SIST EN 15602:2022

Private security services - Terminology

This standard applies to providers of security services.

Sicherheitsdienstleister/Sicherungsdienstleister - Begriffe

Diese Norm gilt für Anbieter und Kunden von Sicherheitsdienstleistungen.

Prestations de services de sécurité privées - Vocabulaire

Le présent document s’applique aux entreprises prestataires de services de sécurité et à leurs clients.

Storitve zasebnega varovanja - Terminologija

Ta standard se uporablja za ponudnike storitev varovanja.

General Information

• Status: Published
• Public Enquiry End Date: 31-Jan-2021
• Publication Date: 28-Mar-2022
• ICS: 01.040.03 - Services. Company organization, management and quality. Administration. Transport. Sociology. (Vocabularies)
• ICS: 01.040.13 - Environment. Health protection. Safety (Vocabularies)
• ICS: 03.080.20 - Services for companies
• ICS: 13.310 - Protection against crime
• Technical Committee: I11 - Imaginarni 11
• Current Stage: 6060 - National Implementation/Publication (Adopted Project)
• Start Date: 24-Mar-2022
• Due Date: 29-May-2022
• Completion Date: 29-Mar-2022
• Ref Project: EN 15602:2022 - Private security services - Terminology

RELATIONS

• Revised: SIST EN 15602:2008 - Security service providers - Terminology
• Effective Date: 21-Mar-2018
• Replaces: SIST EN 15602:2008 - Security service providers - Terminology
• Effective Date: 23-Mar-2022

Standards Content (sample)

SLOVENSKI STANDARD
SIST EN 15602:2022
01-maj-2022
Nadomešča:
SIST EN 15602:2008
Storitve zasebnega varovanja - Terminologija
Private security services - Terminology
Sicherheitsdienstleister/Sicherungsdienstleister - Begriffe
Prestations de services de sécurité privées - Vocabulaire
Ta slovenski standard je istoveten z: EN 15602:2022
ICS:
01.040.03 Storitve. Organizacija Services. Company
podjetja, vodenje in kakovost. organization, management
Uprava. Transport. and quality. Administration.
Sociologija. (Slovarji) Transport. Sociology.
(Vocabularies)
01.040.13 Okolje. Varovanje zdravja. Environment. Health
Varnost (Slovarji) protection. Safety
(Vocabularies)
03.080.20 Storitve za podjetja Services for companies
13.310 Varstvo pred kriminalom Protection against crime
SIST EN 15602:2022 en,fr,de

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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SIST EN 15602:2022
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SIST EN 15602:2022
EN 15602
EUROPEAN STANDARD
NORME EUROPÉENNE
March 2022
EUROPÄISCHE NORM
ICS 01.040.03; 01.040.13; 03.080.20; 13.310 Supersedes EN 15602:2008
English Version
Private security services - Terminology

Prestations de services de sécurité privées - Sicherheitsdienstleister/Sicherungsdienstleister -

Vocabulaire Begriffe
This European Standard was approved by CEN on 24 January 2022.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this

European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references

concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN

member.

This European Standard exists in three official versions (English, French, German). A version in any other language made by

translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management

Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,

Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,

Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and

United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels

© 2022 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN 15602:2022 E

worldwide for CEN national Members.
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SIST EN 15602:2022
EN 15602:2022 (E)
Contents Page

European foreword ............................................................................................................................................ 3

Introduction .......................................................................................................................................................... 4

1 Scope .......................................................................................................................................................... 5

2 Normative references .......................................................................................................................... 5

3 Terms and definitions ......................................................................................................................... 5

3.1 Training .................................................................................................................................................... 5

3.2 Personnel ................................................................................................................................................. 6

3.3 Manned security services................................................................................................................... 7

3.4 Mobile patrols ........................................................................................................................................ 7

3.5 Alarm response ...................................................................................................................................... 7

3.6 Key holding ............................................................................................................................................. 8

3.7 Event security ......................................................................................................................................... 8

3.8 Door security .......................................................................................................................................... 8

3.9 Close protection ..................................................................................................................................... 9

3.10 Public order services ........................................................................................................................... 9

3.11 General...................................................................................................................................................... 9

Index ................................................................................................................................................................... 12

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SIST EN 15602:2022
EN 15602:2022 (E)
European foreword

This document (EN 15602:2022) has been prepared by Technical Committee CEN/TC 439 “Private

security services”, the secretariat of which is held by ASI.

This European Standard shall be given the status of a national standard, either by publication of an

identical text or by endorsement, at the latest by September 2022, and conflicting national standards shall

be withdrawn at the latest by September 2022.

Attention is drawn to the possibility that some of the elements of this document may be the subject of

patent rights. CEN shall not be held responsible for identifying any or all such patent rights.

This document supersedes EN 15602:2008.

In comparison with the previous edition, the following technical modifications have been made:

— The terms and definitions have been updated to the growing need for the use of common terminology

and concepts for providers and customers of security services.

Any feedback and questions on this document should be directed to the users’ national standards body.

A complete listing of these bodies can be found on the CEN website.

According to the CEN-CENELEC Internal Regulations, the national standards organisations of the

following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia,

Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland,

Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of North

Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United

Kingdom.
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SIST EN 15602:2022
EN 15602:2022 (E)
Introduction

While private security is regulated by legislation in each country, there is a growing need for the use of

common terminology and concepts. This document describes the common terms in the standards that

are produced or maintained by the CEN/TC 439 “Private Security Services”. The primary goal is to ensure

that the users of the CEN/TC 439 standards understand the common terms they face while reading the

standards. Secondarily, this standard contains terms that may not occur in any standard drafted and

maintained by CEN/TC 439. These are defined for the purpose of achieving common understanding in

general.

Terms that are specific to individual sectors (e.g. airport or maritime) are defined within sector

standards. An up-to-date portfolio of CEN/TC 439 standards can be found on the CEN website.

This document is the second edition. There are two main changes compared with the first edition. Firstly,

several terms have been added and some have been deleted. Secondly, this edition comes with an

introduction.
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SIST EN 15602:2022
EN 15602:2022 (E)
1 Scope
This document applies to providers and customers of security services.
2 Normative references
There are no normative references in this document.
3 Terms and definitions

ISO and IEC maintain terminological databases for use in standardization at the following addresses:

— ISO Online browsing platform: available at https://www.iso.org/obp
— IEC Electropedia: available at https://www.electropedia.org/
3.1 Training
3.1.1
basic training

training to prepare for work as a security officer to acquire the minimum level of skills

3.1.2
refresher training

systematic and regular training program to maintain and update previously achieved skills

3.1.3
additional training

systematic and regular training program to develop previously achieved skills as well as acquire new

skills
3.1.4
specialised training
training designed to provide necessary supplementary skills
3.1.5
training provider

entity authorised by the relevant authority for providing certified training for security officers

Note 1 to entry: A training provider could be considered as a training centre.
3.1.6
training certificate
proof of successfully completed training
3.1.7
training instructor
person qualified and competent who provides the required security training
3.1.8
training supervisor

qualified and competent member of staff responsible for supervising and documentation of all content

and aspects of training
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SIST EN 15602:2022
EN 15602:2022 (E)
3.2 Personnel
3.2.1
ancillary staff

security staff not directly employed in duties falling within the definition of a security officer or relevant

employment who may have access to information of a confidential nature
3.2.2
provisional employment

initial period of employment during which the security screening should be completed

3.2.3
security officer
security guard

person who is paid a fee, wage or salary and is trained and screened and performs a private security

function
Note 1 to entry: Private security officer function could be for example:

— prevention or detection of intrusion, unauthorized entry (access control) or activi

...

SLOVENSKI STANDARD
oSIST prEN 15602:2021
01-januar-2021
Ponudniki varnostnih storitev - Terminologija
Security service providers - Terminology
Sicherheitsdienstleister/Sicherungsdienstleister - Terminologie
Entreprises prestataires de services de sécurité - Terminologie
Ta slovenski standard je istoveten z: prEN 15602
ICS:
01.040.03 Storitve. Organizacija Services. Company
podjetja, vodenje in kakovost. organization, management
Uprava. Transport. and quality. Administration.
Sociologija. (Slovarji) Transport. Sociology.
(Vocabularies)
01.040.13 Okolje. Varovanje zdravja. Environment. Health
Varnost (Slovarji) protection. Safety
(Vocabularies)
03.080.20 Storitve za podjetja Services for companies
13.310 Varstvo pred kriminalom Protection against crime
oSIST prEN 15602:2021 en,fr,de

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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oSIST prEN 15602:2021
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oSIST prEN 15602:2021
DRAFT
EUROPEAN STANDARD
prEN 15602
NORME EUROPÉENNE
EUROPÄISCHE NORM
November 2020
ICS 01.040.03; 01.040.13; 03.080.20; 13.310 Will supersede EN 15602:2008
English Version
Security service providers - Terminology

Entreprises prestataires de services de sécurité - Sicherheitsdienstleister/Sicherungsdienstleister -

Terminologie Terminologie

This draft European Standard is submitted to CEN members for enquiry. It has been drawn up by the Technical Committee

CEN/TC 439.

If this draft becomes a European Standard, CEN members are bound to comply with the CEN/CENELEC Internal Regulations

which stipulate the conditions for giving this European Standard the status of a national standard without any alteration.

This draft European Standard was established by CEN in three official versions (English, French, German). A version in any other

language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC

Management Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,

Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,

Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and

United Kingdom.

Recipients of this draft are invited to submit, with their comments, notification of any relevant patent rights of which they are

aware and to provide supporting documentation.

Warning : This document is not a European Standard. It is distributed for review and comments. It is subject to change without

notice and shall not be referred to as a European Standard.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels

© 2020 CEN All rights of exploitation in any form and by any means reserved Ref. No. prEN 15602:2020 E

worldwide for CEN national Members.
---------------------- Page: 3 ----------------------
oSIST prEN 15602:2021
prEN 15602:2020 (E)
Contents Page

European foreword ............................................................................................................................................ 3

Introduction .......................................................................................................................................................... 4

1 Scope .......................................................................................................................................................... 5

2 Normative references .......................................................................................................................... 5

3 Terms and definitions ......................................................................................................................... 5

3.1 Training .................................................................................................................................................... 5

3.2 Personnel selection .............................................................................................................................. 6

3.3 Manned guarding .................................................................................................................................. 7

3.4 Mobile patrols ........................................................................................................................................ 7

3.5 Alarm response ...................................................................................................................................... 8

3.6 Key holding ............................................................................................................................................. 8

3.7 Event security ......................................................................................................................................... 9

3.8 Door security .......................................................................................................................................... 9

3.9 close protection ..................................................................................................................................... 9

3.10 Public order services ......................................................................................................................... 10

3.11 General.................................................................................................................................................... 10

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oSIST prEN 15602:2021
prEN 15602:2020 (E)
European foreword

This document (prEN 15602:2020) has been prepared by Technical Committee CEN/TC 439 “Private

security services”, the secretariat of which is held by ASI.
This document is currently submitted to the CEN Enquiry.
This document will supersede EN 15602:2008.

In comparison with the previous edition, the following technical modifications have been made:

— The terms and definitions have been updated to the growing need for the use of common terminology

and concepts for providers and customers of security services.
---------------------- Page: 5 ----------------------
oSIST prEN 15602:2021
prEN 15602:2020 (E)
Introduction

This document describes the common terms used in the standards that are produced or maintained by

the CEN/TC 439 “Private Security Services”. The goal is to ensure that the users/readers of the CEN/TC

439 standards understand the common terms they face while reading the standards.

Terms that are specific to individual sectors will be defined within that sector standard.

While private security is regulated by legislation in each country, there is a growing need for the use of

common terminology and concepts.

This document is the second edition. There are two main changes compared with the first edition. Firstly,

the structure has been changed. Secondly, several terms are added. This edition comes with an

introduction and two new subclauses. These clauses contain the sector specific terms from the maritime

and airport subject areas. As more sector-specific standards are published, this standard will need to be

reviewed accordingly.
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oSIST prEN 15602:2021
prEN 15602:2020 (E)
1 Scope
This document applies to providers and customers of security services.
2 Normative references
There are no normative references in this document.
3 Terms and definitions

ISO and IEC maintain terminological databases for use in standardization at the following addresses:

• IEC Electropedia: available at https://www.electropedia.org/
• ISO Online browsing platform: available at https://www.iso.org/obp
3.1 Training
3.1.1
basic training

training to prepare for work as a security officer/guard to acquire the minimum level of skills

3.1.2
refresher training

systematic and regular training program to maintain and update previously achieved skills

3.1.3
additional training

systematic and regular training program to develop previously achieved skills as well as acquire new

skills
3.1.4
specialised training
training designed to provide necessary supplementary skills
3.1.5
training provider

entity authorised by the relevant authority for providing certified training for security officers/guards

Note 1: A training provider could be considered as a training centre.
3.1.6
training certificate
proof of successfully completed training
3.1.7
training instructor
person qualified and competent who provides the required security training
3.1.8
training supervisor

member of staff responsible for supervising and recording all aspects of training

---------------------- Page: 7 ----------------------
oSIST prEN 15602:2021
prEN 15602:2020 (E)
3.2 Personnel selection
3.2.1
ancillary staff

all security staff not directly employed in duties falling within the definition of a security officer/guard or

relevant employment who may have access to information of a confidential nature
3.2.2
provisional employment

initial period of employment during which the security screening should be completed

3.2.3
relevant employment
employment which involves potential security risks
3.2.4
screening supervisor

member of staff responsible for supervising and recording all aspects of screening within the company

3.2.5
security officer/security guard

person who is paid a fee, wage or salary and is trained and screened and performs a private security

function
Note 1 to entry: The private security function could be for example:

— prevention or detection of intrusion, unauthorized entry (access control) or activity, vandalism or

trespass on public or private property;

— prevention or detection of theft, loss, embezzlement, misappropriation or concealment of merchandise,

money, bonds, stocks, notes or valuable documents or papers;
— protection of individuals;
— environmental protection and management in rural and maritime domains;

— enforcement of (whilst obeying) established company rules, regulations, policies and practices related

to crime reduction;

— participation in the provision of services entrusted with public security and/or critical infrastructure,

complementing the task of law enforcement authorities;
— reporting and apprehension of violators
...