EN 15331:2011
(Main)Criteria for design, management and control of maintenance services for buildings
Criteria for design, management and control of maintenance services for buildings
This European Standard specifies the criteria and the general methods that can be used in the planning,
management and control of maintenance in buildings and their surrounding area according to the applicable
legal requirements, objectives of the owners and users and the required quality of maintenance.
This European Standard applies to the maintenance management of buildings.
For informative purposes, a possible classification of buildings is given in Annex A.
Kriterien für Entwicklung, Leitung und Überwachung von Instandhaltungsdienstleistungen von Gebäuden
Diese Europäische Norm bestimmt die Kriterien und die allgemeinen Methoden der Planung, Leitung und
Überwachung von Instandhaltungsleistungen in Gebäuden und ihrer Umgebung entsprechend den gesetzlichen
Anforderungen, den Zielen der Eigentümer und Nutzer und den Qualitätsanforderungen der Instandhaltung.
Diese Europäische Norm gilt für das Instandhaltungsmanagement von Gebäuden.
Eine mögliche Klassifikation von Gebäuden findet sich zur Information in Anhang A.
Critères pour la conception, la gestion et le contrôle des services de maintenance dans les constructions
La présente Norme européenne précise les critères et les méthodes générales envisageables pour planifier, gérer et contrôler les opérations de maintenance dans les constructions et leur environnement conformément aux exigences légales applicables, aux objectifs des propriétaires et des utilisateurs et à la qualité de maintenance demandée.
La présente Norme européenne s'applique à la gestion de maintenance des constructions.
A titre informatif, une classification possible des constructions est donnée à l'Annexe A.
Merila za načrtovanje, upravljanje in kontrolo storitev vzdrževanja stavb
Ta evropski standard opredeljuje merila in splošne metode, ki se lahko uporabljajo pri načrtovanju, upravljanju in kontroli vzdrževanja v stavbah in območjih, ki jih obdajajo, v skladu z veljavnimi zakonskimi zahtevami, cilji lastnikov in uporabnikov, ter zahtevano kakovostjo vzdrževanja. Ta evropski standard velja za upravljanje vzdrževanja stavb. Za informativne namene je mogoča razvrstitev stavb podana v dodatku A.
General Information
Relations
Standards Content (Sample)
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Kriterien für Entwicklung, Leitung und Überwachung von Instandhaltungsdienstleistungen von GebäudenCritères pour la conception, la gestion et le contrôle des services de maintenance dans les constructionsCriteria for design, management and control of maintenance services for buildings91.040.01Stavbe na splošnoBuildings in general03.080.10Industrijske storitveIndustrial servicesICS:Ta slovenski standard je istoveten z:EN 15331:2011SIST EN 15331:2011en,de01-oktober-2011SIST EN 15331:2011SLOVENSKI
STANDARDSIST-TS CEN/TS 15331:20061DGRPHãþD
EUROPEAN STANDARD NORME EUROPÉENNE EUROPÄISCHE NORM
EN 15331
August 2011 ICS 03.080.10; 91.040.01 Supersedes CEN/TS 15331:2005English Version
Criteria for design, management and control of maintenance services for buildings
Critères pour la conception, la gestion et le contrôle des services de maintenance dans les constructions
Kriterien für Entwicklung, Leitung und Überwachung von Instandhaltungsdienstleistungen von Gebäuden This European Standard was approved by CEN on 8 July 2011.
CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same status as the official versions.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre:
Avenue Marnix 17,
B-1000 Brussels © 2011 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN 15331:2011: ESIST EN 15331:2011
management of maintenance services . 178.1 General . 178.2 Financial resources . 178.3 Human resources. 178.4 Material . 178.5 Support equipment and inspection . 188.6 Programs and schedules . 189 Monitoring . 199.1 Technical monitoring . 199.2 Financial monitoring . 199.3 Performance monitoring . 2010 Feedback data . 20Annex A (informative)
Building classification as per Eurostat "Classification of Types of Construction" (CC) (1996) . 21Annex B (informative)
Example of the formulation and inclusion into budget of a maintenance plan . 22Annex C (informative)
Outline of the Reliability Centred Maintenance method . 23Bibliography . 24SIST EN 15331:2011
construction works that have the provision of shelter for its occupants or contents as one of its main purposes; usually partially or totally enclosed and designed to stand permanently in one place [ISO 6707-1:2004] NOTE Including envelope, structural and non structural elements, finishing, fitments, equipment and installations and external works. 3.1.1 maintenance of buildings combination of all technical, administrative and managerial actions during the lifecycle of a building (or a part of it), intended to retain it, or restore it to, a state in which it can perform the required function 3.2 item part, component, device, subsystem, functional unit, equipment or system that can be individually described and considered NOTE A number of items e.g. a population of items or a sample, may itself be considered as an item. [EN 13306:2010, see 3.1] 3.2.1 system set of interrelated items considered as a whole for a defined purpose, separated from other items
3.2.3 component
construction element or functional grouping of several elements considered as part of a single system
3.3 property value minimum production cost for a building, inclusive of business profit, that assures the compliance with predetermined requirements 3.4 diagnostic assessment activities aimed at acquiring knowledge of the status and operating conditions of the building and its component parts 3.5 mid and long term budgeting
determination of the general extent of expenses in respect of pre-established objectives; also intended to schedule interventions, and therefore costs and resources, evenly over time if possible 3.6 short term cost budgeting more specific quantification of expenses compared to the mid and long term budgeting of interventions for a given year, for the purpose of optimising the workload 3.7 corrective maintenance
maintenance carried out after fault recognition and intended to put an item into a state in which it can perform a required function [EN 13306:2010, see 7.6] 3.8 preventive maintenance
maintenance carried out at predetermined intervals or according to prescribed criteria and intended to reduce the probability of failure or the degradation of the functioning of an item [EN 13306:2010, see 7.1] 3.9 condition based maintenance
preventive maintenance which includes a combination of condition monitoring and/or inspection and/or testing analysis and ensuring maintenance actions NOTE The condition monitoring and/or inspection and/or testing may be scheduled, on request or continuous. [EN 13306:2010, see 7.3] 3.10
opportunity maintenance
preventive maintenance performed in advance of the planned occurrence as a consequence of an unplanned activity which enables it to be performed at reduced cost or with fewer resources 3.11 obsolescence factors
external factors which lead to permanent transition from operability to non-functionality of the building
technical instructions to perform inspection activities on building in order to assess the compliance with specified requirement concerning the function performances of the building or of some selected sub-systems or components 3.13 inspection logbook
collection of inspection records produced during inspection activities 3.14 operation manual
technical instructions to reach a proper item
function performance according to its technical specifications and safety conditions [EN 13460:2009, see 5.2] 3.15 maintenance manual
technical instructions intended to preserve an item in, or restore it to, a state in which it can perform a required function [EN 13460:2009, see 5.3] 3.16 maintenance plan structured and documented set of tasks that include the activities, procedures, resources and the time scale required to carry out maintenance [EN 13306:2010, see 2.5] 3.17 asset register item basic information, related to technical, contractual, economic, administrative, location and operational aspects, necessary to define it within the company 3.18 down state state of an item characterized either by a fault, or by a possible inability to perform a required function during preventive maintenance NOTE 1 This state is related to availability performance. NOTE 2 A down state is sometimes referred to as an internal disabled state. [EN 13306:2010, see 6.7] NOTE 3 For buildings the down state, intended as inability to perform the required function, can be seen as a whole down state (complete impossibility to use the building) or a partial down state (the impossibility to use the building is limited to a part of it). 3.19 maintenance concept interrelationship between the maintenance organization, the splitting of the building into sub-systems and components and the maintenance tasks to be applied for the maintenance of an item
For example, these may consist of plans and cross-sections, structural drawings and systems layouts. This process is facilitated if the drawings are computerised. c) data about maintenance activities already performed (history of the components); d) assessment of efficiency, functionality and compliance with applicable rules and standards (see 4.2); e) residual service life, for each component, predicted in accordance with age, quality and conditions of use, and in relation with the service life initially foreseen; f) technical specifications: especially concerning equipment and building services in order to identify characteristics and ‘established operating conditions’; g) repair or replacement costs: for each component, as a basis for a financial assessment of the maintenance plan; NOTE 3 The repair cost (i.e. the cost to restore the functionality of a building component) can be estimated with reference to official or regional price list. h) cost for unavailability and/or down-state: estimate, at least for critical components, costs arising from the down-state of the components or from their inability to provide the services for which they are intended (e.g. costs for liabilities, damages, damage to the corporate image,.); i) information about critical construction solutions (for example arch vaulting); j) instruction for inspections, operation manuals and maintenance manuals: experience and recommendations of the builder/manufacturer to be used to develop an appropriate maintenance plan. 4.2 Diagnostic methods and instruments for maintenance
Whenever is possible, maintenance operators should make an appropriate use of diagnostics in managing the buildings subject to the maintenance establishing which type of diagnostic to be used and its physical coverage and duration. The decisions concerning any maintenance intervention should be based on the results and the information coming from the diagnosis activities. The effectiveness of the tests and the interpretation of the diagnostic results should be associated with the use of standard methods and instruments to obtain reliable, comparable and traceable results (see Table 1). SIST EN 15331:2011
General diagnostic or pre-diagnostic Objective description of any abnormality, malfunctions or degradation General information on condition of building Inspection (e.g. visual inspection) Check lists Information from previous inspections Simple portable instruments Qualitative In-depth diagnostic Thorough examination of the actual status and its interpretation Collection of sufficient information for detailed design of work to be undertaken Non destructive tests Destructive instrumental tests (sampling from building and laboratory tests) Analytical methods (diagnostic documents, malfunction chart, fault trees, etc.) Expert systems Qualitative and quantitative
The data collected and analysed shall be included in the documents (or in an equivalent electronic system) accompanying the inspection documentation (either instructions and logbook); these should provide for the following data: a) technical or identification data: this section contains information on: the position within the building, the functions required, the types of service provided, the performance specifications, the physical and functional relationship with other components, the installation and operation characteristics; b) diagnostic data: this section contains information on the methods and instruments to be used to analyse the malfunctioning or unexpected deterioration as well as their evaluation criteria; c) actual state data: this section contains the interpretation of the actual state of the building or of its parts (sub-systems, components,.), all technical and financial information on the interventions carried out and indications of remedies or corrective action to be adopted. There shall be one of these data record for each technical element or component, in accordance with the appropriate breakdown structure, accompanied by drawings and information to ensure prompt identification. NOTE The information contained in the diagnostic and measurement data are an integral part of the feedback (see Clause 10). A specific plan for the assessment is to
...
Questions, Comments and Discussion
Ask us and Technical Secretary will try to provide an answer. You can facilitate discussion about the standard in here.
Loading comments...