EN ISO 14915-1:2002

Software ergonomics for multimedia user interfaces - Part 1: Design principles and framework (ISO 14915-1:2002)

ISO 14915-1:2002 establishes design principles for multimedia user interfaces and provides a framework for handling the different considerations involved in their design. It addresses user interfaces for applications that incorporate, integrate and synchronize different media. This includes static media such as text, graphics or images, and dynamic media such as audio, animation, video or media related to other sensory modalities. Detailed design issues within a single medium (e.g. the graphical design of an animation sequence) are only addressed as far as they imply ergonomic consequences for the user.
ISO 14915-1:2002 gives requirements and recommendations for the ergonomic design of multimedia applications mainly intended for professional and vocational activities such as work or learning. It does not specifically address applications outside this area, such as entertainment, although some recommendations can also be applicable in such domains.
ISO 14915-1:2002 is applicable to software aspects related to multimedia user interfaces and does not address hardware or implementation issues. The ergonomic requirements and recommendations described in ISO 14915-1:2002 can be realized through very different techniques, e.g. the delivery system, a scripting language, or the application.
The focus of ISO 14915-1:2002 is on multimedia presentation issues. Multimodal input which uses different media such as speech in combination with pointing for entering information is not considered in the recommendations provided.

Software-Ergonomie für Multimedia-Benutzungsschnittstellen - Teil 1: Gestaltungsgrundsätze und Rahmenbedingungen (ISO 14915-1:2002)

Dieser Teil der ISO 14915 legt Gestaltungsgrundsätze für Multimedia-Benutzungsschnittstellen fest und liefert Rahmenbedingungen für den Umgang mit verschiedenen Fragen, die bei der Gestaltung zu berücksichtigen sind. Behandelt werden Benutzungsschnittstellen für Anwendungen, die verschiedene Medien enthalten, integrieren und synchronisieren. Dies umfasst statische Medien wie Texte, Grafiken und Bilder sowie dynamische Medien wie Audio, Animation, Video und weitere Medien, die spezifische sensorische Modalitäten ansprechen. Detaillierte Gestaltungsfragen innerhalb eines einzelnen Mediums werden nur soweit angesprochen, wie sie ergonomische Folgen für den Benutzer haben.
Dieser Teil der ISO 14915 legt Anforderungen fest und gibt Empfehlungen für die ergonomische Gestaltung von Multimedia-Anwendungen, die hauptsächlich für fachliche oder berufliche Tätigkeiten wie Arbeit oder Lernen vorgesehen sind. Sie behandelt keine speziellen Anwendungen außerhalb dieses Bereiches, wie z. B. Anwendungen zu Unterhaltungszwecken, obwohl einige Empfehlungen auch für diese Anwendungsbereiche genutzt werden können.
Dieser Teil der ISO 14915 gilt für Software-Aspekte, die auf Multimedia-Benutzungsschnittstellen bezogen sind, und gilt nicht für Hardware- oder Implementierungsfragen. Die in diesem Teil der ISO 14915 beschriebenen ergonomischen Anforderungen und Empfehlungen können mit sehr unterschiedlichen Techniken verwirklicht werden, z. B. dem Übermittlungssystem, einer Scriptsprache oder der Anwendung.
Der Schwerpunkt dieses Teils der ISO 14915 sind Fragen der Multimedia-Darstellung; die multimodale Eingabe, die unterschiedliche Medien verwendet, wie Sprache in Verbindung mit dem Zeigen auf die eingegebene Information, wird in den angegebenen Empfehlungen nicht behandelt.

Ergonomie des logiciels pour les interfaces utilisateurs multimedias - Partie 1: Principes et cadre de conception (ISO 14915-1:2002)

L'ISO 14915-1:2002 établit des principes de conception pour les interfaces utilisateur multimédias et fournit un cadre pour la manipulation des différentes considérations impliquées dans leur conception. Elle traite des interfaces utilisateur des applications qui incorporent, intègrent et synchronisent différents médias. Ceci inclut les médias statiques tels que texte, graphique, image, et les médias dynamiques tels que son, animation, vidéo ou des médias liés à d'autres modalités sensorielles. Les sujets de conception détaillés pour un médium unique (par exemple la conception graphique d'une séquence d'animation) ne sont traités que dans la mesure où ils impliquent des conséquences ergonomiques pour l'utilisateur.
L'ISO 14915-1:2002 fournit des exigences et recommandations pour la conception ergonomique des applications multimédias principalement destinées aux activités professionnelles et spécialisées telles que le travail ou l'apprentissage. Elle ne traite pas spécifiquement des applications en dehors de ce domaine telles que le divertissement, bien que certaines recommandations puissent également être applicables à ces domaines.
L'ISO 14915-1:2002 est applicable aux aspects logiciels liés aux interfaces utilisateur multimédias et ne traite pas des questions liées au matériel ou à la mise en oeuvre. Les exigences et recommandations ergonomiques décrites dans l'ISO 14915-1:2002 peuvent être satisfaites par le biais de techniques très différentes, par exemple le système cible, un langage de script ou l'application.
L'ISO 14915-1:2002 se concentre sur les questions de présentation multimédia. L'entrée multimodale qui utilise différents médias tels que la parole en combinaison avec le pointage pour entrer les informations n'est pas prise en considération dans les recommandations fournies.

Ergonomija programske opreme za večpredstavnostne uporabniške vmesnike – 1. del: Načela in območja načrtovanja (ISO 14915-1:2002)

General Information

• Status: Published
• Publication Date: 31-Oct-2002
• ICS: 13.180 - Ergonomics
• ICS: 35.200 - Interface and interconnection equipment
• Technical Committee: CEN/TC 122 - Ergonomics
• Drafting Committee: CEN/TC 122/WG 5 - Ergonomics of human-computer interaction
• Current Stage: 9093 - Decision to confirm - Review Enquiry
• Start Date: 10-Jun-2008
• Completion Date: 10-Jun-2008
• Ref Project: SIST EN ISO 14915-1:2003 - Software ergonomics for multimedia user interfaces - Part 1: Design principles and framework (ISO 14915-1:2002)

Standards Content (Sample)

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Software-Ergonomie für Multimedia-Benutzungsschnittstellen - Teil 1: Gestaltungsgrundsätze und Rahmenbedingungen (ISO 14915-1:2002)Ergonomie des logiciels pour les interfaces utilisateurs multimedias - Partie 1: Principes et cadre de conception (ISO 14915-1:2002)Software ergonomics for multimedia user interfaces - Part 1: Design principles and framework (ISO 14915-1:2002)35.200Vmesniška in povezovalna opremaInterface and interconnection equipment13.180ErgonomijaErgonomicsICS:Ta slovenski standard je istoveten z:EN ISO 14915-1:2002SIST EN ISO 14915-1:2003en01-julij-2003SIST EN ISO 14915-1:2003SLOVENSKI
STANDARD
EUROPEAN STANDARDNORME EUROPÉENNEEUROPÄISCHE NORMEN ISO 14915-1November 2002ICS 13.180; 35.200English versionSoftware ergonomics for multimedia user interfaces - Part 1:Design principles and framework (ISO 14915-1:2002)Ergonomie des logiciels pour les interfaces utilisateursmultimedias - Partie 1: Principes et cadre de conception(ISO 14915-1:2002)Software-Ergonomie für Multimedia-Benutzungsschnittstellen - Teil 1: Gestaltungsgrundsätzeund Rahmenbedingungen (ISO 14915-1:2002)This European Standard was approved by CEN on 9 October 2002.CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this EuropeanStandard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such nationalstandards may be obtained on application to the Management Centre or to any CEN member.This European Standard exists in three official versions (English, French, German). A version in any other language made by translationunder the responsibility of a CEN member into its own language and notified to the Management Centre has the same status as the officialversions.CEN members are the national standards bodies of Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece,Iceland, Ireland, Italy, Luxembourg, Malta, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and United Kingdom.EUROPEAN COMMITTEE FOR STANDARDIZATIONCOMITÉ EUROPÉEN DE NORMALISATIONEUROPÄISCHES KOMITEE FÜR NORMUNGManagement Centre: rue de Stassart, 36
B-1050 Brussels© 2002 CENAll rights of exploitation in any form and by any means reservedworldwide for CEN national Members.Ref. No. EN ISO 14915-1:2002 ESIST EN ISO 14915-1:2003

2002-12-18ForewordThis document (EN ISO 14915-1:2002) has been prepared by Technical Committee ISO/TC 159"Ergonomics" in collaboration with Technical Committee CEN/TC 122 "Ergonomics", thesecretariat of which is held by DIN.This European Standard shall be given the status of a national standard, either by publication ofan identical text or by endorsement, at the latest by May 2003, and conflicting national standardsshall be withdrawn at the latest by May 2003.According to the CEN/CENELEC Internal Regulations, the national standards organizations ofthe following countries are bound to implement this European Standard: Austria, Belgium, CzechRepublic, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg,Malta, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and the United Kingdom.Endorsement noticeThe text of ISO 14915-1:2002 has been approved by CEN as EN ISO 14915-1:2002 without anymodifications.NOTE
Normative references to International Standards are listed in Annex ZA (normative).SIST EN ISO 14915-1:2003

INTERNATIONALSTANDARDISO14915-1First edition2002-11-01Reference numberISO14915-1:2002(E)© ISO2002Software ergonomics for multimedia user interfaces—Part1:Design principles and frameworkErgonomie des logiciels pour les interfaces utilisateur multimédias—Partie1: Principes et cadre de conception
ISO14915-1:2002(E)ii© ISO2002–All rights reservedPDF disclaimerThis PDF file may contain embedded typefaces. In accordance with Adobe's licensing policy, this file may be printed or viewed but shall not beedited unless the typefaces which are embedded are licensed to and installed on the computer performing the editing. In downloading this file,parties accept therein the responsibility of not infringing Adobe's licensing policy. The ISO Central Secretariat accepts no liability in this area.Adobe is a trademark of Adobe Systems Incorporated.Details of the software products used to create this PDF file can be found in the General Info relative to the file; the PDF-creation parameterswere optimized for printing. Every care has been taken to ensure that the file is suitable for use by ISO member bodies. In the unlikely eventthat a problem relating to it is found, please inform the Central Secretariat at the address given below.©ISO2002All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means,electronic or mechanical, including photocopying and microfilm, without permission in writing from either ISO at the address below or ISO'smember body in the country of the requester.ISO copyright officeCase postale 56  CH-1211 Geneva 20Tel.+ 41 22 749 01 11Fax+ 41 22 749 09 [e-mail] in SwitzerlandSIST EN ISO 14915-1:2003

ISO14915-1:2002(E)© ISO2002–All rights reservediiiContents Page1Scope . 12Normative references . 13Terms and definitions . 24Application of ISO14915 . 24.1Intended user groups . 24.2Applying the recommendations . 34.3Reporting conformance to parts of ISO14915 . 35Design goals and principles . 35.1Design goals . 35.2Multimedia design principles . 35.2.1General . 35.2.2Dialogue principles . 45.2.3Multimedia specific design principles . 45.2.4Suitability for the communication goal . 55.2.5Suitability for perception and understanding . 55.2.6Suitability for exploration . 75.2.7Suitability for engagement . 86Design considerations . 86.1General . 86.2Content design . 96.2.1General . 96.2.2Analysing the communication goal . 96.2.3Structuring content . 96.3Interaction design . 96.3.1General . 96.3.2Navigation . 96.3.3Media control and interaction . 106.3.4Dialogue interaction . 106.4Media design . 107Design and development process . 107.1General . 107.2Analysis . 117.3Conceptual design . 117.4Content, interaction and media design . 117.5Prototyping . 117.6Evaluation . 11Bibliography. 12SIST EN ISO 14915-1:2003

ISO14915-1:2002(E)iv© ISO2002–All rights reservedForewordISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISOmember bodies). The work of preparing International Standards is normally carried out through ISO technicalcommittees. Each member body interested in a subject for which a technical committee has been established hasthe right to be represented on that committee. International organizations, governmental and non-governmental, inliaison with ISO, also take part in the work. ISO collaborates closely with the International ElectrotechnicalCommission (IEC) on all matters of electrotechnical standardization.International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part3.Draft International Standards adopted by the technical committees are circulated to the member bodies for voting.Publication as an International Standard requires approval by at least 75% of the member bodies casting a vote.Attention is drawn to the possibility that some of the elements of this part of ISO14915 may be the subject of patentrights. ISO shall not be held responsible for identifying any or all such patent rights.International Standard ISO14915-1 was prepared by Technical Committee ISO/TC159, Ergonomics, SubcommitteeSC4, Ergonomics of human-system interaction.ISO14915 consists of the following parts, under the general title Software ergonomics for multimedia user interfaces: —Part1:Design principles and framework—Part2:Multimedia navigation and control—Part3:Media selection and combinationSIST EN ISO 14915-1:2003

ISO14915-1:2002(E)© ISO2002–All rights reservedvIntroductionThe design of user interfaces for multimedia applications typically involves a much wider range of design andevaluation issues than that of conventional user interfaces based only in textual and graphical format. Many differenttechniques and design options are available. Multimedia user interfaces incorporate, integrate and synchronizedifferent media (static media such as text, graphics, images, and dynamic media such as audio, animation, video orother sensory modalities). Within each medium, further distinctions can be made. Graphics, for instance, can bepresented either in two- or three-dimensional representation and audio can be further categorized according to thelevel of sound quality or with respect to mono, stereo or surround sound.Ergonomic design enhances the ability
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