EN ISO 56008:2024
(Main)Innovation management - Tools and methods for innovation operation measurements - Guidance (ISO 56008:2024)
Innovation management - Tools and methods for innovation operation measurements - Guidance (ISO 56008:2024)
This document provides guidance for the definition, implementation, evaluation, and improvement of the measurements necessary to effectively manage innovation activities in an organization. It establishes the fundamentals of innovation operation measurements and guides their application towards four areas:
— measurements for establishing and launching innovation initiatives;
— measurements for innovation processes;
— measurements for innovation initiatives;
— measurements of innovation portfolios.
This document is applicable to:
— organizations that are seeking to define and implement an innovation operations measurement approach;
— organizations and interested parties seeking to improve the areas of accountability, transparency, and evidence-based assessment of innovation operations;
— customers, investors, and other interested parties, seeking confidence in the organization’s innovation operations management and its results;
— providers of training in innovation operations and measurements, including assessment of and consultancy for achieving results;
— experts in innovation operations evaluation and impact assessment, favoring the use of a harmonized international guidance standard;
— innovation policy makers and program managers who are looking to obtain evidence of progress and desired outcomes of innovation activities supported through public policies and programs.
All of the guidance provided within this document is generic and intended to be applicable to:
— all types of organizations regardless of sector or size, whether they be private, public, not-for-profit, governmental or societal;
— all types of innovations (e.g. product, service, process, model, and method) ranging from incremental to radical;
— all types of time horizons, from short-term to long-term evaluation and measurement.
Innovationsmanagement - Werkzeuge und Methoden für die Messung von Innovationsabläufen - Leitfaden (ISO 56008:2024)
Dieses Dokument enthält einen Leitfaden für die Festlegung, Umsetzung, Bewertung und Verbesserung von Messungen, die für ein wirksames Management von Innovationsaktivitäten in einer Organisation erforderlich sind. Es legt die Grundlagen der Messung von Innovationsabläufen fest und dient als Anleitung zu deren Anwendung in den folgenden vier Bereichen:
Messungen für die Einführung und Ergreifung von Innovationsinitiativen;
Messungen für Innovationsprozesse;
Messungen für Innovationsinitiativen;
Messungen von Innovationsportfolios.
Dieses Dokument ist vorgesehen für die Anwendung durch:
Organisationen, die bestrebt sind, einen Ansatz zur Messung von Innovationsabläufen festzulegen und umzusetzen;
Organisationen und interessierte Parteien, die bestrebt sind, die Bereiche Rechenschaftspflicht, Transparenz und evidenzbasierte Beurteilung von Innovationsabläufen zu verbessern;
Kunden, Investoren und andere interessierte Parteien, die ihr Vertrauen in das die Innovationsabläufe steuernde Management der Organisation und dessen Ergebnisse bestätigt zu sehen wünschen;
Anbieter von Schulungen zu Innovationsabläufen und deren Messungen, einschließlich Beurteilung und Beratung zur Erzielung von Ergebnissen;
Fachleuten für die Bewertung von Innovationsabläufen und die Auswirkungseinschätzung, die die Anwendung einer harmonisierten internationalen Leitfadennorm bevorzugen;
Entscheidungsträger in der Innovationspolitik und Programmmanager, die Belege für die Fortschritte und die gewünschten Resultate der durch öffentliche Politik und Programme geförderten Innovationsaktivitäten zu erhalten wünschen.
Alle in diesem Leitfaden enthaltenen Anleitungen sind allgemeiner Art und vorgesehen für die Anwendbarkeit auf
alle Arten von Organisationen, unabhängig von der Branche oder ihrer Größe, ob privat, öffentlich, gemeinnützig, staatlich oder gesellschaftlich,
alle Arten von Innovationen (z. B. Produkte, Dienstleistungen, Prozesse, Modelle und Verfahren), von inkrementellen bis hin zu radikalen,
alle Arten von Zeithorizonten, von der kurzfristigen bis zur langfristigen Bewertung und Messung.
Management de l’innovation - Outils et méthodes pour les mesures des opérations d’innovation - Recommandations (ISO 56008:2024)
Le présent document fournit des recommandations relatives à la définition, la mise en œuvre, l’évaluation et l’amélioration des mesures nécessaires à la gestion efficace des activités d’innovation au sein d’un organisme. Il établit les principes fondamentaux des mesures des opérations d’innovation et guide leur application dans les quatre domaines suivants:
— mesures relatives à l’établissement et au lancement d’initiatives d’innovation;
— mesures relatives aux processus d’innovation;
— mesures relatives aux initiatives d’innovation;
— mesures relatives aux portefeuilles d’innovation.
Le présent document s’applique:
— aux organismes qui cherchent à définir et à mettre en œuvre une approche de mesure des opérations d’innovation;
— aux organismes et parties intéressées qui cherchent à améliorer les domaines de responsabilité managériale, de transparence et d’évaluation fondée sur des preuves des opérations d’innovation;
— aux clients, aux investisseurs et autres parties intéressées qui cherchent à s’assurer du management des opérations d’innovation de l’organisme et de ses résultats;
— aux prestataires de formation aux opérations d’innovation et aux mesures, y compris l’évaluation et le conseil pour obtenir des résultats;
— aux experts dans l’évaluation des opérations d’innovation et de l’impact, en favorisant l’utilisation d’une Norme internationale harmonisée de recommandations;
— aux décideurs et responsables de programmes en matière d’innovation qui cherchent à obtenir des preuves des progrès et des effets souhaités des activités d’innovation soutenues par les politiques et les programmes publics.
Toutes les recommandations fournies dans le présent document sont génériques et destinées à s’appliquer à:
— tous les types d’organismes, quels que soient leur secteur ou leur taille, qu’ils soient privés, publics, à but non lucratif, gouvernementaux ou sociétaux;
— tous les types d’innovations (par exemple, produit, service, processus, modèle et méthode) allant des innovations incrémentales jusqu’aux innovations radicales;
— tous les types d’horizons temporels, de l’évaluation et de mesures à court terme jusqu’à long terme.
Upravljanje inovativnosti – Orodja in metode za merjenje inovativnega procesa – Napotki (ISO 56008:2024)
Pomembne meritve, ki vodijo do pravočasnega učenja, korektivnih ukrepov in izboljšav, so ključne za podporo upravljanja inovacijskih dejavnosti v organizaciji, s čimer se zagotovita njeno preživetje in uspešen razvoj (tj. večja konkurenčnost za podjetja in/ali večja učinkovitost in pomembnost za javne organizacije).
Ta predlagani standard o orodjih in metodah dopolnjuje standard ISO 56002 o sistemu upravljanja inovacij. Podaja napotke za opredelitev, izvedbo, vrednotenje in nadaljnjo izboljšavo meritev, potrebnih za učinkovito upravljanje inovativnih procesov v organizaciji.
Ta standard zlasti usmerja:
– načrtovanje za uskladitev merjenja inovacij s strategijo, operativnimi cilji in sistemom upravljanja inovacij organizacije;
– izbiro kazalnikov za merjenje napredka inovacijskih dejavnosti in uspešnosti portfelja inovacij;
– oblikovanje načinov za merjenje posameznega kazalnika (s kvantitativnimi ali kvalitativnimi metrikami) na jasen in učinkovit način;
– izbiro pogostosti in pričakovanih ciljev uspešnosti za merjenje inovacij;
– zagotavljanje potrebne podpore za učinkovito merjenje inovacij in upravljanje njihovega razvoja: financiranje, ljudje, infrastruktura, pravni vidiki, dokumentacija in komunikacije;
– vrednotenje rezultatov meritev, izvajanje korektivnih ukrepov, učenje in komuniciranje;
– pregled in posodobitev postopka merjenja inovacij organizacije v smislu učinkovitosti pri doseganju načrtovanih rezultatov inovacij in zmanjševanju tveganj.
Smernice za merjenje inovacij, ki jih zagotavlja ta standard, so uporabne za vse vrste organizacij (ne glede na sektor in velikost) in vse vrste inovacij (neodvisno od časovnega obdobja).
Ta standard podaja splošne napotke. Čeprav navaja nekaj primerov meritev v uporabi, ne predpisuje posebnih orodij, metod za merjenje inovacij ali metrik.
General Information
Standards Content (Sample)
SLOVENSKI STANDARD
01-julij-2024
Upravljanje inovativnosti – Orodja in metode za merjenje inovativnega procesa –
Napotki (ISO 56008:2024)
Innovation management - Tools and methods for innovation operation measurements -
Guidance (ISO 56008:2024)
Innovationsmanagement - Werkzeuge und Methoden für die Messung von
Innovationsabläufen - Leitfaden (ISO 56008:2024)
Management de l’innovation - Outils et méthodes pour les mesures des opérations
d’innovation - Recommandations (ISO 56008:2024)
Ta slovenski standard je istoveten z: EN ISO 56008:2024
ICS:
03.100.40 Raziskave in razvoj Research and development
03.100.70 Sistemi vodenja Management systems
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
EN ISO 56008
EUROPEAN STANDARD
NORME EUROPÉENNE
May 2024
EUROPÄISCHE NORM
ICS 03.100.01; 03.100.40
English Version
Innovation management - Tools and methods for
innovation operation measurements - Guidance (ISO
56008:2024)
Management de l'innovation - Outils et méthodes pour Innovationsmanagement - Werkzeuge und Methoden
les mesures des opérations d'innovation - für die Messung von Innovationsabläufen - Leitfaden
Recommandations (ISO 56008:2024) (ISO 56008:2024)
This European Standard was approved by CEN on 26 April 2024.
CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this
European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references
concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN
member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management
Centre has the same status as the official versions.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye and
United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2024 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 56008:2024 E
worldwide for CEN national Members.
Contents Page
European foreword . 3
European foreword
This document (EN ISO 56008:2024) has been prepared by Technical Committee ISO/TC 279
"Innovation management" in collaboration with Technical Committee CEN/TC 389 “Innovation
Management” the secretariat of which is held by UNE.
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by November 2024, and conflicting national standards
shall be withdrawn at the latest by November 2024.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
Any feedback and questions on this document should be directed to the users’ national standards
body/national committee. A complete listing of these bodies can be found on the CEN website.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of
North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye and the
United Kingdom.
Endorsement notice
The text of ISO 56008:2024 has been approved by CEN as EN ISO 56008:2024 without any modification.
International
Standard
ISO 56008
First edition
Innovation management — Tools
2024-04
and methods for innovation
operation measurements —
Guidance
Management de l’innovation — Outils et méthodes pour les
mesures des opérations d’innovation — Recommandations
Reference number
ISO 56008:2024(en) © ISO 2024
ISO 56008:2024(en)
© ISO 2024
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
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Published in Switzerland
ii
ISO 56008:2024(en)
Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 2
4 Fundamentals of innovation operation measurements . 4
4.1 Principles of innovation management and innovation operation measurements .4
4.2 Innovation operation measurements process .5
4.3 Innovation operation measurement framework, indicators and metrics .6
4.3.1 General .6
4.3.2 Frameworks for innovation operation measurements .6
4.3.3 Innovation indicators .7
4.3.4 Innovation metrics .7
4.4 Leadership and strategy for innovation operation measurements .8
4.4.1 Leadership.8
4.4.2 Innovation operation measurement strategy .9
4.5 Planning and designing innovation operation measurements .9
4.5.1 Innovation operation measurements plan .9
4.5.2 Design of innovation operation measurements .10
4.6 Support for innovation operation measurements .11
4.7 Data collection and action . 12
4.7.1 General . 12
4.7.2 Gathering measurement data . 12
4.7.3 Analyzing measurement data . 12
4.7.4 Measurement-based corrective action . 13
4.7.5 Measurement-based learning and improvement. 13
5 Measurements for establishing innovation operations .13
5.1 General . 13
5.2 Context measurements for establishing innovation initiatives.14
5.3 Measurements of leadership and culture for establishing innovation initiatives . 15
5.4 Measurements of planning and support for establishing innovation initiatives . 15
6 Innovation process measurements . 17
6.1 General .17
6.2 Measurements for identifying innovation opportunities .18
6.3 Measurements in creating innovation concepts .19
6.4 Measurements in validating concepts .19
6.5 Measurements in developing innovation solutions . 20
6.6 Measurements in deploying innovation solutions .21
7 Innovation initiative measurements .21
7.1 General .21
7.2 Measurements in the preparation of innovation initiatives . 22
7.3 Measurements of activities towards initiative concept validation . 23
7.4 Measurements of activities in development of initiative solution. 23
7.5 Measurements of activities in initiative solution deployment . 23
7.6 Measurements of innovation initiative outcomes .24
8 Innovation portfolio measurements .24
8.1 Measuring portfolios of innovation initiatives .24
8.2 Selecting a balanced set of innovation portfolio measurements . 26
8.3 Innovation portfolio constituent analysis (IPCA) maps and review scorecards . .27
9 Assessing and improving innovation operation measurements .27
9.1 Establishing the assessment .
...
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