Building management - Terminology and scope of services

The document provides a structure of Building Management (BM) and its Building Services and gives terms and definitions in the field of Building Management for general understanding. The document does not purport to describe Building Management Systems.

Gebäudemanagement - Begriffe und Leistungen

Diese Technische Spezifikation enthält eine Gliederung des Gebäudemanagements (GM) und dessen technischer Gebäudeausrüstung und legt zum besseren allgemeinen Verständnis Begriffe und Definitionen für den Bereich des Gebäudemanagements fest. Diese Technische Spezifikation dient nicht der Beschreibung von Gebäudemanagementsystemen.

Gestion technique du bâtiment - Terminologie et étendue des services

Upravljanje stavb - Terminologija in področje uporabe storitev

General Information

Status
Published
Publication Date
28-Nov-2006
Current Stage
9093 - Decision to confirm - Review Enquiry
Due Date
24-Oct-2008
Completion Date
24-Oct-2008

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SLOVENSKI STANDARD
SIST-TS CEN/TS 15379:2007
01-februar-2007
8SUDYOMDQMHVWDYE7HUPLQRORJLMDLQSRGURþMHXSRUDEHVWRULWHY
Building management - Terminology and scope of services
Gebäudemanagement - Begriffe und Leistungen
Gestion technique du bâtiment - Terminologie et étendue des services
Ta slovenski standard je istoveten z: CEN/TS 15379:2006
ICS:
01.040.03 Storitve. Organizacija Services. Company
podjetja, vodenje in kakovost. organization, management
Uprava. Transport. and quality. Administration.
Sociologija. (Slovarji) Transport. Sociology.
(Vocabularies)
03.080.99 Druge storitve Other services
91.040.01 Stavbe na splošno Buildings in general
SIST-TS CEN/TS 15379:2007 en

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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SIST-TS CEN/TS 15379:2007
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SIST-TS CEN/TS 15379:2007
TECHNICAL SPECIFICATION
CEN/TS 15379
SPÉCIFICATION TECHNIQUE
TECHNISCHE SPEZIFIKATION
November 2006
ICS 01.040.03; 01.040.91; 03.080.99; 91.040.01
English Version
Building management - Terminology and scope of services

Gestion technique du bâtiment - Terminologie et étendue Gebäudemanagement - Begriffe und Leistungen

des services

This Technical Specification (CEN/TS) was approved by CEN on 28 February 2006 for provisional application.

The period of validity of this CEN/TS is limited initially to three years. After two years the members of CEN will be requested to submit their

comments, particularly on the question whether the CEN/TS can be converted into a European Standard.

CEN members are required to announce the existence of this CEN/TS in the same way as for an EN and to make the CEN/TS available

promptly at national level in an appropriate form. It is permissible to keep conflicting national standards in force (in parallel to the CEN/TS)

until the final decision about the possible conversion of the CEN/TS into an EN is reached.

CEN members are the national standards bodies of Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,

Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania,

Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre: rue de Stassart, 36 B-1050 Brussels

© 2006 CEN All rights of exploitation in any form and by any means reserved Ref. No. CEN/TS 15379:2006: E

worldwide for CEN national Members.
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SIST-TS CEN/TS 15379:2007
CEN/TS 15379:2006 (E)
Contents Page

Foreword..............................................................................................................................................................3

Introduction .........................................................................................................................................................4

1 Scope ......................................................................................................................................................5

2 Normative references ............................................................................................................................5

3 Terms and definitions ...........................................................................................................................5

4 Abbreviations and acronyms ...............................................................................................................6

5 Structure of Building management......................................................................................................7

5.1 General....................................................................................................................................................7

5.2 Technical building management..........................................................................................................7

5.3 Infrastructural building management ..................................................................................................8

5.4 Financial building management...........................................................................................................8

6 Building management services............................................................................................................8

6.1 General....................................................................................................................................................8

6.2 Services relating to technical building management.........................................................................8

Annex A (informative) Services relating to infrastructural building management ...................................11

A.1 Introduction..........................................................................................................................................11

A.2 Catering ................................................................................................................................................12

A.3 Data processing services ...................................................................................................................12

A.4 Grounds maintenance.........................................................................................................................12

A.5 Caretaking services.............................................................................................................................12

A.6 Internal mail service ............................................................................................................................13

A.7 Copying and printing...........................................................................................................................13

A.8 Parking management ..........................................................................................................................13

A.9 Cleaning and upkeep...........................................................................................................................13

A.10 Security services .................................................................................................................................13

A.11 Removal services.................................................................................................................................14

A.12 Goods and logistics services .............................................................................................................14

A.13 Winter services ....................................................................................................................................14

A.14 Central telecommunications services ...............................................................................................15

A.15 Disposal services.................................................................................................................................15

A.16 Supply management............................................................................................................................15

A.17 Space management .............................................................................................................................15

Annex B (informative) Services relating to financial building management.............................................17

B.1 Introduction..........................................................................................................................................17

B.2 Procurement management .................................................................................................................17

B.3 Budget and controlling .......................................................................................................................17

B.4 Property accountancy .........................................................................................................................18

B.5 Contract management.........................................................................................................................18

Bibliography ......................................................................................................................................................19

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SIST-TS CEN/TS 15379:2007
CEN/TS 15379:2006 (E)
Foreword

This document (CEN/TS 15379:2006) has been prepared by Technical Committee CEN/TC 247 “Building

automation, control and building management”, the secretariat of which is held by SNV.

According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following

countries are bound to announce this CEN Technical Specification : Austria, Belgium, Cyprus, Czech Republic,

Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,

Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden,

Switzerland and United Kingdom.
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SIST-TS CEN/TS 15379:2007
CEN/TS 15379:2006 (E)
Introduction

This document defines the code of practice that applies for services relating to the management of buildings

and properties. The definitions are intended to serve the unification of the various terms hitherto used and the

associated services with the aim of creating more transparency on the market and assist CEN/TC 247 in

standardizing of:
– Technical building management systems, tools and methods
– Connections and interfaces between the different building management processes

Building services relating to technical building management are listed in this document.

For a better understanding of the whole building management process, the services relating to infrastructural

and financial building management which are not alone under the scope of CEN/TC 247 are listed in the

informative annexes A and B.

The interdependencies of services in terms of strategic management and operation of buildings will be defined

in more detail in the European standards for Facility Management by CEN/TC 348.
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SIST-TS CEN/TS 15379:2007
CEN/TS 15379:2006 (E)
1 Scope

The document provides a structure of Building Management (BM) and its Building Services and gives terms

and definitions in the field of Building Management for general understanding. The document does not purport

to describe Building Management Systems.
2 Normative references

The following referenced documents are indispensable for the application of this document. For dated

references, only the edition cited applies. For undated references, the latest edition of the referenced

document (including any amendments) applies.
EN 15221-1 Facility Management – Part 1: Terms and definitions
EN ISO 16484-2 Building automation and control systems (BACS) —
Part 2: Hardware (ISO 16484-2:2004)
EN ISO 16484-3 Building automation and control systems (BACS) —
Part 3: Functions (ISO 16484-3:2005)
3 Terms and definitions

This clause presents the vocabulary used in this document. The terms and definitions listed in this document

but defined by other relevant European Standards are repeated below for convenience in most cases.

For the purposes of this document, the following terms and definitions apply.
3.1
building
cf. property 3.8

large volume individual fixed structure other than industrial structures, i.e. commercial, industrial or

commercial residential premises
[EN ISO 16484-2]
3.2
building automation and control
BAC

description for products, software, and engineering services for automatic controls, monitoring and

optimization, human intervention and management to achieve energy – efficient, economical and safe

operation of building services equipment
[EN ISO 16484-2]
3.3
building automation and control system
BACS

system, comprising all products and engineering services for automatic controls (including interlocks),

monitoring, optimization, for operation, human intervention and management to achieve energy – efficient,

economical and safe operation of building services

NOTE 1 The use of the word ‘control’ does not imply that the system/device is restricted to control functions. Processing

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SIST-TS CEN/TS 15379:2007
CEN/TS 15379:2006 (E)
of data and information is possible.

NOTE 2 If a building control system, building management system or building energy management system complies with

the requirements of the EN ISO 16484 standard series, it should be designated as a building automation and control

system (BACS).
[EN ISO 16484-2]
3.4
building management

totality of services involved in the management operation and monitoring of buildings (including plants and

installations). Building management can be assigned as part of Facility Management.

cf. property 3.8
3.5
building services

1) utilities and installations supplied and distributed within a building such as electricity, gas, heating,

water, and communications
[EN ISO 16484-2]
3.6
commercial building management
CBM
former term of financial building management (see 5.3)
[EN ISO 16484-2]
3.7
facility management

an integrated process to support and improve the effectiveness of the primary activities of an organisation by

the management and delivery of agreed support services for the appropriate environment that is needed to

achieve its changing objectives
[EN 15221-1]
3.8
property

building or building unit or other construction which is utilized and operated for specific functions

cf. building 3.4
4 Abbreviations and acronyms

For the purposes of this document, the following abbreviations and acronyms apply.

BAC Building Automation and Control
BACS Building Automation and Control System
BM Building Management
BS Building Services
FBM Financial Building Management
FM Facility Management
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SIST-TS CEN/TS 15379:2007
CEN/TS 15379:2006 (E)
IBM Infrastructural Building Management
TBM Technical Building Management
5 Structure of Building management
5.1 General

Building management is characterized by a holistic approach, it encompasses in addition to technical services

also to infrastructural and financing services.

Building management is divided into three areas: technical building management, infrastructural building

management and financial building management (see Figure 1). BAC is part of Technical Building

Management.

Building management services are related to the use of buildings and properties and may use as part of

Facility Management.
Financial Infrastructural
BM BM
Building
Technical
Management
(BM)
BAC
Figure 1 — Areas covered by building management
5.2 Technical building management

All services necessary for the operation and management of a building, and any installations and plants (e.g.

for HVAC, Sanitary, Electricity, Lighting, Fire protection, Security, Access etc.) associated with the building.

Building automation and control is part of TBM.
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CEN/TS 15379:2006 (E)
5.3 Infrastructural building management
All services providing business support to improve the use of buildings.
5.4 Financial building management

All services paying due regard to the principles of real estate economy relating to technical building

management and infrastructural building management.
6 Building management services
6.1 General

Building management provides a precise and comprehensive definition of all user requirements. I

...

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