EN 15331:2011

Criteria for design, management and control of maintenance services for buildings

This European Standard specifies the criteria and the general methods that can be used in the planning,
management and control of maintenance in buildings and their surrounding area according to the applicable
legal requirements, objectives of the owners and users and the required quality of maintenance.
This European Standard applies to the maintenance management of buildings.
For informative purposes, a possible classification of buildings is given in Annex A.

Kriterien für Entwicklung, Leitung und Überwachung von Instandhaltungsdienstleistungen von Gebäuden

Diese Europäische Norm bestimmt die Kriterien und die allgemeinen Methoden der Planung, Leitung und
Überwachung von Instandhaltungsleistungen in Gebäuden und ihrer Umgebung entsprechend den gesetzlichen
Anforderungen, den Zielen der Eigentümer und Nutzer und den Qualitätsanforderungen der Instandhaltung.
Diese Europäische Norm gilt für das Instandhaltungsmanagement von Gebäuden.
Eine mögliche Klassifikation von Gebäuden findet sich zur Information in Anhang A.

Critères pour la conception, la gestion et le contrôle des services de maintenance dans les constructions

La présente Norme européenne précise les critères et les méthodes générales envisageables pour planifier, gérer et contrôler les opérations de maintenance dans les constructions et leur environnement conformément aux exigences légales applicables, aux objectifs des propriétaires et des utilisateurs et à la qualité de maintenance demandée.
La présente Norme européenne s'applique à la gestion de maintenance des constructions.
A titre informatif, une classification possible des constructions est donnée à l'Annexe A.

Merila za načrtovanje, upravljanje in kontrolo storitev vzdrževanja stavb

Ta evropski standard opredeljuje merila in splošne metode, ki se lahko uporabljajo pri načrtovanju, upravljanju in kontroli vzdrževanja v stavbah in območjih, ki jih obdajajo, v skladu z veljavnimi zakonskimi zahtevami, cilji lastnikov in uporabnikov, ter zahtevano kakovostjo vzdrževanja. Ta evropski standard velja za upravljanje vzdrževanja stavb. Za informativne namene je mogoča razvrstitev stavb podana v dodatku A.

General Information

• Status: Published
• Publication Date: 16-Aug-2011
• ICS: 03.080.10 - Maintenance services. Facilities management
• ICS: 91.040.01 - Buildings in general
• Technical Committee: CEN/TC 319 - Maintenance
• Drafting Committee: CEN/TC 319/WG 7 - Maintenance of buildings
• Current Stage: 9093 - Decision to confirm - Review Enquiry
• Completion Date: 18-Nov-2022
• Ref Project: SIST EN 15331:2011 - Criteria for design, management and control of maintenance services for buildings

Relations

• Replaces: CEN/TS 15331:2005 - Criteria for design, management and control of maintenance services for buildings
• Effective Date: 22-Dec-2008

Standards Content (Sample)

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Kriterien für Entwicklung, Leitung und Überwachung von Instandhaltungsdienstleistungen von GebäudenCritères pour la conception, la gestion et le contrôle des services de maintenance dans les constructionsCriteria for design, management and control of maintenance services for buildings91.040.01Stavbe na splošnoBuildings in general03.080.10Industrijske storitveIndustrial servicesICS:Ta slovenski standard je istoveten z:EN 15331:2011SIST EN 15331:2011en,de01-oktober-2011SIST EN 15331:2011SLOVENSKI
STANDARDSIST-TS CEN/TS 15331:20061DGRPHãþD

EUROPEAN STANDARD NORME EUROPÉENNE EUROPÄISCHE NORM
EN 15331
August 2011 ICS 03.080.10; 91.040.01 Supersedes CEN/TS 15331:2005English Version
Criteria for design, management and control of maintenance services for buildings
Critères pour la conception, la gestion et le contrôle des services de maintenance dans les constructions
Kriterien für Entwicklung, Leitung und Überwachung von Instandhaltungsdienstleistungen von Gebäuden This European Standard was approved by CEN on 8 July 2011.
CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same status as the official versions.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre:
Avenue Marnix 17,
B-1000 Brussels © 2011 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN 15331:2011: ESIST EN 15331:2011

management of maintenance services . 178.1 General . 178.2 Financial resources . 178.3 Human resources. 178.4 Material . 178.5 Support equipment and inspection . 188.6 Programs and schedules . 189 Monitoring . 199.1 Technical monitoring . 199.2 Financial monitoring . 199.3 Performance monitoring . 2010 Feedback data . 20Annex A (informative)
Building classification as per Eurostat "Classification of Types of Construction" (CC) (1996) . 21Annex B (informative)
Example of the formulation and inclusion into budget of a maintenance plan . 22Annex C (informative)
Outline of the Reliability Centred Maintenance method . 23Bibliography . 24SIST EN 15331:2011

construction works that have the provision of shelter for its occupants or contents as one of its main purposes; usually partially or totally enclosed and designed to stand permanently in one place [ISO 6707-1:2004] NOTE Including envelope, structural and non structural elements, finishing, fitments, equipment and installations and external works. 3.1.1 maintenance of buildings combination of all technical, administrative and managerial actions during the lifecycle of a building (or a part of it), intended to retain it, or restore it to, a state in which it can perform the required function 3.2 item part, component, device, subsystem, functional unit, equipment or system that can be individually described and considered NOTE A number of items e.g. a population of items or a sample, may itself be considered as an item. [EN 13306:2010, see 3.1] 3.2.1 system set of interrelated items considered as a whole for a defined purpose, separated from other items
3.2.3 component
construction element or functional grouping of several elements considered as part of a single system
3.3 property value minimum production cost for a building, inclusive of business profit, that assures the compliance with predetermined requirements 3.4 diagnostic assessment activities aimed at acquiring knowledge of the status and operating conditions of the building and its component parts 3.5 mid and long term budgeting
determination of the general extent of expenses in respect of pre-established objectives; also intended to schedule interventions, and therefore costs and resources, evenly over time if possible 3.6 short term cost budgeting more specific quantification of expenses compared to the mid and long term budgeting of interventions for a given year, for the purpose of optimising the workload 3.7 corrective maintenance
maintenance carried out after fault recognition and intended to put an item into a state in which it can perform a required function [EN 1
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