oSIST prEN 15628:2024
(Main)Maintenance - Qualification of maintenance personnel
Maintenance - Qualification of maintenance personnel
This European Standard specifies the qualification of the personnel with regard to the tasks to be performed in the context of the maintenance of plant, infrastructure and production systems.
In this European Standard, maintenance of plants and buildings is included in terms of technical aspects of services.
This European Standard guides to define the knowledge, skills and competencies required for the qualification of maintenance personnel.
This European Standard covers the following professional persons in the maintenance organization:
- Maintenance Technician Specialist;
- Maintenance Supervisor and Maintenance Engineer;
- Maintenance Manager (Responsible of Maintenance Function or Service).
This European Standard does not specify the verification criteria nor the specialized training of the personnel, which is related to the specific commodity sector.
NOTE Specialization and profession are the subject of the training carried out in the relevant sector.
Instandhaltung - Qualifikation des Instandhaltungspersonals
Dieses Dokument legt die Qualifikation des Personals im Hinblick auf die Aufgaben fest, die im Rahmen der Instandhaltung von Anlagen, Infrastruktur und Produktionssystemen auszuführen sind, um die Anforderungen des Instandhaltungsauftrags in der modernen und digitalen Welt zu erfüllen.
Dieses Dokument ist ein Leitfaden für die Definition der Kenntnisse, Fähigkeiten und Kompetenzen, die für die Qualifizierung des Instandhaltungspersonals erforderlich sind. Diese Leitlinien können für die Personalausbildung und die Karriereplanung sowie als Leitfaden für die Grundlage der Personalzertifizierung verwendet werden, als ein Beispiel für die Beurteilung und Zulassung von Personal durch die Personalzertifizierung.
Dieses Dokument gilt für die folgenden Berufsgruppen im Instandhaltungsbetrieb:
- Spezialist oder Spezialistin für Instandhaltungstechnik (Spezialist oder Spezialistin für IH-Technik);
- Instandhaltungsleiter oder Instandhaltungsleiterin (IH-Leiter oder IH-Leiterin);
- Instandhaltungsingenieur oder Instandhaltungsingenieurin (IH-Ingenieur oder IH-Ingenieurin);
- Instandhaltungsleiter oder Instandhaltungsleiterin (verantwortliche Person für die Instandhaltungsfunktion oder -dienstleistung) (IH-Leiter oder IH-Leiterin).
Diese Bezeichnungen können auf der Grundlage der Unternehmenspraktiken und der betrieblichen Organisation angepasst werden. Ein Beispiel für eine strukturierte Art der Organisation der Instandhaltung (IH) in einem Unternehmen ist in Anhang A enthalten.
Dieses Dokument legt weder die Prüfkriterien noch die Fachausbildung des Personals fest, die sich auf die spezifischen Industrie- und Bausektoren beziehen.
ANMERKUNG Die Spezialisierung und der Beruf sind Gegenstand der Ausbildung, die im jeweiligen Sektor durchgeführt wird.
Maintenance - Qualification du personnel de la maintenance
Le présent document spécifie la qualification du personnel en fonction des tâches à exécuter dans le cadre de la maintenance des installations, des infrastructures et des systèmes de production, afin de satisfaire aux exigences du travail de maintenance dans le monde moderne et numérique.
Le présent document pose un cadre pour définir les connaissances, les aptitudes et les compétences requises pour la qualification du personnel de maintenance. Ces lignes directrices peuvent servir à la formation et au plan de carrière du personnel ainsi que de base à la certification du personnel, en vue par exemple de son évaluation et de sa validation par le biais de la certification du personnel.
Le présent document concerne les professionnels suivants dans l’organisation de la maintenance :
- technicien de maintenance spécialisé ;
- superviseur de maintenance ;
- ingénieur de maintenance ;
- responsable de maintenance (responsable de la fonction ou du service de maintenance).
Ces dénominations peuvent être adaptées en fonction des pratiques et de l’organisation opérationnelle de l’entreprise. Un exemple de méthode structurée pour orchestrer la maintenance au sein d’une organisation se trouve dans l’Annexe A.
Le présent document ne spécifie ni les critères de vérification ni la formation spécialisée du personnel, qui dépendent des secteurs spécifiques de l’industrie et du bâtiment.
NOTE La spécialisation et la profession relèvent de la formation dispensée dans le secteur concerné.
Vzdrževanje - Kvalificiranje vzdrževalcev
General Information
Relations
Standards Content (Sample)
SLOVENSKI STANDARD
01-september-2024
Vzdrževanje - Kvalificiranje vzdrževalcev
Maintenance - Qualification of maintenance personnel
Instandhaltung - Qualifikation des Instandhaltungspersonals
Maintenance - Qualification du personnel de la maintenance
Ta slovenski standard je istoveten z: prEN 15628
ICS:
03.080.10 Vzdrževalne storitve. Maintenance services.
Upravljanje objektov Facilities management
03.100.30 Vodenje ljudi Management of human
resources
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
DRAFT
EUROPEAN STANDARD
NORME EUROPÉENNE
EUROPÄISCHE NORM
August 2024
ICS 03.080.10; 03.100.30 Will supersede EN 15628:2014
English Version
Maintenance - Qualification of maintenance personnel
Maintenance - Qualification du personnel de la Instandhaltung - Qualifikation des
maintenance Instandhaltungspersonals
This draft European Standard is submitted to CEN members for enquiry. It has been drawn up by the Technical Committee
CEN/TC 319.
If this draft becomes a European Standard, CEN members are bound to comply with the CEN/CENELEC Internal Regulations
which stipulate the conditions for giving this European Standard the status of a national standard without any alteration.
This draft European Standard was established by CEN in three official versions (English, French, German). A version in any other
language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC
Management Centre has the same status as the official versions.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye and
United Kingdom.
Recipients of this draft are invited to submit, with their comments, notification of any relevant patent rights of which they are
aware and to provide supporting documentation.
Warning : This document is not a European Standard. It is distributed for review and comments. It is subject to change without
notice and shall not be referred to as a European Standard.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2024 CEN All rights of exploitation in any form and by any means reserved Ref. No. prEN 15628:2024 E
worldwide for CEN national Members.
Contents Page
European foreword . 3
Introduction . 4
1 Scope . 5
2 Normative references . 5
3 Terms and definitions . 5
4 Competences for personnel of maintenance . 7
4.1 Competences of a Maintenance Technician Specialist . 7
4.2 Competences of a maintenance supervisor . 7
4.3 Competences of a maintenance engineer. 8
4.4 Competences of a maintenance manager . 9
5 Skills and knowledge . 9
6 Essential requirements and experience . 20
6.1 Maintenance technician specialist. 20
6.2 Maintenance supervisor . 20
6.3 Maintenance engineer . 20
6.4 Maintenance manager . 20
Annex A (informative) Example of maintenance organizational structure . 22
Annex B (informative) List of knowledge . 23
Bibliography . 25
European foreword
This document (prEN 15628:2024) has been prepared by Technical Committee CEN/TC 319
“Maintenance”, the secretariat of which is held by UNI.
This document is currently submitted to the CEN Enquiry.
This document will supersede EN 15628:2014.
EN 15628:2024 includes the following significant technical changes with respect to EN 15628:2014:
— revision of the structure to make the document consistent with EN 17007 describing the
maintenance process;
— determine the knowledge required according to the maintenance actions to be performed;
— full consideration of the recommendation included in the European Qualification Framework
(Recommendation of the European Parliament and of the Council of 23 April 2008 on the establishment
of the European Qualifications Framework for lifelong learning) [4].
Introduction
Due to the growing extent and the increasing complexity of maintenance in the European industry, very
diverse occupational profiles have evolved for maintenance personnel in the different member states.
This document specifies requirements such as competences, skills and knowledge as well as basic and
target qualifications. These requirements are recommended to obtain a specific qualification and to
ensure highly qualified professional personnel at the different functions and/or positions in
maintenance.
1 Scope
This document specifies the qualification of the personnel with regard to the tasks to be performed in the
context of the maintenance of plant, infrastructure and production systems and to fulfil the requirement
of the maintenance job, in the modern and digital world.
This document guides the definition of the knowledge, skills, and competencies required for the
qualification of maintenance personnel. These guidelines can be used for personnel training and career
planning, as well as a guide for the basis for personnel certification, as an example of the assessment and
approval of personnel through personnel certification.
This document covers the following professional persons in the maintenance organization:
— Maintenance Technician Specialist;
— Maintenance Supervisor;
— Maintenance Engineer;
— Maintenance Manager (Responsible of Maintenance Function or Service).
These denominations can be adapted based on company practices and operational organization. An
example of a structured way of organizing maintenance in an organization can be seen in Annex A.
This document does not specify the verification criteria nor the specialized training of the personnel,
which is related to the specific industrial and building sectors.
NOTE Specialization and profession are the subject of the training carried out in the relevant sector.
2 Normative references
The following documents are referred to in the text in such a way that some or all of their content
constitutes requirements of this document. For dated references, only the edition cited applies. For
undated references, the latest edition of the referenced document (including any amendments) applies.
EN 13306:2017, Maintenance — Maintenance terminology
EN ISO 9000:2015, Quality management systems — Fundamentals and vocabulary (ISO 9000:2015)
EN ISO 14001:2015, Environmental management systems — Requirements with guidance for use
(ISO 14001:2015)
3 Terms and definitions
For the purposes of this document, the terms and definitions given in EN 13306:2017, EN ISO 9000:2015,
EN ISO 14001:2015 and the following apply.
ISO and IEC maintain terminology databases for use in standardization at the following addresses:
— ISO Online browsing platform: available at https://www.iso.org/obp/
— IEC Electropedia: available at https://www.electropedia.org/
3.1
competence
proven ability to use knowledge, skills and personal, social and/or methodological abilities, in work or
study situations and in professional and personal development
Note 1 to entry: Competence is described in terms of responsibility and autonomy.
[SOURCE: EU Recommendation 2008/C 111/01 [4], Annex A, (i), modified — The present Note 1 to entry
was a sentence that completed the original definition.]
3.2
knowledge
outcome of the assimilation of information through learning
Note 1 to entry: Knowledge is the body of facts, principles, theories and practices that is related to a field of work
or study.
[SOURCE: EU Recommendation 2008/C 111/01 [4], Annex A, (g), modified — The present Note 1 to entry
was a sentence that completed the original definition.]
3.3
level of qualification
classification of qualifications according to different professional persons: Maintenance Technician
Specialist, Maintenance Supervisor and/or Maintenance Engineer, Maintenance Manager (Responsible
for Maintenance Function or Service)
3.4
procedure
document and instructions which indicate standardized practices, operational instructions and technical
rules referred to the involved competence
3.5
qualification
formal outcome of an assessment and validation process which is obtained when a competent body
determines that an individual has achieved learning outcomes to given standards
[SOURCE: EU Recommendation 2008/C 111/01 [4], Annex A, (a)]
Note 1 to entry: The types of qualification, subject of this document and outlined below, are consistent with the
European Qualifications Framework for lifelong learning (EQF) [4]. Specifically, the maintenance personnel has
adequate competences, skills and knowledge to operate safely, properly, effectively and efficiently, as described in
Clause 4.
3.6
skills
ability to apply knowledge and use know-how to complete tasks and solve problems
Note 1 to entry: Skills are described as cognitive (involving the use of logical, intuitive and creative thinking) or
practical (involving manual dexterity and the use of methods, materials, tools and instruments).
[SOURCE: EU Recommendation 2008/C 111/01 [4], Annex A, (h), modified — The present Note 1 to entry
was a sentence that completed the original definition.]
3.7
maintenance technician specialist
person responsible for the availability and good physical condition of equipment/items, who carries out
observations and active preventive and corrective maintenance tasks on the items in compliance with
applicable laws, directives, operational instructions and commonly accepted good practices
3.8
maintenance supervisor
person responsible for implementing, controlling and supervising the maintenance activities carried out
by maintenance technicians and/or subcontracting companies, in close relationship with other
stakeholders (management, operations, support services, etc.)
3.9
maintenance engineer
person who applies engineering concepts to consider maintenance during design, ensure proper
operation and condition of items, help resolve maintenance issues, and guide other stakeholders
(technicians, supervisors, managers, etc.) to achieve the objectives
3.10
maintenance manager
person responsible for defining the maintenance policy and strategy, directing, controlling, and
coordinating maintenance activities to achieve the objectives defined in the maintenance policy and
strategy
4 Competences for personnel of maintenance
4.1 General
Competencies have long been used as a framework to help focus employee’s behaviour on things that
matter most to an organization and help drive success. For managers, they provide resources to help
them to recruited and develop employees and provide feedback to guide continuous improvement
performance.
4.2 Competences of a Maintenance Technician Specialist
The competences of the maintenance technician specialist consist in the execution of maintenance tasks,
including the following key competences:
— perform or ensure the safe execution of the maintenance plans according to business strategies;
— act promptly in case of failure or malfunction, ensuring the effectiveness of the restoration;
— perform or ensure the proper execution according to laws, rules and procedures relating to safety,
health and environmental protection;
— ensure the availability of materials, tools and equipment necessary for the execution of maintenance
tasks;
— ensure the quality of the maintenance tasks;
— coordinate and / or supervise on-site maintenance tasks;
— use or domain of of ICT (Information and communication technology) systems, CMMS, etc.
NOTE Tentatively, this professional person can refer to the EQF levels 4 or 5.
4.3 Competences of a maintenance supervisor
The Maintenance Supervisor normally work in the level of asset management system and management
the processes to achieve the objectives, with specific roles which can be executed exclusively or in a joint
...
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