Railway applications - Call for aid and communication device - Requirements

This European Standard specifies the functional requirements of the Call For Aid and Communication device fitted in trains:
-   the functional requirements for a Call For Aid and Communication device;
-   the dynamic analysis of the Call For Aid system.
NOTE 1   Call For Aid function on existing vehicles may require modification to work in conjunction with vehicles that comply with this European Standard.
NOTE 2   The Call For Aid function is separated from the Passenger Alarm System (PAS), which is provided to deal with emergency situations. The PAS is described in EN 16334.
NOTE 3   The Communication device is different from PAS, but it can share some parts of the PAS to achieve its functionalities.

Bahnanwendungen - Hilferufvorrichtung und Kommunikationseinrichtungen für Fahrgäste - Anforderungen

Diese Europäische Norm legt funktionale Anforderungen an Hilferufvorrichtungen und Kommunikationseinrichtungen, die in Zügen eingebaut sind, fest:
-   die funktionalen Anforderungen für eine Hilferufvorrichtung und Kommunikationseinrichtung;
-   die dynamische Analyse eines Hilferufsystems.
ANMERKUNG 1   Bei Hilferufsystemen bestehender Fahrzeuge sind unter Umständen Anpassungen erforderlich, so dass diese mit Fahrzeugen kompatibel sind, die der vorliegenden Europäischen Norm entsprechen.
ANMERKUNG 2   Die Hilferuffunktion wird getrennt vom Fahrgastalarmsystem (PAS) betrachtet, welches für Notfälle konzipiert wurde. Das PAS ist in prEN 16334 beschrieben.
ANMERKUNG 3   Die Kommunikationseinrichtung gehört nicht zum PAS, kann jedoch Bestandteile des PAS nutzen, um ihre Funktionalität zu erreichen.

Applications ferroviaires - Dispositif de demande d'aide et de communication à disposition des passagers - Prescriptions

La présente norme spécifie les exigences fonctionnelles relatives au dispositif de demande d'aide et de communication installé dans les trains :
-   les exigences fonctionnelles relatives à un dispositif de demande d'aide et de communication ;
-   l'analyse dynamique du système de demande d'aide.
NOTE 1   La fonction de demande d'aide sur les véhicules existants peut nécessiter une modification pour fonctionner avec des véhicules conformes à la présente norme.
NOTE 2   La fonction de demande d'aide est séparée du système d'alarme passager (PAS) qui est fourni pour gérer des situations d'urgence. Le PAS est décrit dans l'EN 16334.
NOTE 3   Le dispositif de communication est différent du PAS, mais il peut partager certaines parties du PAS pour réaliser ses fonctionnalités.

Železniške naprave - Naprava za klic v sili in naprave za sporočanje, namenjene potnikom - Zahteve

Ta evropski standard določa funkcionalne zahteve glede sistemov za klic v sili in naprav za sporočanje, nameščenih v vlakih:
– funkcionalne zahteve za sistem za klic v sili in napravo za sporočanje;
– dinamična analiza sistema za klic v sili.
OPOMBA 1: Za funkcijo za klic v sili v obstoječih vozilih se lahko zahteva izvedba sprememb za delovanje v povezavi z vozili, ki so v skladu s tem evropskim standardom.
OPOMBA 2: Funkcija za klic v sili je ločena od potniškega alarmnega sistema (PAS), ki se uporablja za primere v sili. Sistem PAS je opisan v standardu EN 16334.
OPOMBA 3: Naprava za sporočanje se razlikuje od sistema PAS, vendar lahko za svoje delovanje souporablja nekatere komponente sistema PAS.

General Information

Status
Published
Public Enquiry End Date
31-Jan-2014
Publication Date
20-Jan-2016
Technical Committee
Current Stage
6060 - National Implementation/Publication (Adopted Project)
Start Date
14-Jan-2016
Due Date
20-Mar-2016
Completion Date
21-Jan-2016

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2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Bahnanwendungen - Hilferufvorrichtung und Kommunikationseinrichtungen für Fahrgäste - AnforderungenApplications ferroviaires - Dispositif de demande d'aide et de communication à disposition des passagers - PrescriptionsRailway applications - Call for aid and communication device - Requirements45.060.01Železniška vozila na splošnoRailway rolling stock in general35.240.60Uporabniške rešitve IT v transportu in trgoviniIT applications in transport and trade13.320Alarmni in opozorilni sistemiAlarm and warning systemsICS:Ta slovenski standard je istoveten z:EN 16683:2015SIST EN 16683:2016en,fr,de01-marec-2016SIST EN 16683:2016SLOVENSKI

STANDARD
SIST EN 16683:2016
EUROPEAN STANDARD NORME EUROPÉENNE EUROPÄISCHE NORM
EN 16683
December
t r s w ICS
s uä u t râ
v wä r x rä r s English Version

Railway applications æ Call for aid and communication device æ Requirements Applications ferroviaires æ Dispositifs d 5appel à l 5aide et de communication à disposition des passagers æ Prescriptions

Bahnanwendungen æ Hilferufvorrichtung und Kommunikationseinrichtung für Fahrgäste æ Anforderungen This European Standard was approved by CEN on

y November
t r s wä

egulations which stipulate the conditions for giving this European Standard the status of a national standard without any alterationä Upætoædate lists and bibliographical references concerning such national standards may be obtained on application to the CENæCENELEC Management Centre or to any CEN memberä

translation under the responsibility of a CEN member into its own language and notified to the CENæCENELEC Management Centre has the same status as the official versionsä

CEN members are the national standards bodies of Austriaá Belgiumá Bulgariaá Croatiaá Cyprusá Czech Republicá Denmarká Estoniaá Finlandá Former Yugoslav Republic of Macedoniaá Franceá Germanyá Greeceá Hungaryá Icelandá Irelandá Italyá Latviaá Lithuaniaá Luxembourgá Maltaá Netherlandsá Norwayá Polandá Portugalá Romaniaá Slovakiaá Sloveniaá Spainá Swedená Switzerlandá Turkey andUnited Kingdomä

EUROPEAN COMMITTEE FOR STANDARDIZATION COMITÉ EUROPÉEN DE NORMALISATION EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre:
Avenue Marnix 17,
B-1000 Brussels

t r s w CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Membersä Refä Noä EN

s x x z uã t r s w ESIST EN 16683:2016

EN 16683:2015 (E) 2 Contents Page European foreword ....................................................................................................................................................... 3 1 Scope .................................................................................................................................................................... 4 2 Normative references .................................................................................................................................... 4 3 Terms, definitions and abbreviations ..................................................................................................... 4 3.1 Terms and definitions ................................................................................................................................... 4 3.2 Abbreviations ................................................................................................................................................... 5 4 CFA ........................................................................................................................................................................ 6 4.1 CFA interfaces overview ............................................................................................................................... 6 4.2 CFA general requirements ........................................................................................................................... 6 4.3 Basic CFA ............................................................................................................................................................ 7 4.3.1 Minimum requirements of the basic CFA ............................................................................................... 7 4.3.2 Local basic CFA devices ................................................................................................................................. 8 4.4 CFA isolation ..................................................................................................................................................... 8 4.5 CFAD operation requirements ................................................................................................................... 8 4.5.1 Actions and feedback at the CFAD location ........................................................................................... 8 4.5.2 Actions at train level ...................................................................................................................................... 9 4.6 CFAD operation in sleeping coach .......................................................................................................... 10 4.7 Locating operated CFAD ............................................................................................................................ 10 4.8 Acknowledgements and feedback.......................................................................................................... 10 4.8.1 SOO acknowledgement and feedback recommendations ............................................................. 10 4.8.2 DOO acknowledgement requirements ................................................................................................. 10 4.8.3 DOO feedback to passengers .................................................................................................................... 11 4.9 CFAD reset ....................................................................................................................................................... 11 4.10 Dynamic analysis of the CFA function ................................................................................................... 11 5 Communication device ............................................................................................................................... 12 5.1 Introduction ................................................................................................................................................... 12 5.2 General requirements ................................................................................................................................ 12 5.3 Communication device interface design requirements ................................................................. 13 5.4 Communication within a sleeping coach ............................................................................................. 13 5.5 Communication priority requirements ............................................................................................... 13 Annex A (informative)

CFA train broadcast audible signal tone for cross border trains ............... 14 Annex B (informative)

Flowchart of CFA operation ..................................................................................... 15 Annex C (informative)

Communication device passenger interface ...................................................... 17 Annex ZA (informative)

Relationship between this European Standard and the Essential Requirements of EU Directive 2008/57/EC ....................................................................................... 18 Bibliography ................................................................................................................................................................. 20

SIST EN 16683:2016

EN 16683:2015 (E) 3 European foreword This document (EN 16683:2015) has been prepared by Technical Committee CEN/TC 256 “Railway applications”, the secretariat of which is held by DIN. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by June 2016, and conflicting national standards shall be withdrawn at the latest by June 2016. This document has been prepared under a mandate given to CEN by the European Commission and the European Free Trade Association, and supports essential requirements of EU Directive(s). For relationship with EU Directive(s), see informative Annex ZA, which is an integral part of this document. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent rights. According to the CEN/CENELEC Internal Regulations, the national standards organisations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom. SIST EN 16683:2016

EN 16683:2015 (E) 4 1 Scope This European Standard specifies: — the functional requirements for a Call For Aid and Communication device; — the dynamic analysis of the Call For Aid system. NOTE 1 The Call For Aid function on existing vehicles may require modification to work in conjunction with vehicles that comply with this European Standard. NOTE 2 The Call For Aid function is separate from the Passenger Alarm System (PAS), which is provided to deal with emergency situations. The PAS is described in EN 16334. NOTE 3 The communication device is different from the PAS, but it can share some parts of the PAS to achieve its functionalities. NOTE 4 The PAS is regarded as a safety relevant system whereas the CFA and communication device are non-safety relevant aids to passengers. 2 Normative references The following documents, in whole or in part, are normatively referenced in this document and are indispensable for its application. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies. EN 16334, Railway applications - Passenger Alarm System - System requirements prEN 16584 (all parts), Railway applications — Design for PRM use — General requirements prEN 16585 (all parts), Railway applications — Design for PRM use — Equipment and Components onboard Rolling Stock ISO 3864-1, Graphical symbols — Safety colours and safety signs — Part 1: Design principles for safety signs and safety markings 3 Terms, definitions and abbreviations 3.1 Terms and definitions For the purposes of this document, the following terms and definitions apply. 3.1.1 authorized person operational people authorized to deal with the situation following CFAD or communication device operation Note 1 to entry An authorized person could be, for example, either staff on the train or at a call centre as defined by operating rules. 3.1.2 call for aid CFA system used to enable passengers to inform an authorized person or the driver of a request for help SIST EN 16683:2016

EN 16683:2015 (E) 5 3.1.3 call for aid device CFAD device used to trigger the CFA by a passenger 3.1.4 CFAD operated status of the CFAD (for example a push button) when its passenger interface is manipulated in order to change its status and send information to the CFA system 3.1.5 communication device system used to enable the passengers to speak to authorized persons 3.1.6 communication device interface interface used by the passenger to speak to authorized persons 3.1.7 driver only operation DOO train without authorized persons on board, except the driver 3.1.8 public address PA system used by authorized persons to broadcast to the passenger areas Note 1 to entry: This is also known as audible communication system. 3.1.9 sleeping car attendant dedicated authorized person who is responsible for sleeping car(s) during night operation 3.1.10 staff on board operation SOO train with authorized persons on board in addition to the driver 3.2 Abbreviations For the purposes of this document, the following abbreviated terms apply. DMI Driver machine interface PAS Passenger alarm system (defined in EN 16334) PRM Persons with disabilities and persons with reduced mobility TCMS Train control and monitoring system SIST EN 16683:2016

EN 16683:2015 (E) 6 4 CFA 4.1 CFA interfaces overview The CFA overview is summarized, as an example, by Figure 1 — Example of CFA general overview to show the different CFA system elements and their interaction through the train. It also shows those elements considered mandatory and those considered optional. NOTE CFA provision is primarily for PRM passengers, but it can be used by any passenger on the train. The different elements are more precisely described in the following clauses.

Key
shaded box - mandatory CFA system element

dotted box - optional CFA system element 1 CFA passenger interface (includes 2, 3, 4 and 5) 11 visual and acoustic devices 2 visual and acoustic feedback 12 acknowledgement button 3 CFAD (push button) 13 remote reset command (active cab only) 4 microphone/loudspeaker 14 wireless link 5 resetting device 15 recorder 6 visual location 16 passenger information system 7 CFA Function 17 others 8 authorized persons (optional for DOO) 18 TCMS 9 broadcast to inform the authorized persons on board that a CFAD has been operated 19 audio/intercom communication system 10 active driver cab or authorized persons area (if applicable) 20 location of operated CFAD Figure 1 — Example of CFA general overview 4.2 CFA general requirements The CFA shall have no interaction with the brake system. The CFA shall not adversely interfere with the operation of the PAS. SIST EN 16683:2016

EN 16683:2015 (E) 7 The CFA shall not adversely interfere with the operation of the communication device. For units designed to always be operated with authorized persons on board (SOO), the facilities for the authorized person shall be provided with the functionality to deal with the CFA operation, as set out in this European Standard. In this situation any action by the driver during CFA operation should not be required. For units designed to be operated always by the driver alone (DOO), the active driver cab shall be provided with the functionality to deal with the CFA operation, as set out in this European Standard. An external call centre may be advised in parallel to the driver. NOTE The above requirements are to prevent the CFA having a direct impact on the driver's ability to control the train. For units designed to be operated as DOO or SOO, a device may be provided to suspend the active driver cab CFA functionality when authorized persons are on board. The operating mode selected by the device for the CFA should be consistent with the operating mode selected for door closing function (driver only operation or staff control). This European Standard does not define when suspending the active driver cab CFA functionality is permitted, as this shall be described through operational rules. All the changes of state of the CFA, including all the CFADs (operation, acknowledgement, reset, etc.), should be recorded. The design of the CFAD passenger interfaces shall comply with prEN 16584 (all parts) and prEN 16585 (all parts). At the locations where the CFAD is provided, it is permitted to support this operation with a communication channel. In this case, the operation of the CFAD shall also provide the additional functions of the communication device as defined in Clause 5 and a separate passenger operated communication device is not needed. 4.3 Basic CFA 4.3.1 Minimum requirements of the basic CFA The aim of the basic CFA is to indicate to the authorized person that a CFAD has been operated. As a minimum the following requirements shall be fulfilled: — an acoustic signal shall be broadcast within the vehicle and other vehicles connected to alert the authorized persons; — for the CFAD in a sleeping compartment and universal toilets, there shall be a visible signal outside these rooms but inside the vehicle; NOTE 1 For example, flashing the occupied light for universal toilet. NOTE 2 Universal toilets are defined in the technical specification for interoperability for persons with reduced mobility (PRM TSI). — the basic CFA shall be available in all train modes where passengers are allowed to be on the vehicle; — the basic CFA does not include a communication channel or feedback of authorized persons acknowledgement. NOTE 3 This is deemed to be the minimum requirements to comply with the PRM TSI. SIST EN 16683:2016

EN 16683:2015 (E) 8 4.3.2 Local basic CFA devices The basic provision shall include: — CFAD; — acoustic device for feedback; — visual indicators for feedback; — information labels explaining the CFA operations. NOTE For further information see prEN 16584-1 (contrast) and prEN 16584-2 (tactile). 4.4 CFA isolation Isolation of the function by intentional action shall only be possible by an authorized person. NOTE 1 The operating rules associated with this isolation are outside the scope of this European Standard. It should be possible to isolate individual devices composing the CFA (for example some CFAD) without affecting the overall availability of the CFA. NOTE 2 The operating consequences of CFAD isolation are outside the scope of this European Standard. Isolation of the CFA shall be traceable. The CFA shall inform the authorized person and/or the driver that part or all the CFA has been isolated. NOTE 3 Examples: sealed switch and note in incident report for the train, or recorded in an electronic system. 4.5 CFAD operation requirements 4.5.1 Actions and feedback at the CFAD location The actions after the operation of a CFAD shall be: — a local feedback (visual and audi

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