EN ISO 19011:2011
(Main)Guidelines for auditing management systems (ISO 19011:2011)
Guidelines for auditing management systems (ISO 19011:2011)
ISO 19011:2011 provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, as well as guidance on the evaluation of competence of individuals involved in the audit process, including the person managing the audit programme, auditors and audit teams.
ISO 19011:2011 is applicable to all organizations that need to conduct internal or external audits of management systems or manage an audit programme.
The application of ISO 19011:2011 to other types of audits is possible, provided that special consideration is given to the specific competence needed.
Leitfaden zur Auditierung von Managementsystemen (ISO 19011:2011)
Diese Internationale Norm gibt Anleitung zum Auditieren von Managementsystemen, einschlie߬lich zu den Auditprinzipien, zur Leitung und Lenkung eines Auditprogramms und zur Durch¬führung von Audits von Managementsystemen sowie zur Bewertung der Kompetenz derer, die in den Auditprozess einschließlich in die Leitung und Lenkung der Auditprogramme einbezogen sind — Auditoren und Auditteams.
Sie ist anwendbar auf alle Organisationen, die interne oder externe Audits von Managementsystemen durchführen oder für das Management eines Auditprogramms verantwortlich sind.
Die Anwendung dieser Internationalen Norm auf andere Arten von Audits ist möglich, vorausgesetzt, besondere Aufmerksamkeit wird der speziellen Kompetenz, die erforderlich ist, beigemessen.
Lignes directrices pour l'audit des systèmes de management (ISO 19011:2011)
L'ISO 19011:2011 fournit des lignes directrices sur l'audit de systèmes de management, comprenant les principes de l'audit, le management d'un programme d'audit et la réalisation d'audits de systèmes de management. Elle donne également des lignes directrices sur l'évaluation de la compétence des personnes impliquées dans le processus d'audit, y compris le ou la responsable du management du programme d'audit, les auditeurs et les équipes d'audit.
L'ISO 19011:2011 est applicable à tous les organismes qui doivent réaliser des audits internes ou externes de systèmes de management ou manager un programme d'audit.
L'ISO 19011:2011 peut, en principe, s'appliquer à d'autres types d'audits, à condition toutefois d'accorder une attention toute particulière aux compétences spécifiques requises.
Smernice za presojanje sistemov vodenja (ISO 19011:2011)
Ta mednarodni standard podaja vodilo za presojanje sistemov vodenja, vključno z načeli presojanja, vodenja programa presojanja in izvajanja presoj sistema vodenja, ter vodilo za vrednotenje kompetence posameznikov, vključenih v postopek presojanja, vključno z osebo, ki vodi program presojanja, revizorji in revizorskimi ekipami.
Velja za vse organizacije, ki morajo opraviti notranje ali zunanje presoje sistemov vodenja ali voditi program presoje.
Mogoča je tudi uporaba tega mednarodnega standarda pri drugih vrstah presoje, če se upoštevajo posebne zahtevane kompetence.
General Information
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Standards Content (Sample)
SLOVENSKI STANDARD
SIST EN ISO 19011:2011
01-december-2011
1DGRPHãþD
SIST EN ISO 19011:2003
Smernice za presojanje sistemov vodenja (ISO 19011:2011)
Guidelines for auditing management systems (ISO 19011:2011)
Leitfaden zur Auditierung von Managementsystemen (ISO 19011:2011)
Lignes directrices pour l'audit des systèmes de management (ISO 19011:2011)
Ta slovenski standard je istoveten z: EN ISO 19011:2011
ICS:
03.120.10 Vodenje in zagotavljanje Quality management and
kakovosti quality assurance
13.020.10 Ravnanje z okoljem Environmental management
SIST EN ISO 19011:2011 en
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
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SIST EN ISO 19011:2011
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SIST EN ISO 19011:2011
EUROPEAN STANDARD
EN ISO 19011
NORME EUROPÉENNE
EUROPÄISCHE NORM
November 2011
ICS 03.120.10; 13.020.10 Supersedes EN ISO 19011:2002
English Version
Guidelines for auditing management systems (ISO 19011:2011)
Lignes directrices pour l'audit des systèmes de Leitfaden zur Auditierung von Managementsystemen (ISO
management (ISO 19011:2011) 19011:2011)
This European Standard was approved by CEN on 5 November 2011.
CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European
Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national
standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by translation
under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same
status as the official versions.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre: Avenue Marnix 17, B-1000 Brussels
© 2011 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 19011:2011: E
worldwide for CEN national Members.
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SIST EN ISO 19011:2011
EN ISO 19011:2011 (E)
Contents Page
Foreword .3
2
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SIST EN ISO 19011:2011
EN ISO 19011:2011 (E)
Foreword
This document (EN ISO 19011:2011) has been prepared by Technical Committee ISO/TC 176 "Quality
management and quality assurance".
This European Standard shall be given the status of a national standard, either by publication of an identical
text or by endorsement, at the latest by May 2012, and conflicting national standards shall be withdrawn at the
latest by May 2012.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent rights.
This document supersedes EN ISO 19011:2002.
According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following
countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech
Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain,
Sweden, Switzerland and the United Kingdom.
3
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SIST EN ISO 19011:2011
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SIST EN ISO 19011:2011
INTERNATIONAL ISO
STANDARD 19011
Second edition
2011-11-15
Guidelines for auditing management
systems
Lignes directrices pour l’audit des systèmes de management
Reference number
ISO 19011:2011(E)
©
ISO 2011
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SIST EN ISO 19011:2011
ISO 19011:2011(E)
COPYRIGHT PROTECTED DOCUMENT
© ISO 2011
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means,
electronic or mechanical, including photocopying and microfilm, without permission in writing from either ISO at the address below or ISO’s
member body in the country of the req
...
SLOVENSKI SIST EN ISO 19011
STANDARD
december 2011
Smernice za presojanje sistemov vodenja (ISO 19011:2011)
Guidelines for auditing management systems (ISO 19011:2011)
Leitfaden zur Auditierung von Managementsystemen (ISO 19011:2011)
Lignes directrices pour l’audit des systèmes de management (ISO 19011:2011)
Referenčna oznaka
ICS 03.120.10; 13.020.10 SIST EN ISO 19011:2011 (sl,en)
Nadaljevanje na straneh II in od 1 do 73
© 2013-03. Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
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SIST EN ISO 19011 : 2011
NACIONALNI UVOD
Standard SIST EN ISO 19011 (sl,en), Smernice za presojanje sistemov vodenja (ISO 19011:2011),
2011, ima status slovenskega standarda in je enakovreden evropskemu standardu EN ISO 19011,
Guidelines for auditing management systems (ISO 19011:2011), 2011.
NACIONALNI PREDGOVOR
Besedilo standarda EN ISO 19011:2011 je pripravil tehnični odbor ISO/TC 176 "Vodenje in
zagotavljanje kakovosti". Slovenski standard SIST EN ISO 19011:2011 je prevod angleškega besedila
evropskega standarda EN ISO 19011:2011. V primeru spora glede besedila slovenskega prevoda v
tem standardu je odločilen izvirni evropski standard v angleškem jeziku. Slovensko-angleško izdajo
standarda je pripravil SIST/TC VZK Vodenje in zagotavljanje kakovosti.
Odločitev za privzem tega standarda je dne 25. novembra 2011 sprejel SIST/TC VZK Vodenje in
zagotavljanje kakovosti.
OSNOVA ZA IZDAJO STANDARDA
– privzem standarda EN ISO 19011:2011
PREDHODNA IZDAJA
– SIST EN ISO 19011:2003
OPOMBE
– Povsod, kjer se v besedilu standarda uporablja izraz “mednarodni standard”, v SIST EN ISO
19011:2011 to pomeni “slovenski standard”.
– Nacionalni uvod in nacionalni predgovor nista sestavni del standarda.
– Ta nacionalni dokument je istoveten EN ISO 19011:2011 in je objavljen z dovoljenjem
CEN
Avenue Marnix 17
1050 Bruselj
Belgija
This national document is identical with EN ISO 19011:2011 and is published with the permission of
CEN
Avenue Marnix 17
1050 Bruxelles
Belgium
II
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EVROPSKI STANDARD EN ISO 19011
EUROPEAN STANDARD
EUROPÄISCHE NORM
NORME EUROPÉENNE november 2011
ICS: 03.120.10; 13.020.10 Nadomešča EN ISO 19011:2002
Slovenska izdaja
Smernice za presojanje sistemov vodenja (ISO 19011:2011)
Guidelines for auditing Lignes directrices pour l'audit des Leitfaden zur Auditierung von
management systems systèmes de management Managementsystemen
(ISO 19011:2011) (ISO 19011:2011) (ISO 19011:2011)
Ta evropski standard je CEN sprejel 5. novembra 2011.
Člani CEN morajo izpolnjevati notranje predpise CEN/CENELEC, s katerimi je predpisano, da mora
biti ta standard brez kakršnih koli sprememb sprejet ko nacionalni standard. Seznami najnovejših izdaj
teh nacionalnih standardov in njihovi bibliografski podatki so na zahtevo na voljo pri Upravnem centru
CEN-CENELEC ali pri kateremkoli članu CEN.
Ta evropski standard obstaja v treh uradnih izdajah (angleški, francoski, nemški). Izdaje v drugih
jezikih, ki jih člani CEN na lastno odgovornost prevedejo in izdajo ter prijavijo pri Upravnem centru
CEN-CENELEC, veljajo kot uradne izdaje.
Člani CEN so nacionalni organi za standarde Avstrije, Belgije, Bolgarije, Cipra, Češke republike,
Danske, Estonije, Finske, Francije, Grčije, Hrvaške, Irske, Islandije, Italije, Latvije, Litve,
Luksemburga, Madžarske, Malte, Nemčije, Nizozemske, Norveške, Poljske, Portugalske, Romunije,
Slovaške, Slovenije, Španije, Švedske, Švice in Združenega kraljestva.
CEN
Evropski komite za standardizacijo
European Committee for Standardization
Europäisches Komitee für Normung
Comité Européen de Normalisation
Upravni center: Avenue Marnix 17, B-1000 Bruselj
© 2011. Lastnice avtorskih pravic so vse države članice CEN Ref. oznaka: EN ISO 19011:2011 E
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SIST EN ISO 19011 : 2011
Vsebina StranContents Page
Predgovor k evropskemu standardu.3 Foreword to the european standard . 3
Predgovor k mednarodnemu standardu. 4 Foreword to the international standard. 4
Uvod.6 Introduction . 6
1 Področje uporabe . 9 1 Scope. 9
2 Zveza s standardi . 9 2 Normative references. 9
3 Izrazi in definicije . 9 3 Terms and definitions. 9
4
...
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