Maintenance - Qualification of maintenance personnel

This document specifies qualification of the personnel regarding the tasks to be performed in the context of the maintenance of plant, infrastructure and production systems to fulfil the requirements of the maintenance job.
This document describes the knowledge, skills, and competencies required for the qualification of maintenance personnel. These guidelines can be used for training, skills validation of maintenance personal and career planning.
This document covers the following professional roles in the maintenance organization:
-   Maintenance Technician Specialist;
-   Maintenance Supervisor;
-   Maintenance Engineer;
-   Maintenance Manager.
These designations can be adapted based on company practices and operational organization. An example of an organizational structure can be seen in Annex A.
This document does not specify the verification criteria nor the specialized training of the personnel, which is related to specific sectors.
NOTE   Specialization and profession are the subjects of the training carried out in the relevant sector.

Instandhaltung - Qualifikation des Instandhaltungspersonals

Dieses Dokument legt die Qualifikation des Personals im Hinblick auf die Aufgaben fest, die im Rahmen der Instandhaltung von Anlagen, Infrastruktur und Produktionssystemen auszuführen sind, um die Anforderungen des Instandhaltungsauftrags zu erfüllen.
Dieses Dokument beschreibt die Kenntnisse, Fertigkeiten und Kompetenzen, die für die Qualifizierung des Instandhaltungspersonals erforderlich sind. Diese Leitlinien können für die Personalausbildung, die Bewertung von Fertigkeiten des Instandhaltungspersonals und die Karriereplanung verwendet werden.
Dieses Dokument gilt für die folgenden beruflichen Funktionen im Instandhaltungsbetrieb:
   Spezialist oder Spezialistin für Instandhaltungstechnik (Spezialist oder Spezialistin für IH-Technik);
   Instandhaltungsführungskraft (IH-Führungskraft);
   Instandhaltungsingenieur oder Instandhaltungsingenieurin (IH-Ingenieur oder IH-Ingenieurin);
   Instandhaltungsleiter oder Instandhaltungsleiterin (IH-Leiter oder IH-Leiterin).
Diese Bezeichnungen können auf der Grundlage der Unternehmenspraktiken und der betrieblichen Organisation angepasst werden. Ein Beispiel für eine Organisationsstruktur kann Anhang A entnommen werden.
Dieses Dokument legt weder die Prüfkriterien noch die Fachausbildung des Personals fest, das sich auf spezifische Sektoren bezieht.
ANMERKUNG   Die Spezialisierung und der Beruf sind Gegenstand der Ausbildung, die im jeweiligen Sektor durchgeführt wird.

Maintenance - Qualification du personnel de la maintenance

Le présent document spécifie la qualification du personnel en fonction des tâches à exécuter dans le cadre de la maintenance des installations, des infrastructures et des systèmes de production, afin de satisfaire aux exigences du travail de maintenance dans le monde moderne et numérique.
Le présent document pose un cadre pour définir les connaissances, les aptitudes et les compétences requises pour la qualification du personnel de maintenance. Ces lignes directrices peuvent servir à la formation et au plan de carrière du personnel ainsi que de base à la certification du personnel, en vue par exemple de son évaluation et de sa validation par le biais de la certification du personnel.
Le présent document concerne les professionnels suivants dans l’organisation de la maintenance :
-   technicien de maintenance spécialisé ;
-   superviseur de maintenance ;
-   ingénieur de maintenance ;
-   responsable de maintenance (responsable de la fonction ou du service de maintenance).
Ces dénominations peuvent être adaptées en fonction des pratiques et de l’organisation opérationnelle de l’entreprise. Un exemple de méthode structurée pour orchestrer la maintenance au sein d’une organisation se trouve dans l’Annexe A.
Le présent document ne spécifie ni les critères de vérification ni la formation spécialisée du personnel, qui dépendent des secteurs spécifiques de l’industrie et du bâtiment.
NOTE   La spécialisation et la profession relèvent de la formation dispensée dans le secteur concerné.

Vzdrževanje - Kvalificiranje vzdrževalcev

General Information

Status
Published
Public Enquiry End Date
30-Sep-2024
Publication Date
23-Oct-2025
Technical Committee
Current Stage
6060 - National Implementation/Publication (Adopted Project)
Start Date
08-Oct-2025
Due Date
13-Dec-2025
Completion Date
24-Oct-2025

Relations

Overview

EN 15628:2025 - "Maintenance - Qualification of maintenance personnel" (CEN) defines the knowledge, skills and competencies required for personnel involved in maintenance of plants, infrastructure and production systems. The standard covers four professional roles: Maintenance Technician Specialist, Maintenance Supervisor, Maintenance Engineer and Maintenance Manager. It is a practical guideline for training, skills validation and career planning but does not prescribe verification criteria or sector‑specific specialist training.

Key topics and requirements

  • Role-based competence profiles: Describes responsibilities and expected competencies for each role (technician specialist, supervisor, engineer, manager).
  • Knowledge, skills and competencies: Specifies the learning outcomes and practical skills needed to perform maintenance tasks safely and effectively.
  • Tasks and duties: Examples include executing maintenance plans, fault diagnosis and restoration, resource planning, contractor management, and contributing to reliability and maintainability requirements.
  • Safety, legal and environmental compliance: Emphasis on executing maintenance in accordance with laws, rules and procedures for safety, health and environment.
  • Use of ICT and CMMS: Recognises digital tools (computerised maintenance management systems) as part of competence requirements.
  • Experience and essential requirements: Outlines general expectations for experience levels across roles (see Clause 6).
  • Alignment with frameworks and standards: Updated structure to reflect EN 17007 (maintenance process) and the European Qualifications Framework (EQF) for lifelong learning; supersedes EN 15628:2014.
  • Informative annexes: Annex A - example maintenance organisational structure; Annex B - list of knowledge topics.

Practical applications

EN 15628:2025 is useful for organizations and professionals who need to define, develop or verify maintenance competencies:

  • Maintenance managers and HR teams: design job descriptions, recruitment criteria and career paths.
  • Training providers and vocational schools: develop curricula and modular training aligned to role profiles.
  • Asset managers and reliability engineers: ensure staff capabilities match asset performance and maintenance strategy.
  • Contracting and procurement: define competence requirements in tender documents and contractor selection.
  • Organizations implementing CMMS or digital tools: map ICT skill needs to roles.
    Use cases include skills validation programs, internal competence matrices, workforce planning and cross‑referencing to EQF levels.

Related standards

  • EN 17007 - Maintenance process and associated indicators (used for alignment)
  • EN 13306:2017 - Maintenance terminology (terms and definitions referenced)

EN 15628:2025 is a practical, role‑oriented standard for establishing and harmonizing maintenance personnel qualifications across industries and supports competency‑based training, career planning and organizational workforce development.

Standard
SIST EN 15628:2025
English language
27 pages
sale 10% off
Preview
sale 10% off
Preview
e-Library read for
1 day

Frequently Asked Questions

SIST EN 15628:2025 is a standard published by the Slovenian Institute for Standardization (SIST). Its full title is "Maintenance - Qualification of maintenance personnel". This standard covers: This document specifies qualification of the personnel regarding the tasks to be performed in the context of the maintenance of plant, infrastructure and production systems to fulfil the requirements of the maintenance job. This document describes the knowledge, skills, and competencies required for the qualification of maintenance personnel. These guidelines can be used for training, skills validation of maintenance personal and career planning. This document covers the following professional roles in the maintenance organization: - Maintenance Technician Specialist; - Maintenance Supervisor; - Maintenance Engineer; - Maintenance Manager. These designations can be adapted based on company practices and operational organization. An example of an organizational structure can be seen in Annex A. This document does not specify the verification criteria nor the specialized training of the personnel, which is related to specific sectors. NOTE Specialization and profession are the subjects of the training carried out in the relevant sector.

This document specifies qualification of the personnel regarding the tasks to be performed in the context of the maintenance of plant, infrastructure and production systems to fulfil the requirements of the maintenance job. This document describes the knowledge, skills, and competencies required for the qualification of maintenance personnel. These guidelines can be used for training, skills validation of maintenance personal and career planning. This document covers the following professional roles in the maintenance organization: - Maintenance Technician Specialist; - Maintenance Supervisor; - Maintenance Engineer; - Maintenance Manager. These designations can be adapted based on company practices and operational organization. An example of an organizational structure can be seen in Annex A. This document does not specify the verification criteria nor the specialized training of the personnel, which is related to specific sectors. NOTE Specialization and profession are the subjects of the training carried out in the relevant sector.

SIST EN 15628:2025 is classified under the following ICS (International Classification for Standards) categories: 03.080.10 - Maintenance services. Facilities management; 03.100.30 - Management of human resources. The ICS classification helps identify the subject area and facilitates finding related standards.

SIST EN 15628:2025 has the following relationships with other standards: It is inter standard links to SIST EN 15628:2014. Understanding these relationships helps ensure you are using the most current and applicable version of the standard.

You can purchase SIST EN 15628:2025 directly from iTeh Standards. The document is available in PDF format and is delivered instantly after payment. Add the standard to your cart and complete the secure checkout process. iTeh Standards is an authorized distributor of SIST standards.

Standards Content (Sample)


SLOVENSKI STANDARD
01-december-2025
Nadomešča:
SIST EN 15628:2014
Vzdrževanje - Kvalificiranje vzdrževalcev
Maintenance - Qualification of maintenance personnel
Instandhaltung - Qualifikation des Instandhaltungspersonals
Maintenance - Qualification du personnel de la maintenance
Ta slovenski standard je istoveten z: EN 15628:2025
ICS:
03.080.10 Vzdrževalne storitve. Maintenance services.
Upravljanje objektov Facilities management
03.100.30 Vodenje ljudi Management of human
resources
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EN 15628
EUROPEAN STANDARD
NORME EUROPÉENNE
November 2025
EUROPÄISCHE NORM
ICS 03.080.10 Supersedes EN 15628:2014
English Version
Maintenance - Qualification of maintenance personnel
Maintenance - Qualification du personnel de Instandhaltung - Qualifikation des
maintenance Instandhaltungspersonals
This European Standard was approved by CEN on 29 September 2025.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this
European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references
concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN
member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management
Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye and
United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2025 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN 15628:2025 E
worldwide for CEN national Members.

Contents Page
European foreword . 3
Introduction . 4
1 Scope . 5
2 Normative references . 5
3 Terms and definitions . 5
4 Competences for personnel of maintenance . 7
4.1 General. 7
4.2 Competences of a maintenance technician specialist . 7
4.3 Competences of a maintenance supervisor . 8
4.4 Competences of a maintenance engineer. 9
4.5 Competences of a maintenance manager . 9
5 Skills and knowledge . 10
6 Essential requirements and experience . 22
6.1 General. 22
6.2 Maintenance technician specialist. 22
6.3 Maintenance supervisor . 22
6.4 Maintenance engineer . 22
6.5 Maintenance manager . 22
Annex A (informative) Example of maintenance organizational structure . 24
Annex B (informative) List of knowledge . 25
Bibliography . 27

European foreword
This document (EN 15628:2025) has been prepared by Technical Committee CEN/TC 319
“Maintenance”, the secretariat of which is held by UNI.
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by May 2026, and conflicting national standards shall be
withdrawn at the latest by May 2026.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
This document supersedes EN 15628:2014.
— revision of the structure to make the document consistent with EN 17007 describing the
maintenance process which result in new structure;
— addition of a new role: Maintenance Engineer;
— determination of the knowledge required according to the maintenance actions to be performed;
— full consideration of the recommendations included in the European Qualification Framework
(Recommendation 2008/C 111/01 of the European Parliament and of the Council of 23 April 2008 on
the establishment of the European Qualifications Framework for lifelong learning).
Any feedback and questions on this document should be directed to the users’ national standards body.
A complete listing of these bodies can be found on the CEN website.
According to the CEN-CENELEC Internal Regulations, the national standards organisations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of
North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye and the
United Kingdom.
Introduction
Due to the growing extent and increasing complexity of maintenance in the European industry, diverse
occupational profiles have evolved for maintenance personnel in different member states. This
document specifies basic and target qualifications and corresponding associated competences, skills,
and knowledge.
The recommended requirements aim to ensure specific qualifications and highly qualified professional
personnel across various maintenance functions and positions.
This document is part of a set of maintenance standards produced by CEN/TC 319. All these standards
contain maintenance knowledge and are naturally related to this document. The available CEN/TC 319
maintenance standards can be divided into four groups: Common Base, Management, Methodologies
and Resources. This document belongs to the Resources group.
1 Scope
This document specifies qualification of the personnel regarding the tasks to be performed in the
context of the maintenance of plant, infrastructure and production systems to fulfil the requirements of
the maintenance job.
This document describes the knowledge, skills and competencies required for the qualification of
maintenance personnel. These guidelines can be used for training, skills validation of maintenance
personal and career planning.
This document covers the following professional roles in the maintenance organization:
— Maintenance Technician Specialist;
— Maintenance Supervisor;
— Maintenance Engineer;
— Maintenance Manager.
These designations can be adapted based on company practices and operational organization. An
example of an organizational structure can be seen in Annex A.
This document does not specify the verification criteria nor the specialized training of the personnel,
which is related to specific sectors.
NOTE Specialization and profession are the subjects of the training carried out in the relevant sector.
2 Normative references
The following documents are referred to in the text in such a way that some or all of their content
constitutes requirements of this document. For dated references, only the edition cited applies. For
undated references, the latest edition of the referenced document (including any amendments) applies.
EN 13306:2017, Maintenance - Maintenance terminology
EN 17007, Maintenance process and associated indicators
3 Terms and definitions
For the purposes of this document, the terms and definitions given in EN 13306:2017 and the following
apply.
ISO and IEC maintain terminology databases for use in standardization at the following addresses:
— ISO Online browsing platform: available at https://www.iso.org/obp/
— IEC Electropedia: available at https://www.electropedia.org/
3.1
competence
proven ability to use knowledge, skills and personal, social and/or methodological abilities, in work or
study situations and in professional and personal development
Note 1 to entry: Competence is described in terms of responsibility and autonomy.
[SOURCE: EU Recommendation 2008/C 111/01, Annex 1, (i), modified — The present Note 1 to entry
was a sentence that completed the original definition.]
3.2
knowledge
outcome of the assimilation of information through learning
Note 1 to entry: Knowledge is the body of facts, principles, theories and practices related to a field of work or
study.
[SOURCE: EU Recommendation 2008/C 111/01, Annex 1, (g), modified — the present Note 1 to entry
was a sentence that completed the original definition.]
3.3
level of qualification
ability of a professional with regard to a particular subject
Note 1 to entry: The levels of qualification in the maintenance field include the Maintenance Technician Specialist,
Maintenance Supervisor, Maintenance Engineer and Maintenance Manager (i.e. the person in charge of the
Maintenance Function or Service).
3.4
procedure
set of instructions that indicate standardized practices, operational instructions and technical rules
referred to the involved competence
3.5
qualification
formal outcome of an assessment and validation process obtained when a competent body determines
that an individual has achieved learning outcomes to given standards
Note 1 to entry: The types of qualification, subject of this document and outlined below, are consistent with the
European Qualifications Framework (EQF) for lifelong learning. Specifically, maintenance personnel have
adequate competences, skills and knowledge to operate safely, properly, effectively and efficiently, as described in
Clause 4.
[SOURCE: EU Recommandation 2008/C 111/01, Annex 1, (a)]
3.6
skills
ability to apply knowledge and use know-how to complete tasks and solve problems
Note 1 to entry: Skills are described as cognitive (involving the use of logical, intuitive and creative thinking) or
practical (involving dexterity and the use of methods, materials, tools and instruments).
[SOURCE: EU Recommendation 2008/C 111/01, Annex 1, (h), modified — The present Note 1 to entry
was a sentence that completed the original definition.]
3.7
maintenance technician specialist
person responsible together with production and other technical personnel for the availability and good
physical condition of equipment/items
Note 1 to entry: Individual performs observations and preventive and corrective maintenance activities on items
with the support of stakeholders and according to laws, directives, operating instructions, and commonly
accepted good practices. Complementing their expertise is a keen problem-solving aptitude that makes them
capable of analysing and detecting faults and identifying their root causes
Note 2 to entry: The skills, abilities, and knowledge of non-specialized operators or technicians are not described
in this document, it is the responsibility of each company to define them according to its context.
3.8
maintenance supervisor
person responsible for implementing, controlling and supervising the maintenance activities carried
out by maintenance technicians and/or subcontracting companies, in close relationship with
stakeholders (management, operations, support services, etc.)
3.9
maintenance engineer
person who applies engineering concepts to consider maintenance aspects during design, ensures
proper operation and condition of items, helps resolve maintenance issues, and guides other
stakeholders (technicians, supervisors, managers, etc.) to achieve the objectives
Note 1 to entry: The definition of Maintenance Engineer is a description of a role not an academic title
3.10
maintenance manager
person responsible for contributing to the maintenance policy and maintenance strategy, in line with
the company’s business model/Asset Management strategy, controlling, and coordinating maintenance
activities to achieve the objectives defined in the maintenance policy and strategy
4 Competences for personnel of maintenance
4.1 General
Competencies have long been used as a framework to help focus employee’s behaviour on things that
matter most to an organization and help drive success. For managers, they provide resources to help
recruit and develop employees and provide feedback to guide continuous improvement performance.
The different levels are part of a hierarchical organizational structure that determines their
responsibilities described in Annex A.
4.2 Competences of a maintenance technician specialist
The competences of the maintenance technician specialist enable the fulfilment of the following
maintenance tasks:
— perform or ensure the safe execution of maintenance plans according to maintenance strategies;
— act promptly in case of failure or malfunction, ensuring the effectiveness of the restoration;
— perform or ensure proper execution according to laws, rules and procedures relating to safety,
health and environmental protection;
— identify and request the availability of materials, tools and equipment necessary for the execution
of maintenance tasks;
— ensure that maintenance tasks are performed according to the best maintenance practices and the
state of the art;
— coordinate and/or supervise on-site maintenance tasks;
— report results of maintenance activity;
— use or domain of ICT (Information and communication technology) systems, computerized
maintenance management system (CMMS), etc.
NOTE Tentatively, maintenance technician specialist can refer to EQF levels 4 or 5.
4.3 Competences of a maintenance supervisor
The maintenance supervisor normally works at the level of the asset management system and controls
the processes to achieve objectives, with specific roles that can be executed exclusively or in joint
responsibility.
Depending on organizational complexity and the size of the company, the maintenance supervisor and
the maintenance engineer can be two separate professionals or to be combined into one person.
The maintenance supervisor coordinates maintenance tasks according to the budget, related
maintenance plans and unplanned maintenance tasks. Furthermore, the maintenance supervisor
contributes to ensure the required plant performance (measured by key performance indicators), based
on the company's or departments technical objectives, including the following maintenance tasks:
— ensure the implementation of maintenance activities follows defined maintenance strategies and
policies;
— plan the maintenance tasks within their area of responsibility, defining and organizing the
necessary resources;
— organize, manage and develop maintenance human resources;
— organize, manage and develop availability of materials, maintenance equipment resources,
infrastructures (workshop, warehouse, etc.), tools, documentation and the collection and
processing of data;
— ensure compliance with laws, regulations, rules and procedures related to safety, health and
environment;
— ensure technical effectiveness and efficiency of maintenance tasks based the current state of
technology and especially the use of new technologies without neglecting the active role expressed
by organizations and people;
— participate in the technical aspects of contracts and procurement process and manage the
performance of contractors;
— participate in defining of the initial reliability, maintainability and maintenance support
requirements during the design phase of item investments and modifications;
— communicate with all necessary partners such as staff, contractors, customers and suppliers.
NOTE Tentatively, maintenance supervisor can refer to EQF levels 5 or 6.
4.4 Competences of a maintenance engineer
The maintenance engineer works in the level of the maintenance management system and
contributes/improves to the maintenance processes. The maintenance engineer work in specific roles
which can be executed exclusively or in joint responsibility.
Competences, knowledge and skills in maintenance engineering are explained in more detail in
EN 17666.
The maintenance engineer works with or supports the maintenance manager on the definition of
maintenance plans and the identification and training of the required qualified human resources for the
execution and the control of maintenance tasks and the analysis of budget variances. Furthermore, the
maintenance engineer recommends improvement projects related to the availability, reliability,
maintainability and safety of assets, including the following maintenance tasks:
— participate in the definition of the initial reliability, maintainability and maintenance support
requirements during the design phase of item investments and modifications;
— use their technical/engineering knowledge and organizational tools to improve maintenance tasks
and plant efficiency in terms of availability, reliability and cost;
— support organizing, managing and developing material management and maintenance equipment
resources, infrastructures (workshop, warehouse, etc.), tools and documentation;
— fulfil organizational and economical obligations in the field of their undertaken tasks.
NOTE Tentatively, maintenance engineer can refer to EQF levels 6 or 7.
4.5 Competences of a maintenance manager
The maintenance manager coordinates activities to realize value with its assets and is responsible for
ensuring maintenance objectives (based on key performance indicators), including the following ability
to:
— define and develop maintenance strategies and policies according to company strategic asset
management plan (SAMP);
— define processes and tools to support maintenance activities;
— define, manage and develop the organizational model of maintenance;
— ensure the levels of availability, reliability, maintainability, supportability, quality and costs
required for the entire useful life of assets;
— ensure the safety of maintenance personnel, users and the environment;
— ensure appropriate management and continuous improvement of maintenance;
— ensure and control the compliance with maintenance and company budget, the respect for planned
maintenance tasks and the proper condition of assets;
— define strategies, policies and criteria for performance management of own staff and contractors
and for the definition of maintenance materials requirements;
— define the initial reliability, maintainability and maintenance support requirements during the
design phase of item investments and modifications;
— drafting plans and programs, in cooperation with the maintenance engineer for managing the waste
disposal process (circular economy);
— manage the reuse and retention of assets through the adoption of product life management policies
(sustainability policies);
— communicate decisions and results.
NOTE Tentatively, maintenance manager can refer to EQF levels 6 or 7.
5 Skills and knowledge
Generally, knowledge, skills, and associated competencies can be divided into:
— basic knowledge (reading, writing, mathematics, physics, etc.) taught at school;
— specialized skills related to professions, particularly maintenance professions;
— soft skills related to social relationships, particularly in the workplace (respect for rules, teamwork,
leadership, curiosity, initiative, etc.), essential for working in a company or organization.
This document specifically concerns maintenance competencies, skills, and knowledge, but other skills
are also essential, even if they are not mentioned here, particularly knowledge of English, which is often
required.
The competencies and skills required to carry out maintenance activities shall be according to the
generic description of the maintenance process in EN 17007 which are listed in Table 1. The standards
developed have the principal influence of industry, production, and infrastructure sectors. However, the
document can be used and adapted in other sectors, such as the building sector.
The skills and knowledge needed by maintenance personnel are categorized, according to the Process
families of EN 17007 into: management, realization and support. The skills and knowledge are not
listed in prioritized importance.
The associated knowledge requirements depend on the industrial sectors. Companies and organisations
should use this list of knowledge to define their own requirements making it possible to ensure the
required competences and skills.
In Table 1 skills and knowledge expected of maintenance personnel to carry out different types of
processes: management, realization and support. The T/S/E/M columns indicate for technicians (T),
supervisors (S), engineers (E), and managers (M). The expected level for the different skills as follows
(the classification is an proposal and need to be adapted accordingly):
— Basic knowledge (level 1)
Has a basic knowledge and the ability to be effective in common and simple situations. It can be
supervised or monitored by a more competent and experienced professional.
— Intermediate (level 2)
Has general and theoretical knowledge and can handle common and simple situations without being
supervised. Level 2 does not have solid experience but can act autonomously.
— Advanced (level 3)
Has in-depth theoretical and practical knowledge in the field and solid experience allowing then to
implement know-how autonomously in common and complex situations.
— Expert (level 4)
Has recognized expertise in the field allowing then to manage complex and unusual situations. Is
considered a specialist and able to teach and transmit the knowledge.
Knowledge elements are relevant for various competences and skills and can be found in several places
in Table 1. For example, knowledge about “subcontracting, outsourcing, and insourcing” contributes to
different skills required for competences “manage maintenance”, “provide external maintenance
services”, “deliver spare parts”. The last column of Table 1 indicates the reference number of knowledge
classified into chapters in Annex B.
Table 1 — Competences and skills (Should be adapted to the organization needs):
Competence: to be able to manage maintenance
Skills: to be able to: T S E M Knowledge See Annex B
a) Establish the 1 3 3 4 Maintenance and Sustainability 1.1
maintenance policy,
Relation of Maintenance within physical asset 1.3
strategy and
management
development actions
Maintenance policy and strategy 2.1
Management of relationship with partners 1.2
Maintenance management methods 2.2
Maintenance and investment decisions 1.4
Decision making in maintenance 2.9
Good practices and rules, methods and procedures to 4.4
ensure occupational safety, health, and environment
Innovative maintenance (enabling technologies 4.0 and 5.16
5.0) including Big data and Digital twins for maintenance
Modelling and simulation of maintenance strategies 5.6
b) Identify the internal 2 4 3 4 Mapping and evaluations of skills and competences of 6.1
or external activities maintenance personnel
(carried out by the
Contracting, outsourcing and insourcing 2.3
staff of the user
company or
Organizational models and job descriptions 2.6
participating
companies)
c) Determine the 1 3 3 4 Maintenance process description and roles and 2.5
organization, job responsibilities
profiles and
Organizational models and job descriptions 2.6
responsibilities
Mapping and evaluations of skills and competence of 6.1
maintenance personnel
d) Prepare and 1 4 3 4 Management of Maintenance costs structure and budget, 2.7
negotiate the budgets accounting
Maintenance and investment decisions 1.4
Fundamentals of projects management 2.8
e) Oversee the actions 2 3 4 4 Fundamentals of projects management 2.8
Relations between Operation and Maintenance staff 3.1
f) Define, select, 2 4 4 4 Management of KPI (Key Performance Indicators) and 2.11
analyse and benchmarking
communicate the
Relation of Maintenance within physical asset 1.3
information
management
Communication and presentation techniques (including 6.3
the role of communication)
Management of relationship with partners 1.2
g) Define policy and 2 3 4 4 Methodologies and tools for continuous improvement 2.14
strategy areas of
Decision making in maintenance 2.9
improvement
Competence: to be able to prevent undesirable events by avoiding failures and faults
Skills: to be able to: T S E M Knowledge (to be adapted to the organization needs) See Annex B
a) Characterize the 3 4 4 2 Materials and equipment technologies 5.1
undesirable events
Principles and analysis of failure mechanisms 5.3
(failures and faults)
Methods for developing maintenance plans based on 5.5
criticality analysis (FMECA, RCM, etc.)
b) Use and update the 4 3 4 2 Methods for developing maintenance plans based on 5.5
Maintenance Plans criticality analysis (FMECA, RCM, etc.)
Modelling and simulation of maintenance strategies 5.6
Condition monitoring techniques (vibration, 5.10
thermography, oil analyses …)
Predictive maintenance and Remaining useful life 5.12
assessment
Non-Destructive Testing (ultrasonic testing, Eddy 5.11
current, radiography, etc.)
Active maintenance techniques 3.2
Robotics, remote handling, and augmented reality 5.17
techniques
Principles, logic and parameters of operation of item 5.2
taking care of wear and damage mechanisms
Principles and methods for maintenance tasks 5.7
monitoring
Competence: to be able to restore the items to their required state
Skills: to be able to: T S E M Knowledge (to be adapted to the organization needs) See Annex B
a) Classify the actual 3 3 4 2 Methods for developing maintenance plans based on 5.5
events criticality analysis (FMECA, RCM, etc.)
Corrective Maintenance techniques including fault 5.18
diagnosis
b) Diagnose the state 4 3 4 2 Principles and methods for maintenance tasks 5.7
of the items in monitoring
question
Non-Destructive Testing (ultrasonic testing, Eddy 5.11
current, radiography, etc.)
Active maintenance techniques 3.2
Competence: to be able to act preventively and/or correctively on the items to maintain
Skills: to be able
...

Questions, Comments and Discussion

Ask us and Technical Secretary will try to provide an answer. You can facilitate discussion about the standard in here.

Loading comments...

Le document kSIST FprEN 15628:2025, intitulé "Maintenance - Qualification of maintenance personnel", propose une vue exhaustive sur la qualification du personnel en charge de la maintenance des installations, de l'infrastructure et des systèmes de production. Ce standard est d'une grande pertinence, car il définit clairement les besoins en connaissances, compétences et aptitudes nécessités pour le personnel de maintenance. L'un des principaux atouts de ce document réside dans sa vaste portée, car il couvre plusieurs rôles professionnels essentiels au sein de l'organisation de maintenance, notamment le spécialiste en maintenance, le superviseur de maintenance, l'ingénieur de maintenance, et le manager de maintenance. Cette approche systématique permet d'adapter les qualifications en fonction des pratiques spécifiques de chaque entreprise et de leur organisation opérationnelle, ce qui contribue à une meilleure intégration des normes dans divers contextes industriels. Les directives fournies par ce standard peuvent être directement appliquées pour la formation et la validation des compétences du personnel de maintenance, facilitant ainsi la planification de carrière. En outre, l'exemple de structure organisationnelle présent dans l'annexe A est un précieux ajout qui permet aux entreprises de visualiser et d'implémenter ces exigences de manière plus efficace. Cependant, il convient de noter que le document ne spécifie pas les critères de vérification ni la formation spécialisée du personnel, ce qui pourrait nécessiter une attention particulière dans certains secteurs spécifiques. Cela dit, la flexibilité du standard en matière de spécialisation et de profession est un atout majeur, car elle laisse place à l'inclusion des exigences de formation dans le cadre de chaque secteur pertinent. En somme, le standard kSIST FprEN 15628:2025 se révèle être un outil indispensable pour assurer la qualification appropriée du personnel de maintenance, garantissant ainsi une exécution efficace et conforme des tâches de maintenance au sein des installations industrielles.

この標準化文書であるkSIST FprEN 15628:2025は、プラント、インフラストラクチャー及び生産システムの維持管理におけるメンテナンス作業を遂行するために必要な人員の資格について詳細に規定しています。この文書のスコープは、メンテナンス作業に要求される知識、スキル、そして能力を明確に指定しており、メンテナンス人員の資格取得に向けた指針を提供します。 この標準の強みは、幅広い専門的な役割をカバーしている点にあります。具体的には、メンテナンステクニシャンスペシャリスト、メンテナンススーパーバイザー、メンテナンスエンジニア、メンテナンスマネージャーが含まれ、企業の実践や運用組織に応じて役割を調整できる柔軟性も提供しています。さらに、付録Aに示されている組織構造の例は、規定の適用を容易にし、実際の業務にどのように組み込むかの道筋を示しています。 また、メンテナンス人員の技能検証や専門的な訓練については、特定の分野に関連するためにこの文書では規定されていないことが明記されていますが、これにより、セクターに応じた専門性を持つ訓練が重要であることを認識させます。 この文書は、メンテナンスに関する資格と職務規範を整備するための重要なリソースであり、メンテナンス人員のキャリアプランニングや技能の検証を行う際に不可欠な指針となるでしょう。そのため、企業のメンテナンス体制を強化し、業務の効率性向上を図る上で重要な役割を果たします。

Die Norm kSIST FprEN 15628:2025 legt die Qualifikationen des Personals fest, das im Kontext der Wartung von Anlagen, Infrastrukturen und Produktionssystemen tätig ist. Der Umfang dieses Dokuments ist entscheidend, um die Anforderungen an die Wartungsarbeiten zu erfüllen und somit die Effizienz und Zuverlässigkeit der Wartung sicherzustellen. Ein herausragendes Merkmal der Norm ist ihre umfassende Beschreibung der erforderlichen Kenntnisse, Fähigkeiten und Kompetenzen für die Qualifikation von Wartungspersonal. Dies ermöglicht Unternehmen, klare Richtlinien für die Ausbildung und Validierung der Fähigkeiten ihrer Mitarbeiter zu definieren, was zu einer höheren Qualität der Wartungsarbeiten führt. Die Norm bietet zudem wertvolle Unterstützung bei der Karriereplanung des Wartungspersonals, was für die langfristige Mitarbeiterbindung von großer Bedeutung ist. Die Norm deckt verschiedene berufliche Rollen innerhalb der Wartungsorganisation ab, darunter den Wartungstechniker, den Wartungsleiter, den Wartigungsingenieur und den Wartungsmanager. Diese Struktur ist anpassbar und ermöglicht eine flexible Handhabung entsprechend den spezifischen Unternehmenspraktiken und der betrieblichen Organisation. Das Beispiel einer organisatorischen Struktur im Anhang A bietet zusätzliche Klarheit und Unterstützung bei der Umsetzung der Norm. Ein weiterer positiver Aspekt der kSIST FprEN 15628:2025 ist, dass sie als Grundlage für die Erstellung individueller Qualifizierungsstrategien dient, ohne dass spezifische Verifizierungs- oder Ausbildungskriterien vorgegeben werden, die je nach Sektor variieren können. Dies fördert die Anpassungsfähigkeit der Norm an die diversen Anforderungen der Branche. Insgesamt zeigt sich, dass die Norm kSIST FprEN 15628:2025 von hoher Relevanz für die Industrie ist, da sie die Qualität der Wartungsdienstleistungen durch eine klare Definition der Qualifikationen und Verantwortlichkeiten der Wartungspersonals sicherstellt.

kSIST FprEN 15628:2025는 유지보수 인력의 자격 기준을 설정하는 문서로, 유지보수 작업에 필요한 인력의 자격을 명확히 정의하고 있습니다. 이 표준의 범위는 시설, 인프라 및 생산 시스템의 유지보수와 관련된 다양한 작업을 수행하는 인력의 자격 요건을 다루고 있습니다. 유지보수 인력의 자격을 위한 지식, 기술, 역량을 설명하며, 이를 통해 유지보수 인력의 교육, 기술 검증 및 경력 계획에 활용될 수 있는 지침을 제공합니다. 이 표준은 유지보수 조직 내 여러 직무 역할에 대해 구체적으로 기술하고 있습니다. 유지보수 기술자 전문인, 유지보수 감독관, 유지보수 엔지니어, 유지보수 관리자와 같은 직책을 포함하여, 기업 실무 및 운영 조직에 따라 이러한 지명이 조정될 수 있음을 언급하고 있습니다. Annex A에서는 조직 구조의 예시를 제공하여, 보다 명확한 이해를 돕습니다. kSIST FprEN 15628:2025의 강점 중 하나는 유지보수 인력의 자격 요건을 체계적으로 정리하고 있다는 점입니다. 이는 교육 기관이나 기업이 유지보수 인력을 양성하는 데 있어 유용한 기초 자료가 될 수 있습니다. 그러나 이 문서는 특정 부문과 관련된 인력의 검증 기준이나 전문 교육 과정은 포함하지 않고 있음을 주의 깊게 살펴볼 필요가 있습니다. 이는 특수화 및 전문성이 각 분야에서 수행되는 교육의 주제임을 알립니다. 따라서, kSIST FprEN 15628:2025는 유지보수 인력의 자격을 체계적으로 정리하고 그 역할을 명확히 하여 산업 현장에서의 유지보수 품질을 향상시키는 데 중대한 기여를 할 것으로 기대됩니다.

The kSIST FprEN 15628:2025 standard presents a comprehensive framework for the qualification of maintenance personnel, delineating essential knowledge, skills, and competencies necessary for various roles within the maintenance sector. This standard is crucial for enhancing the efficacy of maintenance operations through the establishment of clear qualifications for personnel engaged in the maintenance of plant, infrastructure, and production systems. One of the strengths of this standard is its broad scope, covering vital professional roles such as Maintenance Technician Specialist, Maintenance Supervisor, Maintenance Engineer, and Maintenance Manager. By defining these roles within the context of maintenance qualifications, the standard ensures that organizations can align their personnel's skills with specific job requirements. The flexibility for organizations to adapt these designations based on their unique practices and operational structures enhances relevance and applicability across different industries. Additionally, the inclusion of guidelines for training and skills validation serves to bolster workforce competency, making it a valuable resource for career planning in maintenance professions. This is particularly beneficial for organizations aiming to foster a skilled workforce capable of meeting contemporary maintenance challenges. Moreover, Annex A’s organizational structure example provides practical insights into implementing these qualifications, aiding companies in effectively structuring their maintenance teams. However, it is noteworthy that the standard does not specify verification criteria or specialized training, which may be considered a limitation as organizations will need to consult sector-specific training standards for additional guidance. Overall, the kSIST FprEN 15628:2025 standard is a pivotal document that underscores the importance of a qualified maintenance workforce, establishing a foundational benchmark that promotes career development and operational excellence in maintenance practices. Its relevance in today’s evolving industrial landscape is undeniable, as it supports organizations in maintaining high standards of maintenance personnel qualifications.