This document specifies the information exchanges between various parties' infrastructures that take place in support of DPM applications. It complements standards that address the design, security, applications and readability of Digital Postage Marks.
The following items will be addressed by this document:
-   identification of parties participating in exchanges of information described by this document;
-   identification of functions (interactions, use cases);
-   definition of parties’ respon...
view more

    • sale 10% off
    • Technical specification
      44 pages
      English language
    • e-Library read for
      1 day
    • sale 10% off
    • Technical specification
      43 pages
      English language
    • e-Library read for
      1 day

This document will specify the interface between the e-merchant (any commercial customer sending parcels) and the first logistic operator, including both public and private carriers. For the application of this document, a cross border parcel is a parcel crossing a border into and within Europe.
The interface composed on two items:
- the physical label attached on the parcel: contents, sizes, minimum requirements to guarantee the quality and efficiency of the logistic process (sorting, deliver...
view more

    • sale 10% off
    • Technical specification
      32 pages
      English language
    • e-Library read for
      1 day

This European Standard specifies complaints handling principles related to domestic and international postal services. It applies to both national and cross border services. The standard also gives guidance for compensation and redress procedures.
This European Standard may be applied to all types of postal service both Universal service and non-universal service and by all types of postal organizations. It defines various types of complaints and establishes a methodology for handling complaint...
view more

    • sale 10% off
    • Standard
      57 pages
      English language
    • e-Library read for
      1 day

A feasibility study to explore the use of real mail data in measurement of the transit time of end-to-end services for single piece crossborder priority mail.

    • sale 10% off
    • Technical report
      24 pages
      English language
    • e-Library read for
      1 day
    • sale 10% off
    • Technical report
      24 pages
      English language
    • e-Library read for
      1 day

This document covers physical properties and manufacturing requirements for envelopes having an address window on the flap side. It covers the main design features of the reverse envelope, notably of the flap and address window, and the materials used for the manufacturing thereof. It applies to reverse envelopes with advertising or communication printed on the plain side, eventually on its entire surface.
This document covers empty envelopes, but also finished mailpieces that have been properl...
view more

    • sale 10% off
    • Technical specification
      14 pages
      English language
    • e-Library read for
      1 day

ISO 19160-4:2017 defines key terms for postal addressing, postal address components and constraints on their use.
Specifically, ISO 19160-4:2017 defines postal address components organized into three hierarchical levels:
- elements, such as organization name or postcode, which have well-defined conceptual meaning and are not themselves made up of subordinate components, though they may be sub-divided for technical purposes;
- constructs, such as organization identification, which group elemen...
view more

    • sale 10% off
    • Standard
      71 pages
      English language
    • e-Library read for
      1 day

This European Standard specifies a recommended procedure for the development of specifications for applications of digital postage marks (DPMs) – i.e. applications linked to the use of digital printing and image data capture technologies in the postal industry, most particularly for the evidencing of postage accounting and/or payment. It is not intended to prescribe or to recommend any particular architecture or design for such applications, only to specify the process through which such an arch...view more

    • sale 10% off
    • Standard
      133 pages
      English language
    • e-Library read for
      1 day

This European Standard specifies methods for measuring the end-to-end transit-time of domestic and cross-border bulk mail, collected, processed and delivered by postal service operators. It considers methods using representative end-to-end samples for all types of bulk-mail services with defined transit-time service-levels as offered to the postal customer. It specifies a set of minimum requirements for the design of a quality-of-service measurement system for bulk mail, involving the selection ...view more

    • sale 10% off
    • Corrigendum
      2 pages
      English language
    • e-Library read for
      1 day

This European Standard specifies methods for measuring the end-to-end transit-time of domestic and cross-border bulk mail, collected, processed and delivered by postal service operators. It considers methods using representative end-to-end samples for all types of bulk-mail services with defined transit-time service-levels as offered to the postal customer. It specifies a set of minimum requirements for the design of a quality-of-service measurement system for bulk mail, involving the selection ...view more

    • sale 10% off
    • Standard
      125 pages
      English language
    • e-Library read for
      1 day

An IDT-PAE interface enables interoperability among several systems and processes by providing specifications to the following requirements:
a)   Data Collection and Transfer:  Specification of data transported from the devices to higher level systems.  There may be more than one permissible protocol referring to different OSI layers. The standard will define where the communication requires polling and where asynchronous messages are used.
   The basis is messages triggered by events.
b)   Data S...
view more

    • sale 10% off
    • Technical specification
      84 pages
      English language
    • e-Library read for
      1 day

Method for measurement of parcel transit time for cross-border parcels is mainly from an e-merchant perspective, especially for small and medium-sized companies. Based on an earlier study, the method will be based on events of the track and trace process.
Events used need to be kept simple and transparent for the measurement of the complex matrix of the flows between European countries.
The last part of the process (delivery options) is dependent on the country and on its historical developmen...
view more

    • sale 10% off
    • Technical specification
      16 pages
      English language
    • e-Library read for
      1 day

In addition to EN 13850:2012 Postal Services - Quality of Service - Measurement of the transit time of end-to-end services for single piece priority mail and first class mail, this European Standard specifies methods for measuring the end-to-end transit time of domestic and cross-border non-priority single piece mail, collected, processed and delivered by postal service operators. It considers methods using a representative end-to-end sample of all types of single piece addressed letter mail wit...view more

    • sale 10% off
    • Standard
      16 pages
      English language
    • e-Library read for
      1 day

TC origin - Mistakes in cross references

    • sale 10% off
    • Corrigendum
      2 pages
      English language
    • e-Library read for
      1 day

This Technical Specification describes the technical features of parcel boxes for end use. This covers technical features such as size of parcels, ergonomics and safety, corrosion and water penetration resistance and security of delivery.

    • sale 10% off
    • Technical specification
      20 pages
      English language
    • e-Library read for
      1 day

This Technical Report specifies methods for measuring the quality of a re-forwarding service of domestic addressed mail that is collected, processed and delivered by postal service operators. As a European Standard or technical specification it relates to the measurement of services given to household and business customers who receive mail at their homes, their post office boxes, or at their office premises and have contracted their national Postal Operator (PO) to re-forward their mail for a d...view more

    • sale 10% off
    • Technical report
      11 pages
      English language
    • e-Library read for
      1 day

The purpose of this Technical Specification is to define the syntax rules for a data stream for the submission of printing data to a Hybrid Mail operator or between Hybrid Mail operators. The Technical Specification defines a XML Schema Definition (XSD) describing the data stream.
The description is based upon the XML (eXtended Mark-up Language) definition of rules and semantics for defining an XSD. The purpose of this is to offer a generalised syntax description that can provide seamless integ...
view more

    • sale 10% off
    • Technical specification
      58 pages
      English language
    • e-Library read for
      1 day

This Technical Specification defines a uniform structure and meaning for the information that fully represents postal rates for a broad variety of postal products in all mail categories. The postal rates definition is viewed as an important interface between posts and their customers and as such will benefit from standardization. Such representation of postal rates allows automated systems to uniformly use postal rates as they are introduced for new products or updated for existing postal produc...view more

    • sale 10% off
    • Technical specification
      77 pages
      English language
    • e-Library read for
      1 day

The purpose of this Technical Specification is to define the requirements of the OCR/VCS Standard interface and to convey these requirements in context to the reader.
This document is arranged under 4 main clauses as described in Figure 1:
-   UCM (Use Case Model) describes the use cases for the IC/ED Interface using sequence diagrams with messages.
-   IDD (Interface Design Description) defines the data model for the IC/ED interface.
-   SDD (System Design Description) defines the mandatory speci...
view more

    • sale 10% off
    • Technical specification
      237 pages
      English language
    • e-Library read for
      1 day

A feasibility study has been performed to see whether a standard for this subject can be developed. CEN/TC331 decided it was not feasible but the results should be kept therefore the report is transferred into a Technical Report.
Registered postal items contain - by nature - important messages or goods. Any of such items, which may be delivered to a person not being authorized to receive them may cause substantial problems, even if the correct addressee receives it afterwards. The knowledge of...
view more

    • sale 10% off
    • Technical report
      18 pages
      English language
    • e-Library read for
      1 day

This European Standard specifies the requirements and the test methods of the apertures for the delivery of letter post items when fitted in accordance with the manufacturer's instructions.
It takes into account security, impregnability, safety and performance for the recipient, and ergonomics and efficiency for delivery personnel. It allows the daily delivery in good condition of a great majority of letter post items.

    • sale 10% off
    • Standard
      33 pages
      English language
    • e-Library read for
      1 day

This Technical Specification constitutes the functional specification of a secure electronic postal service, referred to as the postal registered electronic mail or PReM service. PReM provides a trusted and certified electronic mail exchange between mailer, postal operators and addressee/mailee. In addition, evidence of corresponding events and operations within the scope of PReM will be generated and archived for future attestation.
The PReM service is defined by reference to the concepts, sch...
view more

    • sale 10% off
    • Technical specification
      55 pages
      English language
    • e-Library read for
      1 day

This Technical Specification specifies the sort plan file content and structure. It does not deal with other configuration files in sorting machines nor is it applicable to the transport mechanism.
The content of a sort plan allows the specification of the following capabilities:  
-   sorting by address and non-address attributes;
-   sorting of code ranges;
-   sorting of rejects;
-   support of display and label texts;
-   dynamic outlet groups;
-   sorting to more than one outlet;
-   overflow ha...
view more

    • sale 10% off
    • Technical specification
      30 pages
      English language
    • e-Library read for
      1 day

This Technical Specification specifies a methodology that allows postal operators to define specific statements of mailing submission customised according to their environment and applications.
The document defines information requirements for existing generic postal information processing applications related to major postal functions, namely operations, finance and marketing by specifically identifying the information that could be collected within the mailer’s domain and transmitted to the ...
view more

    • sale 10% off
    • Technical specification
      96 pages
      English language
    • e-Library read for
      1 day

This Technical Specification describes the “Open Standard Interface between Image Processor, Machine Control and Image Controller” (IP/MC/IC Interface) in the context of postal automation equipment.
The following architectural overview is the basis for this interface standardization:
It was agreed to unify the interfaces between
a) Image Processor and Image Controller,
b) Image Processor and Machine Control and
c) Machine Control and Image Controller
and to produce one common specificatio...
view more

    • sale 10% off
    • Technical specification
      135 pages
      English language
    • e-Library read for
      1 day

This document specifies a secured electronic postal service, referred to as the Electronic Postal Certification Mark (EPCM) service, which provides a chain of evidence, stored by an administration as a trusted third party, to prove the existence of an electronic event, for a certain content, at a certain date and time, and involving one or more identified parties.
The service is defined by reference to the concepts, schemas and operations defined in
CEN/TS 15121-1, Postal Services - Hybrid Ma...
view more

    • sale 10% off
    • Technical specification
      12 pages
      English language
    • e-Library read for
      1 day

This document specifies a standard XML interface that will enable software applications to call a secured electronic postal service (SePS), provided by a postal service, which is based on the concepts, schemas and operations described herein.
The specification provides:
-   a definition of standard operations which can be combined to support secured electronic postal services;
-   a full description of all mandatory and optional request parameters required for use of these operations;
-   a full d...
view more

    • sale 10% off
    • Technical specification
      132 pages
      English language
    • e-Library read for
      1 day

This part of the Technical Specification defines the representation of ID-tags as a 78-position bar-no-bar code (BNB-78) printed in fluorescent ink in area R1 on the reverse side of items.
BNB-78 encoding is one of two encoding specifications supported by this Technical Specification  ) for the printing of ID-tags in area R1, the other being BNB-62, which is specified in CEN/TS 15844-3.
NOTE 1   Representation in the form of a 4-state code printed on the front of the item is covered in CEN/TS 15...
view more

    • sale 10% off
    • Technical specification
      25 pages
      English language
    • e-Library read for
      1 day

This part of the Technical Specification defines the representation of ID-tags as a 62-position bar-no-bar code (BNB-62) printed in fluorescent ink in area R1 on the reverse side of items.
BNB-62 encoding is one of two encoding specifications supported by this Technical Specification  ) for the printing of ID-tags in area R1, the other being BNB-78, which is specified in CEN/TS 15844-2.
NOTE 1   Representation in the form of a 4-state code printed on the front of the item is covered in CEN/TS 15...
view more

    • sale 10% off
    • Technical specification
      21 pages
      English language
    • e-Library read for
      1 day

This Technical Specification  ) defines the information content, structure and possible printed representations of the S18 ID-tag  ). This is an identifier for individual mail items which:
   is globally unique;
   can be applied to any item which is not already ID-tagged by any postal administration (or other issuer) which previously processed the item;
NOTE 1   The S18 ID-tag provides a standard means of ID-tagging which can be applied on a world-wide basis, allowing inter-administration mail i...
view more

    • sale 10% off
    • Technical specification
      25 pages
      English language
    • e-Library read for
      1 day

This part of the Technical Specification defines the representation of ID-tags as a Postal-4i symbology 4-state bar code printed on the front side of small letters.
Postal-4i symbology 4-state encoding is the only encoding specification supported by this Technical Specification  ) for the printing of ID-tags on the front of items.
NOTE   Representation in the form of fluorescent BNB bar codes printed on the reverse side of small letters (not flats) is covered in CEN/TS 15844-2 and CEN/TS 15844-3...
view more

    • sale 10% off
    • Technical specification
      15 pages
      English language
    • e-Library read for
      1 day

This part of the Technical Specification defines the representation of ID-tags as a Postal-4i symbology 4-state bar code printed on the front side of flats. Many of the provisions are applicable also to small letters and are therefore referenced by Part 5 of the specification (CEN/TS 15844-5), which covers these.
Postal-4i symbology 4-state encoding is the only encoding specification supported by this Technical Specification  ) for the printing of ID-tags on the front of items.
NOTE   Representa...
view more

    • sale 10% off
    • Technical specification
      18 pages
      English language
    • e-Library read for
      1 day

This European Standard specifies the performance requirements and testing methods for standard letter mail trays, as specified in the classification below. The trays should be used to facilitate the exchange of international mail. The technical specification of the trays should be such that the performance requirements specified herein are met and tests specified herein successfully completed. The technical specifications of trays as such however, are beyond the scope of this standard.
This st...
view more

    • sale 10% off
    • Standard
      25 pages
      English language
    • e-Library read for
      1 day

This document defines a file format for the generation of postal address directories. It is designed to hold all information necessary to support address reading software including data required for forwarding applications. In typical postal automation systems these files will be processed by directory generation software which creates application specific loadable data. This data – usually referred to as operational directory – is heavily compressed and contains access tables tailored for the s...view more

    • sale 10% off
    • Technical specification
      27 pages
      English language
    • e-Library read for
      1 day

This Technical Report takes into account the existing systems for measuring access to postal services and the targets that are already in use in member states. To get an understanding of the existing systems regarding population coverage, a questionnaire entitled “Methodology for the Measurement of Distance to postal Access Points” was circulated to postal operators and postal regulators (see Annex A).

    • sale 10% off
    • Technical report
      41 pages
      English language
    • e-Library read for
      1 day

In applying the European postal directives (97/67/CE and 2002/39/CE), standards regarding the quality of service are to be set and published in relation to the universal services. With the development of the internal market, these standards aim to ensure a better quality of universal services in Europe.
In this context, a project team was mandated (mandate M/312) by the European commission to develop a European standard or standards relating to the quality of access to postal services and to th...
view more

    • sale 10% off
    • Technical specification
      14 pages
      English language
    • e-Library read for
      1 day

The objective of this document is to define the framework for secure, trustworthy and user-friendly opening systems for parcel boxes for home use. Particular attention is given to facilitating secure electronic authentication of the delivery operator. This document exists considering the Standardization request M/548 from the European Commission and it aims to solve the lack of operability between parcel box manufacturers and delivery operators.
Therefore, this document describes the minimal re...
view more

    • sale 10% off
    • Technical specification
      22 pages
      English language
    • e-Library read for
      1 day

The scope will be defined during the preliminary stage.

    • sale 10% off
    • Technical report
      93 pages
      English language
    • e-Library read for
      1 day
    • sale 10% off
    • Technical report
      98 pages
      English language
    • e-Library read for
      1 day

The scope will be defined during the preliminary stage.

    • sale 10% off
    • Technical report
      53 pages
      English language
    • e-Library read for
      1 day
    • sale 10% off
    • Technical report
      52 pages
      English language
    • e-Library read for
      1 day

This European Standard specifies methods for measuring the end-to-end transit time of domestic and cross-border Single Piece Priority Mail (SPPM), collected, processed and delivered by postal service operators. It considers methods using representative end-to-end samples for all types of single piece priority mail services for addressed mail with defined transit-time service levels offered to the customer. This standard is applicable to the measurement of End-to-End priority mail services.
The ...
view more

    • sale 10% off
    • Standard
      116 pages
      English language
    • e-Library read for
      1 day

2020-07-08 - TC - Correction of two formats in rows "Item identifier" and "Additional barcode" in Table 1

    • sale 10% off
    • Corrigendum
      3 pages
      English language
    • e-Library read for
      1 day

This document covers physical properties and characteristics for the packaging for small and light weight postal items to be delivered into the consumer’s letterbox. It covers the main design features for the packaging of letterboxable postal items, notably the sizes and stacking as well as postal and environmental requirements.
This document is targeted to e-retailers and postal operators.

    • sale 10% off
    • Technical specification
      16 pages
      English language
    • e-Library read for
      1 day
    • sale 10% off
    • Technical specification
      16 pages
      English language
    • e-Library read for
      1 day

This Technical Specification defines a mechanism for the unique identification of individual receptacles. It specifies the method of construction of the identifier, referred to as the receptacle asset number, and defines one required and a number of optional methods by which this identifier can be associated with (affixed to) the receptacle itself.
The receptacle asset number is defined in accordance with the specification of ISO/IEC 15418 data identifier number 5B, which defines a Receptacle A...
view more

    • sale 10% off
    • Technical specification
      28 pages
      English language
    • e-Library read for
      1 day

This document specifies methods for measuring the level of loss and substantial delay, using a survey of test letters, of domestic and cross-border priority and first class single piece letter mail, collected, processed and distributed by postal service operators.
It is impossible in practice to distinguish between items which will never arrive and items which have been delayed for a very long time. A minimum period is therefore defined after which an item that has been sent shall be treated as...
view more

    • sale 10% off
    • Technical specification
      36 pages
      English language
    • e-Library read for
      1 day

This document:
- specifies a methodology for the measurement of defined print quality attributes of Digital Postage Marks in the form of two-dimensional bar code symbols on mail-pieces,
- defines methods for grading the results of these measurements and deriving an overall symbol quality grade as a guide to estimating the readability of the Digital Postage Marks,
- provides guidelines for printing and gives information on possible causes of deviation from high grades to assist users in takin...
view more

    • sale 10% off
    • Technical specification
      31 pages
      English language
    • e-Library read for
      1 day

This Technical Specification defines a set of physical marks called Address Block Locators (ABLs). ABLs are marks, printed in the vicinity of addresses on postal items, that are intended to facilitate automatic recognition of address location and processing of the addresses on mail sorting and video-coding equipment.
The Technical Specification describes two families of ABLs which may be printed on all types of postal items, including letters, flats and parcels.
In the first family, address bl...
view more

    • sale 10% off
    • Technical specification
      41 pages
      English language
    • e-Library read for
      1 day

The purpose of this Technical Specification is to define a facing identification mark (FIM), with procedures for its use, which can be used by any postal operator. It is primarily addressed to those postal operators that have not yet implemented the use of FIMs for automated facing and has been designed to minimise conflict with FIM marks that are already in use. Nevertheless, operators with existing FIMs are encouraged to consider support for migration onto this Technical Specification as and w...view more

    • sale 10% off
    • Technical specification
      18 pages
      English language
    • e-Library read for
      1 day

This document provides guidelines for printing addresses on mail items. These guidelines apply to addresses printed on mail items whose size is up to and including C5. It may also be applied to oversize items, commonly referred to as C5+. The address blocks covered are the addressee address block and the sender address block if they are both on the same side of the item. Otherwise, only the addressee address block is covered. Guidelines related to address lines are relevant for all lines in an a...view more

    • sale 10% off
    • Standard
      22 pages
      English language
    • e-Library read for
      1 day

Modification because of:
When EN 14508 was developed it was decided to base it on existing measuring systems already in use among the European Union member states. Since the publication of EN 14508 in 2003 more countries have joined the European Union which have increased the number of cross-border mail flows significantly and therefore made it necessary to adapt the standard accordingly.
Amendment 1 to this European Standard has been developed to make it possible to economically measure a l...
view more

    • sale 10% off
    • Amendment
      7 pages
      English language
    • e-Library read for
      1 day

Modifications because of:
When EN 14534 was developed it was decided to base it on existing measuring systems already in use among the European Union member states. Since the publication of EN 14534 in 2003 more countries have joined the European Union which have increased the number of cross-border mail flows significantly and therefore made it necessary to adapt the standard accordingly.
Amendment 1 to this European Standard has been developed to make it possible to economically measure a ...
view more

    • sale 10% off
    • Amendment
      12 pages
      English language
    • e-Library read for
      1 day

Modifications because of:
When EN 13850 was developed it was decided to base it on existing measuring systems already in use among the European Union member states. Since the publication of EN 13850 in 2002 more countries have joined the European Union which have increased the number of cross-border mail flows significantly and therefore made it necessary to adapt the standard accordingly.
Amendment 1 to this European Standard has been developed to make it possible to economically measure a ...
view more

    • sale 10% off
    • Amendment
      13 pages
      English language
    • e-Library read for
      1 day