Facility Management - Terms and definitions

This draft European standard gives relevant terms and definitions in the area of Facility Management. It also provides a structure of facility services.

Facility Management - Begriffe

Dieser europäische Norm-Entwurf enthält Begriffe, die für den Bereich des Facility Managements gelten.
Außerdem enthält er eine Struktur der Facility Services.

Facilities Management - Termes et définitions

Le présent projet de norme européenne fournit les termes et définitions applicables dans le domaine de la Facilities Management. Il fournit également une structure des services d'installations.

Upravljanje z objekti in s storitvami – Izrazi in definicije

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prEN 15221:2005
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SLOVENSKI oSIST prEN 15221:2005

PREDSTANDARD
september 2005
Upravljanje z objekti in s storitvami – Izrazi in definicije
Facility Management – Terms and definitions
ICS 01.040.03; 03.080.99; 91.040.01 Referenčna številka
oSIST prEN 15221:2005(en)
©  Standard je založil in izdal Slovenski inštitut za standardizacijo. Razmnoževanje ali kopiranje celote ali delov tega dokumenta ni dovoljeno

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EUROPEAN STANDARD
DRAFT
prEN 15221
NORME EUROPÉENNE
EUROPÄISCHE NORM
May 2005
ICS
English version
Facility Management - Terms and definitions
Facility Management - Begriffe
This draft European Standard is submitted to CEN members for enquiry. It has been drawn up by the Technical Committee CEN/TC 348.
If this draft becomes a European Standard, CEN members are bound to comply with the CEN/CENELEC Internal Regulations which
stipulate the conditions for giving this European Standard the status of a national standard without any alteration.
This draft European Standard was established by CEN in three official versions (English, French, German). A version in any other language
made by translation under the responsibility of a CEN member into its own language and notified to the Management Centre has the same
status as the official versions.
CEN members are the national standards bodies of Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,
Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia,
Slovenia, Spain, Sweden, Switzerland and United Kingdom.
Warning : This document is not a European Standard. It is distributed for review and comments. It is subject to change without notice and
shall not be referred to as a European Standard.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre: rue de Stassart, 36  B-1050 Brussels
© 2005 CEN All rights of exploitation in any form and by any means reserved Ref. No. prEN 15221:2005: E
worldwide for CEN national Members.

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prEN 15221:2005 (E)
Contents Page
Foreword.3
Introduction .4
1 Scope .5
2 Normative references .5
3 General terms and definitions.5
4 Facility services structure .6
Annex A (informative) Facility Management model .8
Annex B (informative) Structure of terms .11
Annex C (informative) Structure/scope of services.12

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prEN 15221:2005 (E)
Foreword
This document (prEN 15221:2005) has been prepared by Technical Committee CEN/TC 348 “Facility Management”,
the secretariat of which is held by NEN.
This document is currently submitted to the CEN Enquiry.
When published definitely, this European Standard should be given the status of a national standard, either by
publication of an identical text or by endorsement and conflicting national standards should be withdrawn.
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prEN 15221:2005 (E)
Introduction
Facility Management is still developing in various European countries. Driven by certain historical and cultural
circumstances, organizations and business areas have built different understandings and approaches. In general, all
private, business and public organization use buildings, assets and services to support their primary activities. By
coordinating these assets and services, by using management skills and by handling many changes in the
organizations environment, Facility Management influences its ability, to act proactively and provides all necessary
needs. This is done also to optimize the costs and performance of assets and services.
The main benefits of Facility Management approaches in organizations are:
– A clear and transparent communication between the demand side and the su
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