Fitness centres - Requirements for centre amenities and operation - Operational and managerial requirements

This document for fitness centres specifies minimum requirements for structured exercise and physical activity. This includes requirements for equipment and any associated facilities, if present, together with the operational and managerial procedures for delivering the service.
This European Standard is applicable to all publically accessible fitness centres where diverse structured exercise and/or physical activity for groups and/or individuals are delivered in a safe and controlled environment .
NOTE   In the event that the fitness centre is designed to be accessible to people with disability and/or impairments, attention is drawn to any relevant national guidelines.
This European Standard excludes any permanently installed outdoor fitness equipment according to EN 16630 or stationary exercise equipment for medical use according to directive 93/42/EWG. ((To be discussed later after clarification with committee for training equipment and outdoor fitness equipment.))
Additional services such as spa services, child care, tanning beds, swimming pools, nutritional counselling, facilities for racket sports etc. are not included in this part. ((To be discussed whether to remove this paragraph.))

Fitness-Studio - Anforderungen an Studioausstattung und -betrieb - Operative und betriebliche Anforderungen

Dieses Dokument legt die Mindestanforderungen für das Anbieten körperlicher Aktivitäten in Fitness-Studios fest. Dies umfasst die operativen und betrieblichen Verfahren für das Angebot und die Bereitstellung der Dienstleistung zusammen mit den Anforderungen für die Auswahl und die Aufstellung der Ausrüstung sowie sämtlicher zugehöriger Einrichtungen, falls diese vorhanden sind.
Dieses Dokument ist anzuwenden für alle öffentlich zugänglichen Fitness-Studios, in denen allen Kunden körperliche Aktivitäten für Gruppen und/oder Einzelpersonen angeboten werden, um eine sichere und geregelte Umgebung zu bieten.
Dieses Dokument ist nicht anzuwenden für Fitness-Studios bei denen die körperliche Aktivität ausschließlich ein sekundäres Geschäft darstellt.
ANMERKUNG   Falls das Fitness-Studio entworfen wurde, um für besondere Personengruppen (z. B. Personen mit Behinderung und/oder Beeinträchtigungen, Minderjährige) zugänglich zu sein, wird auf relevante nationale Richtlinien verwiesen.

Club de fitness - Exigences en matière d’équipements et d’exploitation - Exigences opérationnelles et fonctionnelles

Le présent document spécifie les exigences minimales pour l’offre d’activités physiques dans les clubs de fitness, ce qui comprend les procédures opérationnelles et fonctionnelles pour l’offre et la prestation du service de même que les exigences de sélection et de positionnement des équipements ainsi que des installations associées, le cas échéant.
Le présent document est applicable à tous les clubs de fitness accessibles au public et qui proposent à tous leurs usagers des activités physiques collectives ou individuelles dans le souci d’offrir un environnement sécurisé et maîtrisé.
Le présent document ne couvre pas les clubs de fitness pour lesquels les activités physiques constituent exclusivement une activité secondaire.
NOTE Lorsque le club de fitness est conçu pour accueillir des populations particulières comme des mineurs ou des personnes atteintes de handicaps ou de déficiences, l’attention est attirée sur les éventuelles directives nationales à ce sujet.

Fitnes centri - Zahteve za opremo in delovanje centrov - Zahteve za delovanje in vodenje

Ta dokument za centre telesne vadbe določa minimalne zahteve za strukturirano vadbo in telesno aktivnost. To vključuje zahteve za opremo in vse povezane objekte, če obstajajo, skupaj s postopki za delovanje in vodenje storitev v centru.
Ta evropski standard se uporablja za vse javno dostopne centre telesne vadbe, kjer se v varnem in nadzorovanem okolju izvaja različna strukturirana vadba in/ali telesne aktivnosti za skupine in/ali posameznike.
OPOMBA:   Če je center telesne vadbe zasnovan tako, da je dostopen osebam z invalidnostjo in/ali prizadetostjo, je treba upoštevati tudi ustrezne nacionalne smernice.
Ta evropski standard izključuje vso stalno nameščeno opremo za telesno vadbo na prostem v skladu s standardom EN 16630 ali stacionarno opremo za vadbo v medicinske namene v skladu z direktivo 93/42/EWG. ((Bo še predmet pogovora v odboru za vadbeno opremo in opremo za telesno vadbo na prostem.))
V ta del niso vključene nekatere druge storitve, kot so topliške storitve, varstvo otrok, solariji, bazeni, prehransko svetovanje, pripomočki za športe z loparji itd. ((Stvar dogovora, ali bi odstranili ta odstavek.))

General Information

Status
Published
Public Enquiry End Date
19-Apr-2018
Publication Date
16-Jul-2019
Technical Committee
Current Stage
6060 - National Implementation/Publication (Adopted Project)
Start Date
10-Jul-2019
Due Date
14-Sep-2019
Completion Date
17-Jul-2019

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SLOVENSKI STANDARD
SIST EN 17229:2019
01-september-2019
Fitnes centri - Zahteve za opremo in delovanje centrov - Zahteve za delovanje in
vodenje

Fitness centres - Requirements for centre amenities and operation - Operational and

managerial requirements
Fitness-Studio - Anforderungen an Studioausstattung und -betrieb - Operative und
betriebliche Anforderungen

Club de fitness - Exigences en matière d’équipements et d’exploitation - Exigences

opérationnelles et fonctionnelles
Ta slovenski standard je istoveten z: EN 17229:2019
ICS:
03.080.30 Storitve za potrošnike Services for consumers
97.220.01 Športna oprema in Sports equipment and
pripomočki na splošno facilities in general
SIST EN 17229:2019 en,fr,de

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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SIST EN 17229:2019
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SIST EN 17229:2019
EN 17229
EUROPEAN STANDARD
NORME EUROPÉENNE
June 2019
EUROPÄISCHE NORM
ICS 03.080.30; 97.220.01
English Version
Fitness centres - Requirements for centre amenities and
operation - Operational and managerial requirements

Club de fitness - Exigences en matière d'équipements Fitness-Studio - Anforderungen an Studioausstattung

et d'exploitation - Exigences opérationnelles et und -betrieb - Operative und betriebliche

fonctionnelles Anforderungen
This European Standard was approved by CEN on 29 April 2019.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this

European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references

concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN

member.

This European Standard exists in three official versions (English, French, German). A version in any other language made by

translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management

Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,

Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,

Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and

United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels

© 2019 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN 17229:2019 E

worldwide for CEN national Members.
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SIST EN 17229:2019
EN 17229:2019 (E)
Contents Page

European foreword ....................................................................................................................................................... 3

Introduction .................................................................................................................................................................... 4

1 Scope .................................................................................................................................................................... 5

2 Normative references .................................................................................................................................... 5

3 Terms and definitions ................................................................................................................................... 5

4 Operational and managerial requirements ........................................................................................... 6

4.1 Contract/contractual obligations .............................................................................................................. 6

4.2 User care ............................................................................................................................................................. 6

4.2.1 General ................................................................................................................................................................ 6

4.2.2 User relations ................................................................................................................................................... 6

4.3 Basic service ...................................................................................................................................................... 7

4.4 Promoting active and healthy lifestyles .................................................................................................. 7

4.5 Operation of the facility ................................................................................................................................ 7

4.5.1 General ................................................................................................................................................................ 7

4.5.2 Operational matters related to safety ..................................................................................................... 7

4.5.3 Hygiene ............................................................................................................................................................... 8

4.5.4 Ventilation ......................................................................................................................................................... 8

4.5.5 Temperature ..................................................................................................................................................... 8

4.5.6 Lighting ............................................................................................................................................................... 8

4.5.7 Noise level .......................................................................................................................................................... 8

4.5.8 Hydration during exercising ....................................................................................................................... 8

4.6 Control of substances hazardous to health ............................................................................................ 9

4.7 Building installations or equipment ........................................................................................................ 9

5 Safety requirements ....................................................................................................................................... 9

5.1 Safety management system ......................................................................................................................... 9

5.1.1 General ................................................................................................................................................................ 9

5.1.2 Safety policy ................................................................................................................................................... 10

5.1.3 Safety operating procedures .................................................................................................................... 10

5.1.4 Emergency and safety-related events ................................................................................................... 10

5.2 Stationary training equipment ................................................................................................................ 10

5.2.1 Positioning of stationary training equipment ................................................................................... 10

5.2.2 Selection of stationary training equipment ........................................................................................ 10

5.2.3 Care and maintenance of training equipment ................................................................................... 10

Annex A (normative) Procedure for response chain .................................................................................... 11

Annex B (normative) Code of practice for the fitness centre .................................................................... 12

Annex C (informative) Code of conduct for the user .................................................................................... 13

Annex D (informative) Example for risk assessment with checklist - Procedure of a risk

analysis and monitoring of critical points .......................................................................................... 14

Annex E (informative) Guidance for promoting active and healthy lifestyles .................................... 16

Bibliography ................................................................................................................................................................. 19

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EN 17229:2019 (E)
European foreword

This document (EN 17229:2019) has been prepared by Technical Committee CEN/TC 136 “Sports,

playground and other recreational facilities and equipment”, the secretariat of which is held by DIN.

This European Standard shall be given the status of a national standard, either by publication of an

identical text or by endorsement, at the latest by December 2019, and conflicting national standards

shall be withdrawn at the latest by December 2019.

Attention is drawn to the possibility that some of the elements of this document may be the subject of

patent rights. CEN shall not be held responsible for identifying any or all such patent rights.

According to the CEN-CENELEC Internal Regulations, the national standards organisations of the

following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,

Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,

Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of

North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the

United Kingdom.
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SIST EN 17229:2019
EN 17229:2019 (E)
Introduction

Risk assessment process (see Annex D) is the basis for the requirements in this document.

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SIST EN 17229:2019
EN 17229:2019 (E)
1 Scope

This document specifies minimum requirements for the provision of physical activity in fitness centres.

This includes the operational and managerial procedures for offering and delivering the service

together with requirements for selection and positioning of equipment as well as any associated

facilities if present.

This document is applicable to all publicly accessible fitness centres where physical activity for groups

and/or individuals is delivered to all of its users in order to provide a safe and controlled environment.

This document does not cover fitness centres where physical activity is exclusively secondary business.

NOTE In the event that the fitness centre is designed to be accessible to special populations (e.g. people with

disability and/or impairments, minors), attention is drawn to any relevant national guidelines.

2 Normative references

The following documents are referred to in the text in such a way that some or all of their content

constitutes requirements of this document. For dated references, only the edition cited applies. For

undated references, the latest edition of the referenced document (including any amendments) applies.

EN 957 (all parts), Stationary training equipment
EN ISO 20957 (all parts), Stationary training equipment

EN ISO 20957-1:2013, Stationary training equipment - Part 1: General safety requirements and test

methods (ISO 20957-1:2013)
3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.

ISO and IEC maintain terminological databases for use in standardization at the following addresses:

• IEC Electropedia: available at http://www.electropedia.org/
• ISO Online browsing platform: available at http://www.iso.org/obp
3.1
fitness centre

publicly accessible place where diverse physical fitness activities for groups and/or individuals is

delivered

Note 1 to entry: A fitness centre can comprise of an exercising area with equipment-based strength training,

free weights, portable/fixed equipment, and/or most often also cardiovascular training equipment/machines

and/or frequently also group fitness training in specific rooms or in a studio.
3.2
staffed hours

opening hours which are staffed by operational personnel who can see the exercising area

3.3
unstaffed hours
opening hours when no staff are present
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EN 17229:2019 (E)
3.4
publicly accessible
open to everyone or to a defined group of users, not designated solely for the

owner's/proprietor's/operator's family and guests, independently from paying an entrance fee

[SOURCE: EN 15288-1:2018, definition 3.5 – modified: term “public use” changed to “publicly

accessible” and deleting “use of an installation”]
3.5
physical activity
bodily movement produced by skeletal muscles that requires energy expenditure
4 Operational and managerial requirements
4.1 Contract/contractual obligations

The fitness centre shall provide a contract of the terms and conditions and code of conduct (see

Annex C) to the user of the fitness centre's facilities and services. This shall include at least:

a) contract term;
b) payment conditions;
c) extension of term;
d) termination;
e) withdrawal.

NOTE 1 In addition, it can, for example contain dress code, safety and Europe Active Anti-Doping Code of

Conduct.
NOTE 2 See national legislation and Directive 2011/83/EU.
4.2 User care
4.2.1 General

The fitness centre shall provide information to all users on how to safely use its facility and services.

4.2.2 User relations

The fitness centre shall provide means of communication to the user for questions, concerns,

complaints and for information for the safe use of the equipment and/or facility.

The fitness centre shall have a procedure on how to deal with users concerns and complaints.

NOTE See also Annex B.
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EN 17229:2019 (E)
4.3 Basic service

The fitness centre shall provide the user at least the following information on demand:

a) normal opening hours;
b) fees for use of the fitness centre's facilities and services, if applicable;
c) code of practice (Annex B);
d) code of conduct (Annex C) if present;
e) liability insurance policy or public liability;
f) fitness qualification of staff who prescribe exercise, if staffed hours;
g) when opening hours are unstaffed hours.

NOTE The information can, for example, be part of the contract, displayed on a wall, communicated on a

website or presented on request.
4.4 Promoting active and healthy lifestyles

Fitness centres make a hugely positive contribution to promoting active and healthy lifestyles within

the general population through their products and services.

The fitness centre shall have a policy concerning the use of performance or image enhancing

substances, recreational drugs and doping substances on their premises. Annex E should be used as it

gives relevant guidance.
The fitness centre shall inform users that:
a) There are always risks and benefits when engaging in physical activity;
b) They should not exercise beyond what they consider to be their own abilities;

c) They can seek advice and/or guidance on appropriate means of exercising safely;

d) They should seek advice from a relevant professional if they have a medical condition which might

interfere with them exercising safely;

e) They should make themselves aware of any rules and instructions related to safe exercising,

including warning notices.
4.5 Operation of the facility
4.5.1 General

The fitness centre shall have written policies and procedures on the operation of the facility. Activities,

complaints and resolutions on operational procedures shall be documented.
4.5.2 Operational matters related to safety
4.5.2.1 Electric supply to equipment

The fitness centre shall have a routine to check the electric supply to the equipment and electric supply

accessible to the user. The person conducting the routine shall follow a checklist and shall document it

afterwards.

NOTE See manufacturer's guidelines for electrical supply for equipment for further guidance.

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EN 17229:2019 (E)
4.5.2.2 Flooring/surfaces in exercising areas and corridors

Floor surfaces shall be kept clean and suitable and appropriate for their intended use and shall be free

of unmarked tripping/slipping hazards.

A routine for cleaning and maintenance shall be provided in accordance with the manufacturer's

instructions and in accordance with the use to which the floor is subjected and shall contain at least:

a) Object of hygiene activity;
b) Type of hygiene activity;
c) Time and frequency.

During cleaning and maintenance of floor surfaces while in use by users, potential hazards should be

prevented and signage shall be provided.
4.5.3 Hygiene
The fitness centre shall have written hygiene policies and procedures.
EXAMPLE Hygiene includes cleaning, disinfection (where appropriate).
Activities on hygiene shall be documented.

The fitness centre shall provide means to dispose of waste items in a hygienic and sustainable way.

4.5.4 Ventilation

The fitness centre shall provide appropriate ventilation for the safety and comfort of users.

4.5.5 Temperature

In all exercising areas, the fitness centre shall display the temperature. The fitness centre shall inform

the user that there is an increased risk for exercising if the temperature is > 26°C in order for the user to

make an informed decision about the type and intensity of their intended exercise.

4.5.6 Lighting

The lighting in the exercise areas shall provide enough light for safely conducting the planned exercise.

The lighting of the exercise area has an influence on the experience of the physical activity offered by

the fitness centre. Therefore, in the exercise area it is allowed to deviate from the EN standards for

lighting.

NOTE 1 Refer to EN 12464-1 for commonly used lighting values for all other areas.

NOTE 2 Refer to EN 12193 for specific sports areas like aerobics and weight lifting.

4.5.7 Noise level

The noise level in the exercise areas shall be appropriate for safely conducting the planned exercise.

NOTE 1 Common values for the noise level in exercise areas are from 80 dB(A)
...

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