set of role competencies and there
are some common core competencies.
Core competencies:
— breeding;
— puppy raising;
— dog care;
— assessors;
— orientation and mobility;
— trainers;
— instructors.
Specific competencies:
— guide dogs;
— hearing dogs;
— medical alert dogs;
— mobility assistance dogs;
— autism and development disorder dogs;
— team training instructor.
It is accepted that assistance dog organisations vary greatly in structure and not every organization will
have all the roles identified. Where one person performs more than one role, it is expected that they will
have the competencies of all the roles they perform e.g. a dog trainer may also have the competencies of
a dog care specialist. And there will be some organisations where some of these roles are not required,
e.g. those with no breeding programme will not require the associated role competencies.
2 Normative references
The following documents are referred to in the text in such a way that some or all of their content
constitutes requirements of this document. For dated references, only the edition cited applies. For
undated references, the latest edition of the referenced document (including any amendments) applies.
FprEN 17984-1, Assistance dogs — Part 1: Vocabulary
3 Terms and definitions
For the purposes of this document, the terms and definitions given in FprEN 17984-1 and the following
terms and definitions apply.
ISO and IEC maintain terminological databases for use in standardization at the following addresses:
— IEC Electropedia: available at https://www.electropedia.org/
— ISO Online browsing platform: available at https://www.iso.org/obp
3.1
knowledge
facts, information, truths, principles or understanding acquired through experience or education
3.2
skill
ability to apply knowledge to complete tasks and solve problems acquired through education, experience
or other means
3.3
competence
ability to apply knowledge and skills to achieve intended results
3.4
education provider
organization which provides training to adults
Note 1 to entry: See Annex A for country-specific examples of assessment and education providers.
3.5
national accreditation body
institution which attests to the competence and impartiality of conformity assessment bodies (testing
and calibration laboratories, certification, and inspection bodies), according to an international standards
body
4 Assistance dog breeding specialist
An assistance dog breeding specialist shall:
— demonstrate knowledge of physical and behavioural genetics and genetic improvement of dogs,
including selection and matching of studs and bitches;
— demonstrate knowledge of the principles of dogs’ anatomy, physiology, general pathology, and
infectious and parasitic diseases;
— demonstrate knowledge regarding nutritional requirements of brood bitch, including throughout
pregnancy and during nursing, and nutritional requirements of puppy;
— demonstrate knowledge of reproduction and more specifically birth related issues;
— be aware of current best practices of suitable environments for dog: breeding, birth and early
development, identify them in the environment and modify it accordingly or make the
recommendations to improve these in the interest of the dog’s wellbeing and breeding safety;
— identify appropriate point of referral to a veterinarian either physically or through distance
consulting, to ensure the safety and wellbeing of the dogs and puppies;
— be continually alert for risks during whelp and be rapid in response to alleviating and minimizing the
risks by taking prompt action;
— monitor the delivery to minimize risks and have the proper responses in case of complications;
— demonstrate understanding of the competencies required of a working assistance dog;
— monitor the dog's growth and health from birth to eight weeks of age with respect of the current
knowledge of puppy’s development;
— monitor the puppy's psychological development, including socialization and behaviour;
— keep accurate records for each individual in each litter related to puppy growth and development,
psychological development, including socialization and behaviour;
— evaluate the suitability of a puppy to enrol in an assistance dog program with respect of the puppy’s
welfare;
— using a consistent measurement tool, provide evidence of the puppy’s suitability, health and
soundness for the role of an assistance dog;
— demonstrate knowledge of welfare principles enlisted in the present norm and provide accurate
records that demonstrate their applications.
5 Puppy selector
A puppy selector shall:
— demonstrate knowledge of the competencies required of an active assistance dog with respect of the
puppy’s welfare, wellbeing, and soundness;
— apply different humane test techniques in order to evaluate the suitability of a puppy to enrol in an
assistance dog programme;
— provide evidence and justification for matching with puppy raisers and evaluate the decision,
adjusting where necessary in the puppies’ best interest;
— demonstrate knowledge of the principles of anatomy, physiology, general pathology, and infectious
and parasitic diseases and consider the consequences for the suitability of the puppy;
— identify appropriate point of referral to the appropriate specialist (veterinarian, behaviourist, or
other professionals) either physically or through distance consulting, to ensure the safety and
wellbeing of the dog;
— demonstrate understanding of puppies’ behaviours individually and in the litter group, which ones
will be identified for assistance selection on completion of puppy evaluation based on health, welfare,
wellbeing, and soundness;
— using consistent measurement tools, evaluate and record the temperament of the proposed breeding
bitch and once selected continually evaluate her behaviour to establish suitability for breeding,
match to suitable stud and to provide evidence of breed selection traits for future litters;
— demonstrate knowledge about dog socialization and identify when the dog has or does not have
suitable socialization behaviours for enrolment in an assistance dog programme;
— demonstrate knowledge of welfare principles enlisted in the present norm and provide accurate
records that demonstrate their applications.
6 Puppy raising supervisor
A p
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